Ulta Beauty
Located in Orlando, Florida
Address: 841 N Alafaya Trail, Orlando, FL 32828, United States
Phone: +1 407-384-8488
Rating: 4.2
Services
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Same-day delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible toilet
- Wi-Fi
- Wi-Fi
- Quick visit
- Cash only
- Cheques
- Debit cards
- NFC mobile payments
- Credit cards
Categories
- Beauty salon
- Cosmetics store
- Hairdresser
Photos
Latest Beauty Salons Miami
Comments
-
Review 1 (2025-01-07 - Rating: 5)
Ive gone around town for spa services but this place has the best price, professionalism plus the result are amazingā¤ļø. I also love shopping before or after service. This location is always well kept & with friendly staff. -
Review 2 (2024-09-16 - Rating: 5)
I just had the most amazing experience at Ulta and it was all thanks to Ambar. I needed a new foundation and I left with so much more. She was so attentive and helpful and I really appreciated her, taking her time showing me what would work best for my skin. Thank you so much Ambar š¤ -
Review 3 (2025-01-03 - Rating: 5)
I had an amazing experience at Ulta thanks to the helpful staff, especially Elise! She was incredibly knowledgeable and patient, helping me find the perfect fragrance that suits my style. Elise went above and beyond, asking thoughtful questions about my preferences and recommending options I would have never thought to try. Her expertise and warm personality made the whole experience enjoyable. Iām so happy with my new scentāthank you, Elise! -
Review 4 (2024-11-11 - Rating: 5)
I had the pleasure of working with Elise, and I cant express enough how amazing she is! From the moment I walked in, her warm and welcoming demeanor made me feel comfortable. She took the time to listen to my skincare needs and preferences, demonstrating incredible patience and understanding.Elises knowledge about skincare products is truly impressive. She guided me through the selection process, helping me choose the perfect products tailored specifically to my skin type. Not only that, but she also helped me find fragrances that my husband would loveāshe really understands what her clients are looking for!I left feeling confident and excited about my new skincare regimen. Elises kindness and expertise made my experience unforgettable. I highly recommend her to anyone looking for personalized service and genuine care. Thank you, Elise, for being so wonderful!! -
Review 5 (2024-12-30 - Rating: 5)
When walking in I was warmly greeted by Joshua who asked if he could help me with anything. I went in to look for a more full coverage makeup than what Iāve been using and Joshua went right to work color matching and making sure the color was perfect for my skin. We chatted while he added some powder and bronzer which I bought as well. He was so pleasant and made me feel like we were friends chatting. Itās not very often lately that Iāve found someone in any line of customer service or retail that was as wonderful as him. Thank you Joshua š -
Review 6 (2024-06-11 - Rating: 5)
I recently had an amazing eyebrow threading experience with Jeremy at Ulta. Not only was he efficient, but he also provided the most gentle threading experience ever. Jeremys expertise made the session comfortable and enjoyable, and our conversation throughout was a delight. It felt like talking to a friend while getting pampered.Ulta Beauty Bar experts, like Jeremy, ensure your brows receive a personalized consultation before achieving the perfect results tailored to you. Whether youre prepping for a special occasion or just need a touch-up, Ultas brow experts have you in good hands.For exceptional service, be sure to book your appointment today at Ulta with one of their many talented beauty experts. Youll leave feeling confident and looking your best! -
Review 7 (2025-01-19 - Rating: 5)
Bianca was so sweet! She took her time to help me find a perfume when I had no idea what I wanted, I left with a new favorite perfume (: she made our simple trip to ulta so fun!! -
Review 8 (2024-09-29 - Rating: 5)
Elise and Devyn were amazing in helping me find some new products! They found the perfect matching lip liner to a lipstick I had (even though they were from separate brands) and even checked in the back to ensure I was able to find what I needed. Very friendly to talk to and had exceptional customer service, even on a busy Saturday. -
Review 9 (2024-11-16 - Rating: 5)
Erica helped me out when I was trying to select makeup and moisturizers. To say that I felt like she cared for me, my needs, and gave such genuine opinion--I really appreciated that. I hope to have more people like her that makes shopping easy and cares for our needs. -
Review 10 (2024-12-07 - Rating: 5)
I lost my makeup bag and Leah was amazing at taking me through the store to replace my products and introduce me to some new ones. She was so nice, patient and helpful. Thank you Leah!! -
Review 11 (2024-09-14 - Rating: 5)
I had some returns, I was taken care by Linet may be spelling her name wrong! But she was the sweetest nicest cashier ever. She even went out of her way to grab something for me that I wanted to purchase so I would not have to make the line again. Talk about above and beyond! Thank you for all your help and your beautiful smile. -
Review 12 (2024-08-10 - Rating: 5)
Amber is the the best!! You guys I walked in before they closed to check for an order placed online, It was a gift I need asap . It was not ready but Amber God bless her heart went ahead and started getting my order together. she was so sweet it was five minutes before closing. She could have just simply told me to come back in the morning but she went the extra mile and got my online order ready not just one but two orders!!!!!! Talk about above and beyond customer service! She is Exemplary of customer service! Thank you Amber you are bomb š£ š -
Review 13 (2024-08-17 - Rating: 5)
Patric, you are AMAZING! Great knowledge about the products. You were listening to me and my daughter without trying to upsell me but rather suggest prospects that match our preferences and skin type in a blink of an eye!! Impressive! Cleanser, moisturizer, sunscreen and perfume-Chanel! Thanks for your help and attention ššššš -
Review 14 (2024-09-10 - Rating: 4)
I hadnāt been to an Ulta in quite some time and the last time I had been the staff was amazing. the girl who helped me find my lip products was nice, but the cashier wouldnāt make eye contact, and acted like he couldnāt care less that I was checking out and had better things to do. Just disappointing to come to the store and feel like the staff couldnāt care less that you are there. -
Review 15 (2024-10-30 - Rating: 5)
Joshua spent no time asking me if I needed anything or if he could help! Such a good and kind worker! He then color matched me and also recommended a concealer! He made my day!! -
Review 16 (2024-12-14 - Rating: 5)
Absolutely love Tenia, Braden, and Alanis! I needed a ton of help deciding on some products and they were so helpful. Tenia has helped me multiple times and Iāve loved every product sheās recommended. Thank you to them!(Hopefully names are spelled correctly, I had them written for me by management.) -
Review 17 (2023-07-03 - Rating: 4)
Every manufacturer has changed their Moroccan Argan Oil!! GRRRRR It should be brown oil that my hair will absorb that lasts a week. Not a clear serum that sits on top of my hair and lasts only a day or two max! I donāt want an oil treatment. I want the plain Argon oil I used to get.A sales lady was well informed and took me around the store to find a brand she could recommend. She actually listened and read the ingredients to make sure. Hopefully this works.She informed me I can return it if itās. It working out. Thanks for the great service. -
Review 18 (2024-11-04 - Rating: 5)
Love this location, employees are always there to help. A special thanks to Rebecca for helping me find the products I needed for my anniversary, she was so sweet, and she took her time with me. I loved all the products I took home š„° -
Review 19 (2024-06-23 - Rating: 5)
I was looking for looking for a new perfume to buy, after browsing around, I wanted a team member to help me. Amber, the team member ,was one of the most professional young fun individuals have met at the store. her patients and attended to details, was exceptionally displayed with humor and yet humbleness. She went above and beyond to answer all questions that I had pertain into the perfume, which I ended up purchasing it.Thank you, Amber .Great job on making customers feel satisfied while shopping. -
Review 20 (2023-08-22 - Rating: 5)
This Ulta has amazing customer service! I had ordered a perfume online that was supposed to come with a free gift that I didnāt receive; so, I went in-store to see if I could just pick it up there, the ladies working were very friendly and happy to help! Unfortunately, the gift that I was looking for had run out, but to compensate they provided 2 of the other free gifts from the same brand. -
Review 21 (2024-08-30 - Rating: 5)
I visited your store at Waterford Lakes. I have limited knowledege of facial products and Rebecca was so pleasant and patient with me, answering all of my questions. She helped me choose a primer and a setting spray that would be a good match for my skin type. She certainly is an asset to your store. Thanks so much Rebecca for your great customer service!!! -
Review 22 (2022-08-23 - Rating: 5)
I just moved here from Melbourne and porsha was amazing I didnāt have a great experience the first time I went so she was my redo and did fantastic! She did exactly what I asked for she fixed my hilights and my cut and she made me feel beautiful when I left she really takes great care of her clients! Iāll definitely be back to see her! -
Review 23 (2024-11-24 - Rating: 5)
Leah was so helpful! She helped me color match and find everything I wanted and more. Super sweet and nice :) -
Review 24 (2024-10-03 - Rating: 5)
Krystle was so helpful. I went in 15 minutes before closing and she answered all my questions and helped me with selections without worrying about the time I was taking up. All the ladies there were great. -
Review 25 (2024-06-24 - Rating: 5)
I got my makeup done by Elise and I absolutely loved it! She was very sweet throughout the whole appointment and made sure I was comfortable. She was dedicated to perfecting my makeup and made sure I was satisfied before I left! Definitely recommend! -
Review 26 (2024-07-22 - Rating: 5)
This is 1 of the BEST Ulta stores I have ever shopped in. They have a huge inventory, mostly stocked, very clean and extremely helpful employees, 2 of which are Lashaee and Alondra. If you ever need an upgraded look or have any questions about the products, these are your āgo-toā girls!š -
Review 27 (2025-01-03 - Rating: 5)
Tenia was extremely helpful and so sweet. She recommended products that perfectly suited my preferences. -
Review 28 (2024-06-17 - Rating: 5)
Elise did my makeup for both my graduation pictures and my graduation day, and she was amazing! She truly listened to what I wanted. She did a formal makeup look on me, but I asked her to keep it natural because I still wanted to look like myself. She did exactly what I asked for and just accentuated my beauty. Elise is also very personable and sweet! If youāre looking for someone to do your makeup on a special day, I wholeheartedly recommend Elise. -
Review 29 (2024-06-11 - Rating: 5)
Always have a good experience at this store. Lauren has helped me a few times and she is amazing. I told her what I needed and she showed me different products and what she recommends. She was very patient and spent a lot of time with me while i was deciding which product to buy. -
Review 30 (2024-08-31 - Rating: 5)
Nathan was amazing. So friendly and kind. Helped me with everything I needed and matched my foundation and concealer perfectly. -
Review 31 (2022-07-22 - Rating: 5)
5 stars because I love Jen!! She is the sweetest, very knowledgeable about the products, and has the best recommendations. I tried to go to different Ultas, but always end up back at this one just to ask her what I should get lol! Thank you Jen you are amazing!! Only con about her is you go in for one thing and end up with a WHOLE basket full! Love it! -
Review 32 (2023-01-11 - Rating: 5)
I stopped in today to pick up an item & I was greeted by an absolute gem of an associate by the name of Devin. She went so far above & beyond to answer all of my questions & help me select the perfect products, that I just had to share my experience. -
Review 33 (2024-09-10 - Rating: 5)
Dealt with Ambar. She was extremely helpful and knowledgeable. Amazing attitude and always had a smile. -
Review 34 (2023-12-26 - Rating: 5)
I just left Ulta and want to say, Tania was amazing! As well as Katie at the register, but Tania approached while I was looking at skin care because I was trying to find a cost efficient replacement to a moisturizer. She showed me a great alternative but I am super picky but she was able to ask questions and find my perfect dupe, as well as find me a perfect foundation for my shows.Shes super nice and welcoming. Plus with how her makeup is done itās easy to trust her on makeup advice.Either promote her or give that girl a raise because she has Store manager energy.Also the store was super clean and put together all associates where kind.But Tania and Katie really went that extra mile.Keep it up yaāll are a great team!! -
Review 35 (2024-03-10 - Rating: 4)
I went to this store to get KYlash mascara which they did have in stock. The store had a decent amount of inventory on all their products. I was greeted/approached by 2 different reps offering their assistance. The store has a hair salon and makeup salon located inside. Check out was fast and the cashier was nice. The only complaint I have is the store smelled really rancid (strong looming bad breath, perfume and body odor). I went on a Sunday afternoon so there was a crowd. I recommend this store as my experience pleasant and good inventory. If you are sensitive to strong smells I would suggest wearing a face mask sprinkled with your favorite smell blocking agent. -
Review 36 (2023-03-22 - Rating: 5)
This store always has all the products youre looking for and has the best employees, especially the manager Kevin. He helped me find my shade on foundation, concealer, and bronzer even thou he was busy. Very, very grateful š. Totally recommend this store. ā¤ļø -
Review 37 (2024-07-21 - Rating: 5)
Thank you Anthony for helping my friend and I with our foundation search. You were very helpful. Also, I love the fact that if a product doesnt work we can exchange or return within reason. -
Review 38 (2024-02-12 - Rating: 5)
I went to get my makeup and hair done for my engagement photo shoot and Laura was great with knowing my hair type and how to style it! Elise did wonderfully on my makeup! 10/10 I would go back to her. I trusted her the entire time and didnāt peak, when she turned me around all I could say was WOW! I loved that she provided the ultimate customer service experience and all the employees there were amazing! -
Review 39 (2024-08-14 - Rating: 5)
It was about closing time and yet the manager Crystal in Waterford Lakes still took the time to go over my questions and wants/needs on purfumes. Great customer service!!! Thank you. -
Review 40 (2024-03-26 - Rating: 5)
Very kinda staff. Bekah helped me find a concealer that would match my skin tone and she went above and beyond taking her time and explaining the products to me. Amazing workersNew to makeup so going in there was a little nerve wrecking but bekah was very helpful! -
Review 41 (2024-06-23 - Rating: 5)
CJ is amazing in the beauty salon . She is very knowledgeable and so easy to talk to . She does amazing color for brunette and blondes and every shade in between ā¤ļøHer prices are very reasonable and she makes you feel very welcomed. -
Review 42 (2024-04-11 - Rating: 5)
The staff today were absolutely amazing and patient!! I am so sorry, because I didnāt realize that Ulta closed at 8 and we literally left at 8:15, but the staff was still very helpful and patient with us. I will make sure to check the schedule before, so they donāt have to wait on us ever again haha!ā¤ļøā¤ļø -
Review 43 (2024-03-11 - Rating: 5)
Just recently had my favorite shopping experience of all time!! All due to Patrick! His energy was amazing, the sweetest and was so patient with all our questions and testing products. I went home with two of my new found holy grail products because of him! -
Review 44 (2023-07-31 - Rating: 5)
One of the most helpful Ultas Iāve been to! Megan was so helping in helping me pick out products that worked for me and stayed within my price range! She was very informative and made sure I was helped right away. I asked a ton of questions and she always had clear answers and product recommendations. I loved the products she picked out for me and the color match was perfect for my new foundation! Megan was so cheerful and upbeat and I really felt that she enjoyed helping me and enjoys talking about beauty and makeup! She was great! -
Review 45 (2019-04-12 - Rating: 5)
AMAZING! Normally I go to a different salon to get my hair dyed, but that place was getting too pricey so I decided to try Ulta Salon on a whim. I was SHOCKED how great it was for the price. For hair dye + blow-dry + styling, it was 104$! I know some people will still say thats alot, but keep in mind I was used to paying 300$ for the same thing. I actually think this salon did better than the salon charging 300$!! Love it! Will definitely come back for a retouch! -
Review 46 (2024-04-04 - Rating: 5)
I went to the store to find me a new foundation. I was greeted by Joshua and he helped me find a matching foundation. Not only that but gave me a free makeover and letting me try out other new products that might suit me. I had a wonderful experience! Thank you Joshua! -
Review 47 (2023-09-24 - Rating: 5)
I walked into Ulta frantic because it was two hours before my daughters first homecoming and the person that was supposed to do her makeup canceled. Elise Smith at Ulta beauty was a blessing. She gave my daughter the natural look that she wanted while teaching us little steps. She was so welcoming and sweet, she made my daughter feel so comfortable. We were so happy with the results and would recommend her 100%. Thank you again Elise you really made her day perfect!!! -
Review 48 (2023-08-02 - Rating: 5)
This ulta was so clean, organized, and all the employees were insanely kind. I had so much fun here today even though shopping for makeup usually makes me anxious. Before I even entered the store, a kind employee who was already clocked out held the door for my partner and I and even called us super cute! Then upon entering Patrick and Elaine were quick to show me so much kindness when helping me with finding a whole new makeup routine. I probably asked them far too many questions but they were still so happy to help each time. I am so satisfied with my purchases and feel so safe going to this Ulta for makeup help always, even if itās quite the drive. Worth it IMO. Everyone there deserves so much š¤ -
Review 49 (2023-12-31 - Rating: 5)
I drive at least 40 minutes to get to this Ulta. There are 3 staff there that are so amazing, understanding, caring and guides me to what I am looking for. They just dont sale they help. LaPorta my hair dresser, Jeremy my eyebrows and Patrick for facial. Love them!!!! -
Review 50 (2024-11-16 - Rating: 5)
Amber the sweetest and patient soul ever sheās the cutest helped me without complaining!! -
Review 51 (2023-08-24 - Rating: 5)
Elise helped me find a better match for my skin tone and a better product that wouldnāt irritate my skin and cause breakouts. She was super sweet and knowledgeable. Iāve never had a better skin match at any beauty store. Highly recommend coming to her for help -
Review 52 (2023-11-06 - Rating: 5)
Ulta has wonderful selections and I love the friendly, helpful staff. They are always patient and personable. Devin and Hannah are prime examples. Hannah takes out the time to resolve issues and I dont feel rushed because it is typically done only a certain way. Priceless! -
Review 53 (2024-09-21 - Rating: 5)
Valeria got my perfect shade match in one try it was honestly really impressive ty girl hope they give u a raise -
Review 54 (2024-08-31 - Rating: 5)
Braden was so incredibly nice and helpful! Will definitely shop here again for the great service! -
Review 55 (2024-09-30 - Rating: 5)
I had a return and Kate really helped me switch to the right one. I really appreciated it :) !! -
Review 56 (2024-06-05 - Rating: 5)
Staff were so friendly and the environment was nice and clean. Kate was very helpful and assisted me with finding a birthday gift. I will definitely be back! -
Review 57 (2023-09-18 - Rating: 5)
So I recently just came into this location with a few things I needed to get before a wedding this weekend and Elaine greeted me from the second I walked in and she was like my personal shopper/helper she guided me through the store to find each and every item I needed I didnāt feel pressured she was a great listener and just so kind and patient! She knew exactly what I needed which made the experience quick and easy. Thank you so much! -
Review 58 (2023-05-28 - Rating: 5)
Just came from this location on a Saturday night at 8:45, and they close at 9:00. THIS WAS BY FAR THE BEST EXPERIENCE IVE EVER HAD AT ANY RETAIL LOCATION-EVER!! Hannah and her manager are literally the sweetest people ever. I came in and was asking about a specific item and if it was in stock. Hannah took the time right before close to see the status of stock and if it was available. After it wasnt available, she explained how their system worked. All good! I also had a pickup order that wasnt ready and her manager went to FULFILL MY ORDER AT 8:55. I told them it was okay, but they were insistent. Amazing!! PLEASE PROMOTE THESE TWO AND GIVE THEM A RAISE!! Such a rarity to have genuine customer service but they went above and beyond! -
Review 59 (2023-12-03 - Rating: 5)
So I went to the Ulta Salon for the 1st time ever! Monica was the sweetest soul and did a great job with the blowout + styling only took about 1 hour 15 mins with 3B/C thick ethnic hair. I will be back to see her š©· -
Review 60 (2023-11-22 - Rating: 5)
The customer service at this location is probably the best you can get anywhere!! I went just too look around and find items for my skin type and their number one makeup artist Elise knew just what I needed she helped me so much and gave me so many tips and tricks on ways to help me out and such definitely 5 stars! -
Review 61 (2023-12-28 - Rating: 5)
I needed to stop in ulta to grab some skin care items but I knew I was going to be totally lost. So many products! Braden found me in the skin care section and was THE MOST helpful and amazing person iāve ever met in retail. He took me through the whole process and was great at explaining things to me and helping me find products. THANK YOU BRADEN!! -
Review 62 (2024-03-09 - Rating: 5)
I was thrilled to be treated to a professional color matching session with Behka to find a foundation that would work for me. Surprisingly it wasnt what I thought was correct. I was impressed and satisfied with the results, and Behka was truly gracious and kind. This was a good experience. -
Review 63 (2023-12-10 - Rating: 4)
Absolutely love this place. The staff are so friendly and are always willing to help you without any judgement. The place can get a tad busy sometimes but even then, you will still find your product as someone is always restocking. My biggest con is their salon. Every single time I come here to cut my hair the hairdresser ALWAYS messes it up. Some of them just cant cut bangs properly despite being a master or elite stylist, its either crooked or uneven. Not to mention that some of the stylists proceed to cut hair a completely different style than the one provided. It just really makes me disheartened which often leads me to go to a different salon afterwards to fix their mistake. This Ulta location is great, just be sure that if youre getting a haircut to ask about their experience and mention if they can do the hairstyle that you want based on your hair type. -
Review 64 (2023-09-19 - Rating: 5)
I wanted some better makeup brands and Elise helped me find everything I wanted and more ! All in time for me to buy them , wear it and go to work . That was one of the most efficient and helpful visits to Ulta Iāve ever had! I literally had to write a review after said shift haha š . Thank you Elise Iām happy with the recommendationsš. -
Review 65 (2024-05-15 - Rating: 5)
Jeremy is the best!! Simple and beautiful. Person and the make over. He was so sweet and gave me all the right tools for success. I was a mess when I walked in. Look at me now -
Review 66 (2023-09-16 - Rating: 4)
A wide variety of skincare, body care and haircare and makeup brands all in one place. Also a gage fragrance section. Does not cary some of the super high end brands that Sephora has such as Lamer and Shisiedo but on the other end of the spectrum it does have some really nice drugstore brands on the other side of the store. I took away 1 star on this review because I was just there tonight and the store was incredibly disorganized. Like baskets of random single item products all over the place. The areas with displays were nice but especially on the drugstore side...lots of possible clearance or misplaced items in temporary holding spots. On a brighter note., my BFF loves their point program. They also have a full service hair salon and she uses her ulta points to get her hair colored and cut for points and tip once in a while. -
Review 67 (2023-07-29 - Rating: 5)
I popped in with my little nephews to try one Chanel lipstick and was immediately helped. Wilner was excellent - he tried several colors on me and offered tips this old lady hadnt heard of yet. If hes there, I will be back for sure. Superior service today, thank Wilner! -
Review 68 (2024-07-11 - Rating: 5)
Robert is very helpful and this is by far my favorite and only Ulta I shop. I appreciate you! -
Review 69 (2024-04-27 - Rating: 5)
Bekah was so awesome and very nice! Gave me a free little gift with my purchase and it was such a sweet surprise. Bekah youāre my hero :) -
Review 70 (2024-04-14 - Rating: 5)
Love the way Ćmbar took her time to help me . She was very sweet and kind.You should keep employee lake her at your store. -
Review 71 (2023-04-15 - Rating: 5)
Excellent customer service, I had at least 4 people check in on me while I was wondering around. I got my eyebrows done by Jeremy, and he did the most AMAZING job!!!!!! The store was clean and well maintained, a little understocked but considering it was a Friday I kind of expected that. Overall terrific location! -
Review 72 (2024-04-05 - Rating: 5)
Had a great experience. Was looking for a specific product and Bekah helped me out. She was such a good help & not only helped me to find it but also gave me recommendations. Very nice staff -
Review 73 (2021-10-08 - Rating: 5)
Jennifer was SOOO sweet, helpful, & extremely knowledgeable about skincare!! I brought my boyfriend in because he was interested in getting skin care products for the first time. Jennifer came up to us & recommended the best products for his skin type and answered all of our questions! She was super knowledgeable, took her time to explain each product in detail, and even let us sample each of the products. We really appreciate all her help & amazing customer service! -
Review 74 (2021-08-30 - Rating: 5)
Today I went to Ulta to get my hair done. Roberto did my hair and did an amazing job! He listened to everything I asked and made sure I loved it before I left the salon the other staff surrounding me on the floor was nothing but nice. I tried something slightly different than what I usually do to my hair and am MORE than happy with it. If you can go to Roberto!!! -
Review 75 (2023-07-16 - Rating: 5)
Best shopping experience Iāve had at any Ulta Iāve ever been to!! Elise is the kindest, most helpful associate Iāve ever had the pleasure of talking to! Knew where every item was and helped me find exactly what I was looking for! :) -
Review 76 (2022-05-31 - Rating: 5)
The sweetest and friendliest staff! I am greeted, offered assistance, and smiles every time I shop at this location. I was especially happy with their exceptional service even during busy times during holiday season. This location almost always has what Iām looking for in stock and on the off chance they donāt, the team members gladly check other storesā inventory for me. -
Review 77 (2024-03-27 - Rating: 5)
My buddy and I went into the store to get some things for our old ladies. We must of looked really lost because one of the employees came up to us offered help and, literally went around the whole store with us until we had everything that was wanted. -
Review 78 (2020-11-14 - Rating: 4)
Great store and very helpful staff! They have all of your beauty wants and needs there. I was a bit disappointed that they only had three colors of mascara but everything else, and especially the staff, was amazing. They also had some great holiday deals on makeup so my mother will be using those as stocking stuffers this year. -
Review 79 (2017-03-04 - Rating: 5)
This Ulta has the best employees who are always there to help you in any way possible. I buy my make-up and hair styling tools here, and also get my hair done in the Salon. My hair dresser Rachel, is the Salon Manager and she is absolutely amazing! I wouldnt have anyone else touch my hair. She is always honest and super knowledgeable when it comes to deciding on hair styles, colors, and products to use. I have never had any issue with the services or wait times, and they are always upfront about the cost, and it doesnt change once your hair is finished. The salon always has a fun upbeat atmosphere as well. Trust me, Im there every 5 weeks or so, literally best salon, you have to try them, especially Rachel! -
Review 80 (2023-10-21 - Rating: 5)
Crystal who works for Mac was so patient and helpful . She took the time to help me find the right products for my needs and budget . Crystal customer service is five stars -
Review 81 (2020-01-10 - Rating: 5)
New to the area and wanted to go to a Redken salon to keep up the color Iād been getting for the last few years. I was with Sonja and wow what a great stylist! Poor thing had to put her dog down yesterday and was still at work for her clients and made the best of the day. I know how that feels and she truly is a champion for pushing through! She gave me the best color and cut! The color didnāt turn out quite right the first time, she spotted it immediately and picked a shade darker and redid it, all while taking another client. It turned out perfect and the cut really gives my hair life! Highly recommend making an appointment with her, so talented and great personality! See ya in 6 weeks Sonja! -
Review 82 (2025-01-06 - Rating: 5)
I love the service!!!! I always find everything I want. Love it!!!!! -
Review 83 (2017-03-16 - Rating: 5)
The day I stepped in the store, I met With Veda who listened to what I wanted and then she offered her professional opinion.(keep in mind, my hair was a complete mess) After 3 hours, she transformed my hair into something that I thought I couldnt have after the box color and dead ends. After getting my hair done, I get complements on my hair all the time. This place is extremely affordable. The staff is great. When you go into Ulta, you need to meet with Veda!!!! She is the HAIR GOD. I hope she stays here forever, because I dont want no one else touching my hair :) Ulta is the best! -
Review 84 (2021-05-20 - Rating: 5)
After a few bad experiences at different salons, I tend to be very skeptical since I always end up not getting what I want. Myrna is awesome and always delivers, this is the only place where every time I go in , I come out with exactly what I want. She knows what she is doing and makes sure your hair comes out not only beautiful but also healthy. Definitely my go to from now on , 10/10 recommend -
Review 85 (2018-09-26 - Rating: 5)
I love visiting the Salon for Francisco :) Hes the BEST stylist and truly cares about his customers. Ive been a loyal customer for 2+ years now and before him, I had never dyed my hair. He is very informative and helpful and will always look out for your best interests. He loves what he does and his services show that. I highly recommend him and my friends and I continue to recommend him to other people as well. I fall in love with my hair more and more after each visit/appointment with him. -
Review 86 (2018-12-03 - Rating: 5)
I go to the salon at this location. My stylist is Chrissy, she is phenomenal & great with natural textured hair. I get my relaxers, colors & pixie cut hair. I see so much improvement in my hair since. All my sisters, great location if you want beautiful hair. Ulta needs to spread the news, this stylist is by far one of the best in Orlando. -
Review 87 (2019-03-30 - Rating: 5)
I have been going to the salon at Ulta Beauty for almost a year. I have finally found a stylist that really listens to what I want and does a beautiful job with my hair. Christie is Awesome!! I sincerely appreciate her extensive knowledge with relaxing and coloring my hair. I would highly recommend! -
Review 88 (2024-11-16 - Rating: 5)
Amber is a very nice soul and so sweet -
Review 89 (2015-09-02 - Rating: 5)
This was my first experience shopping at Ulta. I normally buy all of my makeup from the drugstore or Target. I was a little intimidated at first, but Tiffany, the sales associate who helped me, was very friendly and helpful. She helped me find exactly what I was looking for, took the time to show me lots of options, and answered all my questions. She wasnt pushy at all. The sales associate who rang me up was also very friendly and gave me a bunch of free samples. Im really happy with my purchase and I look forward to going back. -
Review 90 (2021-01-30 - Rating: 5)
I wanna say big thanks to Myrna! I recently moved from Chicago, and it was hard for me to trust in a new hairstylist.Went today for the first at Ultaās salon for my platinum blond and a hair cut. Myrna was amazing, she made me feel comfortable in her chair. Asked about my hair everything she needs to know.My hair looks so fresh and healthy. Love it ā¤ļø -
Review 91 (2020-10-04 - Rating: 5)
The beauty consultants are always so sweet and helpful. The manager stayed late to help order a product online, and its like publix where they go out of their way as part of their job. They understand needing affordable beauty products and offer good products in high end and in the drugstore brands. If the product is not a match they are awesome about returns(even more so during Covid)and not being able to test the products in store. -
Review 92 (2018-05-19 - Rating: 5)
Went to Ultas salon for the first time for a haircut and I loved it! I have super long hair and Im always scared to try someone new, but Krystal did exactly what I wanted- fresh layers, kept the length, V-shape in the back, took the weight off my hair, and she angled little pieces in the front of my face to pull out for a ponytail. I definitely recommend Krystal! $43 for shampoo, cut and blow-dry was so worth it! -
Review 93 (2020-02-17 - Rating: 5)
Went in this morning to exchange a foundation and the sales associate Joshua was amazing!! He made sure to match me perfectly while also recommending a great church I could try (Iāve been looking for one for my family). He also greeted me upon entering the store with a smile. Give him a raise and keep him because he made my in store experience enjoyable! -
Review 94 (2019-03-08 - Rating: 5)
I had my hair colored with Soad and she was amazing! She helped me through the colors before we committed, talked through with me, and gave me the results I wanted! I finally have confidence with my hair after over a year of failure with our stylists. Thank you so much! -
Review 95 (2019-02-25 - Rating: 5)
I have been a customer at the Ulta salon for a few years. Have always had a great experience, hair color is always on point, and everyone is professional and courteous. Zuri has done a wonderful job keeping me looking my best, I look forward to our monthly appointment. So much so that I took my daughter recently for a cut and style, who also left feeling glamorous. I highly recommend Zuri for color, cut and style. She does an outstanding job. -
Review 96 (2019-02-03 - Rating: 5)
The Salon at Ulta is a fantastic place for any hair services. I got a cut and style with Soad, and she did an amazing job on it. For anyone looking for a haircut at Ulta, I highly recommend her! She was very friendly, and was extremely meticulous when working with my hair. -
Review 97 (2019-03-13 - Rating: 5)
I am not an Ulta type of girl. Or so I thought...I am on a budget so I never thought Id shop here since it has higher end products. So I actually went here for a project and didnt intend to make any purchases, but Robbie was so informative about different skincare options that I ended up purchasing two skin creams and an eyebrow brush gel. So far I love the products and intend on going back to purchase in the future. -
Review 98 (2017-05-18 - Rating: 5)
Great location! Everyone is always so nice and eager to help and knowledgeable in the products they sell. I get my hair cut By Juan at the Salon and colored by Mandy and they are amazing! Im extremely picky when it comes to getting my haircut and Juan is great at explaining what hell do and walks me through the process of the cut so i am comfortable with it. I am also extremely picky about the color of my hair since I have to maintain a natural color for work and Mandy was able to help me decide on which colors are going to look best and even found a great shade for the highlights in my hair. I come back every month to see these 2 for my hair! :) -
Review 99 (2020-11-07 - Rating: 5)
If I could give this ULTA location 100 stars I would! I donāt usually write reviews but it was absolute imperative I did after the amazing service I received. Jeilee was an absolute QUEEN and I loved his service. As soon as I walked it he greeted me with a beautiful bright smile (which couldnāt see because of his face mask which Iām also happy about before theyāre following CDC guidelines). I am new to makeup and I had no clue what I wanted or needed but Jai made sure I walked out with $200 worth of makeup for me to start with. He was running all around the store to ensure I got all the products I was looking for at the highest quality. I will 100% be back when I need a restock. Carly rang me up and she was also amazing with the upselling and customer service. Over all, 5/5 experience. -
Review 100 (2019-03-18 - Rating: 5)
This is one of the best Ultaās that Iāve been to simple because the employees there are amazing. One person in particular helped me out so much. Her name was Paige and she works in the dermatologist section. She answered so many of my questions from what lipstick would work for me and my complexion (we went through about 6š ) to what to use to get rid of my red spots on my face. She was insightful, patient and knew her stuff!! I left with a skin care regimen that I absolutely love and has worked amazing!!! She also helped my boyfriend out with hair products and answered some of his questions( because I have no clue). She never once got irritated with me or made me feel like I was half witted. If you need help with anything Paige is the person to go to!! -
Review 101 (2018-05-22 - Rating: 5)
I had no idea Ulta had a salon inside. I called around to 3 other hair salons trying to get an appointment and could not find any. Ulta was the last place I called and they were so friendly with a last minute appointment. The girl who did my hair was Nataly. She was so sweet from the minute I walked in. I went to the counter and got ignored by two separate employees and she was the only one who acknowledged me. She took me to the chair and really listened to what I wanted. She offered me water and coffee and made sure I was comfortable. I also enjoyed the way she carried out the conversation. She wasnāt a complete chatter box but didnāt ignore me either. I loved her! She asked if I wanted some layers and I didnāt go in with the intention of getting them, but Iām so glad I did. She did a fantastic job! Her technique was amazing. I felt so happy with what she did to my hair. Nataly didnāt just stop there. I mentioned I needed to restock on some foundation and she walked me thru the store and helped me find a really lovely powder(that I love). She then showed me some great hair products and she was informative. It didnāt feel like she was just pushing me for a sale. I would absolutely return to this Ulta just as long as Nataly is there to help me. She is a wonderful asset to the company! -
Review 102 (2019-04-24 - Rating: 5)
I have to give the most love to Aysa at the MAC Cosmetic counter. She was extremely pleasant and professional and I loved the makeup she did for my wedding. Itās the best Iāve felt and looked especially for my most important day. I showed her an inspiration photo and she nailed it. Youāre certainly a talent! Thank you Aysa, youāre forever in my memories! -
Review 103 (2022-01-10 - Rating: 5)
My stylist, Destiny, always does an amazing job. I get my hair highlighted an ashy blonde and she gets it the perfect shade. She also cares about the little things like the temp of the water, asking if Iām comfortable, scalp massage etc. Sheās the sweetest. -
Review 104 (2019-10-09 - Rating: 5)
Their esthetician Skylar is very knowledgeable and does a fantastic job. You can tell shes passionate about what she does. I dont wear make up but the store has a great variety of skin care products including ones on the more natural side without all the chemicals which I prefer. -
Review 105 (2020-02-01 - Rating: 5)
Josh with MAC helped me pick out a perfect shade foundation for my wedding. Iāve never asked for help in a makeup place because Iām a baby but decided this was important enough to get help lol. Super friendly and tried multiple ones to make sure it was right!! -
Review 106 (2019-02-24 - Rating: 5)
Visited Ulta for a curly hair event, which was my first...LOVED IT. LOVED seeing so many people (men, women, and children) with their curly hair! Everyone was really friendly (staff and other visitors) and questions and answers regarding how to care for your curlys were given. Would definitely enjoy another curly hair event! Apparently Ulta has done a few of these so if you have curly hair or are simply interested in the products Ulta has to offer, pay a visit! -
Review 107 (2018-05-16 - Rating: 4)
This store is MASSIVE compared to the Ulta locations in Miami. They have everything! I just wish make up remover was more readily available to customers. You have to search and theres only really alcohol to rub off the make up which can be too harsh on some skin types. I do like how stocked they are with certain products. At Sephora there is a lot of things that wont be in stock and some products are always missing the testers. Im not sure if thats because they dont restock them or if people are always taking them. Anyway, this Ulta is awesome. -
Review 108 (2024-06-19 - Rating: 5)
Shelina was amazing! Her professionalism, knowledge, and kindness were outstanding! -
Review 109 (2018-09-19 - Rating: 5)
I have been seeing Francisco in the salon for over 3 years now. He has always done an absolutely AMAZING job on my hair! He is a blonde god! He will always make you feel comfortable with the hair color/style you are wanting to go for and will always give you his honest opinion to make sure you come out looking your absolute best! He takes so much pride in his work and it definitely shows. I always recommend him to anyone looking for a stylist! -
Review 110 (2021-09-01 - Rating: 4)
Its Ulta. I love Ulta so much I just go in to look around, but I would buy the entire store if I could.Although, Im guessing maybe people were shoplifting here or something because each time Ive been theres a cop in there watching everything you do? As a mixed girl it makes me a bit uncomfortable but what can you do you know -
Review 111 (2017-02-26 - Rating: 5)
Finding an amazing stylist is so difficult, but Elexis makes it easy. Ive been having my hair done with her at the ULTA Salon for over a year and I have never been happier. On top of her superb service and skills, she always helps me find the perfect makeup, skincare, and hair products to complement my visit after shes worked magic on my roots. I would highly recommend her talents, especially if youre looking for someone who is incredibly skilled in bright/unicorn/mermaid colors! -
Review 112 (2017-03-03 - Rating: 5)
I have gotten my hair done at ulta twice now after a recommendation from a friend. My hairstylist, Lisa, has been awesome! She takes her time and listens to her clients. I highly recommend Lisa to anyone wanting to get some color done :) -
Review 113 (2019-04-01 - Rating: 5)
I went to Ulta hair salon for the first time and had a wonderful experience! I had the pleasure of getting my hair dye red by Chrissy Farrington, she did an amazing job and was very professional along with her colleagues I highly recommended that you check them out! -
Review 114 (2019-04-06 - Rating: 5)
I been going to Christie for 5 years now, and every two weeks I get my hair down I canāt stop looking in the mirror. Christie know what I want every time, most of the time I donāt have to tell her what I want, I just go and sit in her chair. Christie is the best hairstyle I ever know, Iām very picky about my hair and how itās done, but with Christie I have no complaints. I always walk out out there looking flawless all the time, she is talented, smart, a great listener, knowledgeable and know everything about hair. I can call and tell her, hey Christie I think I want this or that and she would say I got you girl. Christie always have a smile on her face, even if sheās having a bad day. She never let anything stop her, I love her very much. I recommend her to a lot of people from my job, because they asked me who be doing my hair. I told them my girl from the Virgin Islands name Christie, and they all went and still going back. Christie are one of the best stylist Ulta have working there, by far. -
Review 115 (2024-05-10 - Rating: 5)
Joshua was so amazing, kind, and helpful he color matched me perfectly and it was so quick! -
Review 116 (2019-03-26 - Rating: 4)
Helpful staff spent a lot of time with me, they have an online coupon on their site you can use, and a free birthday gift. The store, however, does not accommodate a double stroller well at all and we had to do lots of maneuvering and back tracking to get around. -
Review 117 (2018-12-14 - Rating: 5)
This was the first time I use this hair salon. I had my hair done by Christe. I was immediately taken at my appointment time. The staff was very friendly and polite. Christie did a fabulous job on my hair. I am a black Hispanic with short hair and was worried because I was attending my daughters wedding the next day.I received so many compliments at the wedding. I returned the following week for my 40th anniversary hair Do. -
Review 118 (2018-10-01 - Rating: 5)
This was my first experience at an Ulta salon and all I can say was how great the service was! My stylist, Samantha, was nothing but reassuring and made sure I walked out of there with my hair how I wanted it! Definitely recommend her! -
Review 119 (2017-08-11 - Rating: 5)
Just got my hair done in the hair salon by Kim. She is amazing. I had hair down to my butt and cut it off to my shoulders. Kim made me comfortable by asking exactly what I wanted and talking to me thoroughly before doing anything. I LOVE my hair more than I ever have. Will definitely be going back to her. Thank you Kim!!!!! -
Review 120 (2021-06-30 - Rating: 5)
ULTA is wonderful but it is a dangerously tempting place where you can easily lose your entire paycheck in one easy swipe. So many wonderful beauty products, perfumes, and the salon is great. All the stylists are excellent, especially Deborah. But is very expensive. I would say prohibitively expensive. However, Deborah is so good to my hair that Im willing to makenthe sacrifice even if I have to eat ramen noodles for the rest of the month. -
Review 121 (2019-05-08 - Rating: 5)
Theyre credit card is amazing because you earn double the points. I only use bumble and bumble products and Ulta sells all of their lines. Great selection for makeup, as well. -
Review 122 (2022-03-19 - Rating: 5)
Amber @ulta was really helpful . She helped me find my full face makeup . She got the right foundation color on the first try & acknowledged and helped my daughter with her makeup needs as well, she was super sweet ! -
Review 123 (2017-04-03 - Rating: 5)
Wanted to get my hair done and do something different. I wanted highlights and also darken my hair at the same time. Rachel did an amazing job on my hair. Gave me hair that I wanted to have. I love the color and the way it turned out. She is my go to person when it comes to hair color. -
Review 124 (2016-07-22 - Rating: 5)
I recently had a bad haircut at another Salon. I was distraught and decided to give Kayla a call at the Ulta Salon. She fixed my hair and made it where it is very stylish and easy to do. Some people are born hairstylist and Kayla is definitely one. She really cared about fixing my hair, and wouldnt let me leave until I was happy with the cut and style. She is an amazing hairstylist and is very knowledgeable and I would recommend her to anybody that wants someone that is professional and makes a difference! -
Review 125 (2018-12-16 - Rating: 5)
Really helpful and friendly staff. Excellent broad spectrum of products from hair care to cosmetics. Carry Urban Decay brand...looove their lipsticks with staying power. Wore my favorite red UD lipstick to a dinner reunion party and at least 5 women noticed I still had beautiful lipstick on after eating and drinking...wanted to know WHY! I also use the salon for my haircuts and color and will not go anywhere else. My hair has never looked better... I do a lot of public speaking and have GOT to be confident in how my hair looks. Im a LEO, after all. -
Review 126 (2017-03-10 - Rating: 5)
Ulta salon saved my hair. I had a horrible cut and color before I came to Ulta salon. And my hair stylist Lexy is wonderful! She is always friendly, attentive, and does an awesome job! -
Review 127 (2017-03-18 - Rating: 5)
Being a rather private person I rarely express my opinion publicly, but in this case I must make an exception. Before I entered the salon I had resolved myself to a slight alteration of my then lackluster, boring coiffure. I needed a change, having been stuck in a bit of a rut that can best be described as a self-referential feedback loop - a personalogical limbo of my own creation. I thought, well, maybe a haircut will impel me to change my self-defeating behaviour and get on with my life. I made an appointment with Elexis who happened to be free that day, and it turned out to be one of the best decisions Ive made to date. Not only was she attentive to my concerns, actively listening and offering exceedingly professional suggestions, she was also a fantastic conversationalist. And as a person who prefers silence to banter, this is high praise. An hour later I became the recipient of the best haircuts Ive ever received. So impressed was I by the quality of the style I was given that I asked for some highlights as well and, fortunately, her schedule was open. Her detailed and highly precise explanation of the coloring process left no question as to her talent, and so despite my impulsive decision to color my hair I felt confident knowing that she had my best interests in mind. I am deeply honored to call Elexis my hairdresser. -
Review 128 (2019-02-25 - Rating: 4)
This past sunday I visited Ulta to purchase foundation and a pallet from Juvias which were 30% off and that was the last day. Upon entering I saw the tarte foundation readily available. I started going thru the testers to best match to my skin color as it varies. I noticed the security guard near by didnt think anything of it. I am still swatching at this point. He walks over to the far right of me and then goes from there. I make my selection and proceed to the pallets I came for. I feel someone behind me and i turn around to find him there. I turn to him and politely ask if he is following me. He responds with no, why you feel guilty? I respond with no, there is no reason to be. I explain why I asked and he responds with the same nonsense and add you look stupid right now. For a good 15 minutes we are going back and forth. I tell him how dare he call a paying customer stupid. He is pacing back and forth telling me how i dont pay him he doesnt have to answer me. Yet he did respond when I posed the question. This sweet young lady, who I later learned was the manager, came by and asked if everything was ok. I told her no and proceeded to tell her what occurred. She was so apologetic and understood why I was upset. She did all she could on her end and advised that they go through a security agency, he wasnt a representation of their place of business. I have never been so embarrassed. He even told me he could have me leave the store! For what? asking a question? I dont know what security company they are using but I hope they dont have more idiots like that. Def bad for business. Ross have security guards and they greet you when you come in. They make their rounds but they arent stalking people and behaving unprofessional. At least that has not been my experience with any of them. -
Review 129 (2017-04-16 - Rating: 5)
Amazing store and BEST salon I have been to. The hair stylists are all very sweet and knowledgeable. And Alex is the only person i would trust with my mermaid hair. I highly recommend her! -
Review 130 (2023-03-19 - Rating: 5)
Great experience at the location. Patrick was so helpful and friendly. I really appreciate him taking the time to compare facial oil options with me and had great suggestions & advice. -
Review 131 (2017-03-25 - Rating: 5)
Ulta always has an abundant amount of employees offering to help customers. They interact with you to get a sense of your personality and what products would match you the best. Plus they have special events for products, as well as, gifts for your purchases. -
Review 132 (2019-01-01 - Rating: 5)
On December 26th, 2018 I had a color correction done by senior designer Francisco Vadillo located in the Ulta Salon at the Waterford Lakes location. My hair was a color disaster! It was at least four shades of brassy orange. Francisco during a color consultation done on December 12th gave me very specific instructions on how to care for my hair in preparation to the correction which I followed to the letter. I want everyone to know this bright vivacious, talented young man is a true colorist and educator. He explained step by step everything he was doing and the reason. He is meticulous!!! not only did he correct my hair but did so without damaging it. I truly got the color and style I wanted! It took the whole day to correct the color but Francisco made the time fly by! he is very outgoing and kept me very entertained during the entire process. I was very stressed and anxious when I walked into my appointment and he immediately made me feel at ease. Many stylists claim to be colorists but Francisco is much more than a stylist/colorist he is an artist. I highly recommend him. I have gotten so many compliments on my color as well as my cut. I am extremely happy with my result. -
Review 133 (2020-01-01 - Rating: 5)
Being new in the area Ive been looking for that special stylist that can knock off a couple of years and make me feel great. So happy to report i found that with sonja. Give her chance and you wont be disappointed. -
Review 134 (2019-02-11 - Rating: 5)
Iām someone who stresses out about haircuts and I rarely leave a haircut feeling great about myself but my entire experience with Kim on Saturday was amazing! She talked to me through the entire cut and gave me literally the best cut of my life -
Review 135 (2017-03-05 - Rating: 5)
The salon here is amazing! Ive gone to Lisa and will never go to anyone else again. She makes sure you leave looking your best. She just did a balayage on me. Definitely recommend her. -
Review 136 (2017-09-25 - Rating: 4)
Great selection - the largest Ulta Beauty selection in Orlando actually! The ONLY reason I take away one star (and Id do this for all Ultas), is bc I must have been asked [literally] 20 times if I needed help. I appreciate the customer service, but dang! How many times can i possibly explain, Im just LOOKING? Its just overboard at every Ulta I go to with the, Finding everything ok?; or, Did you have any questions on that item?; and, Doin ok hunnnnnn??? Its never ending!! By the time Im finally done shopping, Im relieved not to have to explain myself to anymore Ulta associates, lol! Funny, but seriously true.