Massage Envy

Located in Pompano Beach, Florida

Address: 4407 Lyons Rd #102, Coconut Creek, FL 33073, United States

Phone: +1 954-688-7777

Rating: 3.8

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilets
Appointments recommended
Debit cards
NFC mobile payments
Credit cards

Photos

Latest Beauty Salons Miami

Comments

Review 1 (2025-01-05 - Rating: 4)
I went online and booked a facial and a massage for my birthday. I was logged in and it was offering the services for $75 each as an introductory offer. I had been here for a massage last year for my birthday but it doesnt show any previous appts. I chose here instead of other places expecting $75 per service as booked. The facial was done by Madison who was very enthusiastic about her job, said she loved the industry and had some great recommendations. What I really liked was that she tried different products than the same old anti-aging mask left uncomfortably on your face for too long expected to work miracles and doesnt. Instead she used a mask that was light and quick as well as sp 0Vitamin C product I wasnt even sure my skin could tolerate. I left with my face feeling good, my makeup went on like a dream that evening and I woke up today liking how my face looked. I would book with her again! The massage was too hard even though the guy has light to medium on his profile. I didnt feel relaxed at all. When I checked out, they told me it was $250. I was expecting $150 per the online rates. They said that was only for first-timers. I said I was logged in when I booked online and it showed no previous visits. I also said Id never had a facial there so they did honor the $75 for that but charged $125 for the massage, which was not worth it. They offered me the membership but I dont want a membership. I mentioned that the rate was $90 without a membership in the past. They said it increased. So it has increased 39% in a year. Where is the justification for that?They also had a sign on the counter showing a 60 min massage was $120. They said it increased to $125 last week. So take the sign down or fix it. That means there have been two increases in a year. Let me know how greed works for you. Im curious.

Review 2 (2024-06-07 - Rating: 5)
When you find a rare gem, I truly believe in letting the world now. Wilson and deny are a plus for massage but customer Service often gets under looked. I have to tell you how refreshing Camilla is not only is she well spoken, friendly, upbeat, but for front desk staff, she is above and beyond customer satisfaction. This girl deserves to run the place.! I can’t say enough about her. They’re lucky to have her she gets you excited for your appointment, interested in enhancements, and really gives you faith in customer service !

Review 3 (2024-06-28 - Rating: 5)
BEST MASSAGE EVERY! I walked in and was immediately greeted with smiles. Nick, Taylor and Synthia were an absolute pleasure to chat with before and after my massage. Steve was my therapist, he was incredible. Not only did he give me the best massage but he is the sweetest person. 1000/10 would recommend.

Review 4 (2024-07-27 - Rating: 5)
The customer service here was amazing!!! Taylor and Kynia were so helpful, quick and informative me and my boyfriend both had an amazing time and loved all the options available.the add-ons are amazing and Crystal & Alaina were very professional and they just did such a great job.definitely recommend to anyone who is feeling stressed. :)

Review 5 (2024-05-19 - Rating: 5)
Camila is so very helpful and kind ever time I come for a visit. She always goes above and beyond to help with anything she can. She is such an amazing person! Very glad Massage Envy has an awesome employee like her.

Review 6 (2024-05-20 - Rating: 5)
I love the environment here!! The energy the was great and the services were lovely. The staff there was also very nice and helpful especially one of the girls that helped me at the front named Camila. Would definitely return!

Review 7 (2023-07-16 - Rating: 5)
I really love Massage Envy! I have the massage package where I pay like $60 a month for services. My favorite therapists so far are Karen and Lillian. I definitely recommend coming here. Its also nice that you can text when you ate trying to make an appointment or ask any questions. They do facial and chiropractic treatments here.

Review 8 (2024-05-19 - Rating: 5)
I had a beautiful experience at this luxurious Massage Envy. The front desk girl Camila was very attentive and her customer service was of upmost excellency. I plan on coming here for every Massage I need!

Review 9 (2021-11-21 - Rating: 5)
Skylar at the front desk is the sweetest! She’s so helpful and accommodating! I’ve been going to massage envy for years and Skylar really made me feel comfortable! Overall, everybody who works in the front desk at this location is super friendly! I really enjoyed my visit this time. My therapist was excellent too!

Review 10 (2020-02-21 - Rating: 5)
I recently went in for a massage with Danielle, who i must say is amazing. She was very professional and sweet. Her hands are truly God sent. I felt so relaxed the entire 90 minutes. I think i actually fell asleep during the massage. I am looking forward to my next massage with Danielle. I promise you if she is your therapist, you will be in for an incredibly relaxing experience. Thanks again Danielle. Cant wait to see you next month.

Review 11 (2018-11-27 - Rating: 5)
My first time ever getting a massage and it was amazing the 3 young ladies at the front desk are so kind and gave me such a warm welcoming when I came in. They explained to me what to expect the first time. BEVERLY was my massage therapist and was amazing she focused alot on my problem area and I feel such a relief in my back compared to how I felt before this massage. I signed up for the membership and cant wait to be back!

Review 12 (2019-09-20 - Rating: 5)
Ive been to other Massage Envy locations and had horrible experiences but decided to give this one a shot and glad I did. The girls at the front desk are always super sweet and helpful. Nina is theeeeee best massage therapist Ive had in my life. She gets deep into my problem areas and really makes me feel 100000% better when Im done.

Review 13 (2021-02-04 - Rating: 5)
All my 5 stars go to miss Rehma,facial specialist !!!It was my 1st time I booked facial and met this young lady. I wanted to book 90 minutes session, but booked online and for some reason the system allowed me to book only 60 minutes.Next time I make sure I do 90 minutes.However, my 60 minutes were great, Reshma is amazing, real professional and made my experience awesome. She listens and understand your needs, she gives more than 100 % to her work and effort.It made me feel very relaxed and my skin felt great.Thank you Reshma, you are awesome and I will see you very soon....on the other side I was very surprised at checking out at the front desk, that I have to pay for my 4 enhancements...total of $60.I have been a member since October 2020 and didnt use my monthly membership packages.Of course I thought I can deduct $60 for enhancements from my account balance .I have been said no...This is disappointing, I was a member with Hand and Stone spa before and any enhancements were deductible from balance account...I think it makes sense.I changed for massage envy because this location is much closer to my home.

Review 14 (2019-06-12 - Rating: 5)
The girls at the desk are always friendly to me, and the staff is always great. But 5 stars 100% because of Danielle. Ive been going to her every Wednesday for 5 weeks now, and shes excellent. When you call, if shes available go see her!!

Review 15 (2020-02-24 - Rating: 5)
Brad is hands down THE BEST therapist I have come across in several years. He reviews your chart and history and has a conversation with you for your massage treatment plan. Brad is very kind, knowledgeable and a professional EXPERT! I am so thankful I am a client of his and will be for a long time!~Katie

Review 16 (2020-06-23 - Rating: 5)
I love the Coconut Creek location! Orlando is by far THE BEST!! No matter how tense I am, or what pain I’m experiencing upon arrival he heals me. On today’s visit he reviewed all of the safety measures due to the COVID 19 and made me feel safe. Thanks Orlando see you in 10 days.

Review 17 (2023-05-23 - Rating: 5)
Had a gift card to use. The room and environment was calm and peaceful. The staff was professional and I enjoyed my massage.

Review 18 (2021-08-12 - Rating: 5)
This is my favorite location. With my favorite masseuses Steve and Brad. The only issue you will run into is the fact that you have to book well in advance to get into their calendar. I personally am booked all the way into the end of the year to make sure I have my appointments.

Review 19 (2024-02-27 - Rating: 4)
Some times you get a good massage, sometimes you get a basic massage.Clean, comfortable, relaxing environment.

Review 20 (2021-07-06 - Rating: 5)
Would highly recommend this place and specifically Jonathan!!! I have gone a couples times and never thought to write a review. But after this appointment he did such an amazing job I just had to!!

Review 21 (2024-05-17 - Rating: 5)
The service and customer service is awesome. Massage envy, you rock.

Review 22 (2022-11-30 - Rating: 5)
Hi book with this massage in the location most often. I’ve been very happy with Kayla who does medium to deep tissue massage.

Review 23 (2023-11-13 - Rating: 5)
Great place! I love the new manager GiGi! She’s so kind! Loved my experience!

Review 24 (2020-01-10 - Rating: 5)
This location is one of the better massage envys. The front desk staff are very helpful. The masseuse schwartz is very good at deep tissue.

Review 25 (2019-09-04 - Rating: 5)
The massages are good, but if youre looking for a great facial...see Dawn! She is amazing!

Review 26 (2021-10-18 - Rating: 5)
This rating is because of Orlando. I always get deep tissue massages and he is very knowledgable in his work.

Review 27 (2021-11-09 - Rating: 5)
Good attention to detail exceptional customer service and excellent prices. Highly recommend for mechanics and body shop

Review 28 (2017-12-26 - Rating: 5)
Like this place..there always happy and helpful here..They have some amazing massage therapists here.

Review 29 (2019-05-12 - Rating: 5)
.Love this place. Full body massage. Therapist was great. I would recommend

Review 30 (2019-10-19 - Rating: 5)
Very accommodating. Nice ambience. Wonderful massage therapist Brad!!

Review 31 (2018-04-29 - Rating: 4)
Danielle is an amazing therapist! Front desk has suffered with turnover.

Review 32 (2023-03-06 - Rating: 5)
I love the massage I want to go back soon !!

Review 33 (2019-06-21 - Rating: 5)
This is my designated place I wont go to another location. Its like a family there always great you very friendly.

Review 34 (2019-05-17 - Rating: 5)
It was well needed and a well handled massage. Thank You

Review 35 (2021-08-22 - Rating: 5)
Delighted. Felt so relaxed. Its been a long time coming.

Review 36 (2024-03-27 - Rating: 5)
Alania is amazing!

Review 37 (2021-06-18 - Rating: 5)
Coconut Creek Massage Envy is the best.

Review 38 (2024-04-11 - Rating: 5)
Great massages!

Review 39 (2019-10-03 - Rating: 5)
Very friendly and great service!!!

Review 40 (2018-07-01 - Rating: 5)
Always a good experience!

Review 41 (2023-09-03 - Rating: 5)
Perfect for relaxing

Review 42 (2022-12-04 - Rating: 5)
Love Kayla!

Review 43 (2022-12-03 - Rating: 5)
Very relaxing

Review 44 (2021-11-06 - Rating: 5)
Just great

Review 45 (2021-04-29 - Rating: 5)
Jessica Jessica Jessica is the one to get

Review 46 (2020-02-22 - Rating: 5)
Best in the city

Review 47 (2025-01-24 - Rating: 5)
This Massage Envy @ Promenade in Coconut Creek is a phenomenal place to go get massages. The staff is beyond helpful & kind… especially FDA TAYLOR; she is one of the best examples of customer service I have truly ever seen. It’s so obvious that she loves her job & loves helping people, because she goes above & beyond / out of her way to ensure the clients she assists are happy. I truly appreciate her sweet & extremely helpful attitude. Unfortunately other Massage Envy’s (like Coral Springs for example), are hardly able to even answer their phones.