MassageLuXe

Photo of MassageLuXe

Located in Cape Coral, Florida

Address: 2301 Del Prado Blvd S Suite 1020, Cape Coral, FL 33990, United States

Phone: +1 239-202-0522

Rating: 4

Services

  • Wheelchair-accessible car park
  • Wheelchair-accessible entrance
  • Wheelchair-accessible toilet
  • Toilets
  • Appointment required
  • Appointments recommended

Categories

  • Waxing hair removal service
  • Facial spa
  • Massage therapist
  • Massage spa

Photos

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Comments

  • Review 1 (2024-08-28 - Rating: 5)

    I had a fantastic experience at this spa. The front desk shift lead provided excellent customer service, making me feel welcome and managing everything smoothly. The spa is spotless, and the therapist that I had was highly skilled, delivering top-notch massage. Overall, the combination of great service and a clean, professional environment made for a wonderful visit.

  • Review 2 (2024-08-28 - Rating: 5)

    5 Stars: Exceptional Customer Service and Relaxing Experience!I recently visited Massage luxe, and I was thoroughly impressed by the outstanding customer service from start to finish. From the moment I walked in, I was greeted warmly by the staff, who made me feel welcomed and comfortable. May the person who helped me was friendly, professional, and quick to assist with my booking, answering all my questions with patience and care.

  • Review 3 (2024-08-22 - Rating: 5)

    Had a Swedish massage with Deb! She was absolutely amazing. I was very comfortable the entire time. 100% recommend. I’ve had a few massages in the past and this one was one of the best.

  • Review 4 (2024-08-28 - Rating: 5)

    I had a very pleasant encounter with the receptionist at the front desk (May).she was so sweet and helpful regarding my inquiry about the monthly subscriptions. Loved the place and location!

  • Review 5 (2024-08-27 - Rating: 5)

    Came In for the first time and was blown away by the amazing hospitality of the the front desks staff I believe their name was May. Very kind soul and Ill be sure to come back for more visits in the future!

  • Review 6 (2024-08-25 - Rating: 5)

    Lovely environment and the front staff were super sweet! The manager was so helpful and the new spa was beautiful. I had a massage and facial with Rebecca and Jeff, highly recommend this location! I will be back!

  • Review 7 (2021-03-16 - Rating: 5)

    I went in to the Cape Coral location for the first time today and loved it. It was a really nice inside and front desk was extremely polite. Had a microdermabrasion done today and it was amazing! My skin feels so good! So glad I tried them out and will definitely let others know to stop by there!

  • Review 8 (2024-08-28 - Rating: 5)

    The person at the front desk, May had amazing customer service checking me in and was very helpful and informative, helping me with some skin care products!

  • Review 9 (2024-02-05 - Rating: 5)

    I had an uncomfortable situation with the front staff in my last review. I didn’t expect it, but a sincere phone call came from-Stevie Ann, the assistant manager the following morning. She took the time to help me resolve my discomfort. I appreciate good empathetic leadership skill and she definitely pulled a 180 in changing how I felt about the business.If you’re going for a facial! I recommend talking to Becca! She’s has the greatest personality and is very gentle with extractions.

  • Review 10 (2024-02-05 - Rating: 4)

    My aesthetician Rebecca was absolutely amazing, she would get five stars.However the customer service at front desk needs work. This location moved to the other side of the plaza & the person who booked my appointment same day didn’t bother mentioning that. It’s unpleasant to start out a relaxing experience disoriented because the place you’ve been going to for years isn’t where it’s always been. Then the person at the front desk was super rude & dismissive when I was said that was frustrating, stating they sent an email, as if that was sufficient. It’s not. Tell people the new location when they are on the phone scheduling. She couldn’t care less. If my facial wasn’t wonderful I’d give 2 stars probably for the customer service aspect.Rebecca was awesome though & I’ll book with her again.+edited to add: I searched my email & not a single message anywhere mentions a new location.

  • Review 11 (2024-01-30 - Rating: 5)

    Recommend this establishment the worker May went above and beyond. she answered all my questions/concerns professionally. She was very helpful and knowledgeable, with explaining the memberships. The spa looked very neat. I’ll be coming more to this location in the future. 10/10 ⭐️⭐️⭐️⭐️⭐️

  • Review 12 (2023-03-15 - Rating: 5)

    Great experience and will definitely be coming back. My massage therapist was Luis and he did an excellent job. Very professional and knowledgeable. After our session we talked and I learned he is a 40+ year orthopedic. Wonderful location, and the girls at the front were also kind and personable. Will definitely come back!

  • Review 13 (2020-03-08 - Rating: 5)

    The best massage ever , I have been going for a few months, Sander has worked out the tension, helps me relax, then the add ons, I just tried were over the top . Best place for a membership. Just tell them Robin sent you .

  • Review 14 (2022-11-30 - Rating: 5)

    This was my first massage ever. Timothy was incredible! I did the 60-minute massage and it was so relaxing. He was very professional and made me feel comfortable. Give that man a raise! The rooms are clean and the whole vibe is just what I expected. The ladies at the front desk were very kind and helpful. There was no pressure to buy into a membership. I will 100% be going back.

  • Review 15 (2023-02-24 - Rating: 5)

    Good people of Cape Coral (and our visitors) listen up! The service at this facility is AMAZING! The front desk staff is kind, courteous, and very attractive! The massage therapists are thorough, friendly, and has various skills depending on what you’re looking for.It’s so rare we find fantastic, friendly service in SWFL these days but this place has it.

  • Review 16 (2023-07-22 - Rating: 5)

    Massage Luxe in SE Cape Coral is exactly what one expects in a nice spa experience. It took me quite some time to find an acceptable place for massages locally. Many places I tried, including expensive spas, were noisy, not clean, were in need of cosmetic repair, or did not have a relaxing atmosphere in general. Some have therapists who talk nonstop, as if you’re there to make new friends!!Upon entering the bright, glass-front lobby, which is in the Coralwood Shopping Center, you’re greeted by friendly, soft-spoken staff, who assist with check-in, help with the skincare products displayed, take payments, and answer any questions you may have. They direct you through an impeccably clean glass door to the equally clean, dimly-lit waiting area. The comfortable chairs are suede-like and always appear to have been freshly vacuumed. No matter what time of day I arrive, the chairs always look like they’ve been freshly done! While you wait, there is a TV displaying specials and the wide array of services available. This is where your therapist will come to take you to their room for your massage.Jeffrey gives an excellent deep-tissue massage, which is my preference. He displays a friendly demeanor while maintaining professional decorum, putting me at ease and giving me a sense of safety in what could feel like a vulnerable position. He is always sure to remind me of the alert button positioned under the table, within easy reach. My only disappointment is when the massage ends, but I always leave feeling calm and de-stressed.The cleanliness, ambience, quality, and professionalism of Jeffrey and Massage Luxe makes it my #1 place for massages!

  • Review 17 (2023-04-08 - Rating: 5)

    Nice place, kept clean, got a massage for the fiance and I. My massage therapist was Tim. Guy did a fantastic job. Not only knowledgeable in his craft but knew a lot of medical terminology. Getting a massage but also answering my body health related questions? Definite plus, thanks my guy. The little boards with tip percentage were very helpful btw. I saw someone on here reviewing about how they did not tip. I believe its rude to not tip, sure turn the percentage down if you believe the service was sub par. But be human, we all have to make ends meet, tip.The hydro bed was decent! Only thing I could take a picture without being weird.Final plus was the fact that they make sure you feel comfortable. A lot of thought is put into make a safe environment here, its smart and probably necessary for some customers. I felt more than comfortable but im glad measures are taken for those who might not.Further details: came in on a Saturday, 4 o clock appointment. They helped us figure out our groupon discounts and got our appointments lines up within a 24 hour window. We would have been 30 minutes off from eachothers appointment but they gave us a call when a 4 o clock called out. We appreciated that. That front desk girl was JocelynGreat place, great people, 5/5

  • Review 18 (2021-10-08 - Rating: 5)

    I came here today with a Groupon and wasnt sure how they would take it cause some one in the reviews said they acted funny when she tried using it. But I did not have any issues they even helped me find it on my phone. I had the 1 hr Swedish massagewith Juan and he was very polite ans professional. He worked out kinks in my shoulder that I did not even know was there. I will go back and try again and want to try out there facials. The ladies at the front desk was very outgoing and welcoming. This is the office in Cape Coral I can not say anything about the other one. I will be returning back to this one and I also think there monthly program in a good deal and you can gift your time if you can not use it for some reason.

  • Review 19 (2022-06-30 - Rating: 5)

    I called to schedule an appointment, the ladies at the front desk are very attentive and kind. Michelle, the massage therapist was very thorough and made the hour very relaxing and calm. 10/10!! I also ended up purchasing two products and Michelle and the ladies at the front were very knowledgeable on the products as well. Will definitely be coming back. Thank you Michelle & MassageLuxe!!

  • Review 20 (2024-02-07 - Rating: 5)

    Mayshdaley, the receptionist, is one of the sweetest people Ive ever had the pleasure of speaking to in any business, super helpful and informative about products and services; this will be the only massage spa I will be going to for a looong time, unrivaled customer care! :)

  • Review 21 (2023-05-03 - Rating: 5)

    Very impressed with the staff and variety of services offered here.Staff is always friendly and informative. Ive booked with a few therapists and they are all wonderful! They do run great specials periodically and have a great membership program!

  • Review 22 (2021-06-25 - Rating: 4)

    I had a facial. From previous facials Ive had elsewhere, this was not as relaxing. It was supposed to be an hour, but it was more like 45 minutes. The tech who did my facial was a bit rougher and more hurried than I like. I was expecting more of a gentle massage based on my previous facials.I had a first time offer for $55. Which was reasonably priced, however they did say subsequent visits are $100. I dont think what I had was worth that much.

  • Review 23 (2022-11-14 - Rating: 5)

    First massage Id had in 8 years and it was so worth it! Ladies were courteous, professional and helpful. Clean environment. Tommi is amazing! Ill be coming back every month!

  • Review 24 (2023-07-18 - Rating: 5)

    The staff is very friendly and professional. I was pleasantly surprised to find several excellent therapists here. The atmosphere is always welcoming and relaxing.

  • Review 25 (2020-10-03 - Rating: 4)

    Clean, relaxing atmosphere with skilled and professional massage therapists and staff.My massage therapist, Debra, did a wonderful job with the deep tissue massage that I received. She listened to not only my verbal cues, but my physical cues, as well. When the pressure was too much for a particular area, she backed off just enough to keep from hurting me, but still was able to effectively work out the knots that needed that bit of extra attention.Also, she only spoke when it was necessary, not engaging in idle chit-chat during my massage, which we all know is the worst when we just want to relax and get our zen on.In the end, I loved the experience enough to sign up for their monthly package, and cant wait for my next visit.Do your mind and body a favor by taking an hour out of your day to visit MassageLuXe on Del Prado, and get a great massage.

  • Review 26 (2024-02-10 - Rating: 5)

    I had an issue with MassageLuxe earlier but it has been resolved with a new manager Stevian at Cape Coral location. She reached out to me in a very professional manner and I am a happy customer again!

  • Review 27 (2021-03-05 - Rating: 5)

    As I walked in everyone was so welcoming and so nice. I have never had a deep tissue before and they made me feel comfortable and safe. they were gentle and my service was absolutely amazing!! definitely recommend coming in. you wont regret it.

  • Review 28 (2021-08-15 - Rating: 5)

    My experience here was amazing. I came in for a 90 minute deep tissue and a facial and it was so relaxing. All of the staff were so kind. The front desk receptionists were welcoming as well definitely recommend coming in for a service!

  • Review 29 (2020-06-26 - Rating: 5)

    I had an excellent massage. Rachel was very professional and pleasant to me. She was excellent at focusing on my areas of concern (lower back, ankles). I look forward to my next visit and I highly recommend Rachel!

  • Review 30 (2021-09-24 - Rating: 5)

    Phoenix gave such an amazing massage! I have chronic neck & back issues that were particularly bad the day before & day of my massage. Phoenix provided such relief! She really knows what she is doing. I couldn’t help but sign up for the membership to come back & see her!

  • Review 31 (2024-02-22 - Rating: 5)

    Ive been coming to the del Prado location for over 3 years. Jeff is my massause and does a fabulous job

  • Review 32 (2019-05-03 - Rating: 5)

    The spa is beautiful and everyone is so nice. My therapist, Terry, did an outstanding job. So well in fact that I signed up for membership. Cant wait for my next massage!

  • Review 33 (2020-03-16 - Rating: 5)

    Very clean and staff is always welcoming. I see Rex and most definitely recommend him. His 11+ years of experience reflects off his work. I feel so comfortable and trust him completely. Very respectful as well.

  • Review 34 (2024-04-23 - Rating: 5)

    Very happy with my first experience here for a relaxing massage!Will be back!

  • Review 35 (2023-08-31 - Rating: 5)

    My neice and I found an offer on Facebook. An hour massage for $49. Massage LuXe is such a sanctuary, we thoroughly enjoyed our massages and signed up for monthly massages.

  • Review 36 (2020-11-02 - Rating: 5)

    I have been coming here over a year , I have a new therapist that Ive been working with since this co vid 19 hit . Jeff is amazing ! I just bought some of the gift certificates for friends and family which hopefully theyll get , because I hate giving them away ( I like keeping them ) . Im selfish like that cant wait to try the facial.

  • Review 37 (2019-09-18 - Rating: 5)

    This is the most relaxing, peaceful spa I have ever been too. The women at the front desk are very friendly. After having the most amazing massage I joined. I would highly recommend this place.

  • Review 38 (2022-08-08 - Rating: 5)

    Great people very nice. Debbie E is the best massage therapist i have ever had Been to see her twice. Will be back lots Lucky to find her!!!😊

  • Review 39 (2021-05-26 - Rating: 5)

    I’m so happy I got the Groupon to get a massage here. My massage therapist, Amber was awesome! I ended up getting the membership so I can go every month now. Thank you!

  • Review 40 (2023-02-26 - Rating: 5)

    This place is top notch!!! Been coming here for over two years now and absolutely hands down the best in the business. All staff are super friendly and helpful. I just can’t say enough good things about this place. I wish I could give them 10 stars ⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️⭐️❤️❤️❤️❤️

  • Review 41 (2024-01-13 - Rating: 5)

    The best massage spa in Cape! The new location is amazing, and the staff and management are also great.

  • Review 42 (2021-10-07 - Rating: 5)

    I go on once a month for a full body massage. It is the best decision. I get one hour of peace and quiet. Amanda doea a great job working out the stress and kinks.

  • Review 43 (2023-12-30 - Rating: 5)

    Jeffrey was professional, kind and answered all my questions. The massage was wonderful! Thank you again, Jeffrey!

  • Review 44 (2021-03-03 - Rating: 5)

    I recently came in to get a facial and I received it by Lee. I was extremely impressed how clean and professional the spa and the staff was! I will definitely be referring this spa to all my friends!

  • Review 45 (2021-03-30 - Rating: 4)

    Rec a Groupon for half off a 60 min massage..Atmosphere is nice and relaxing.Very clean and all staff wearing mask.Enjoyed my massage.

  • Review 46 (2024-02-16 - Rating: 4)

    Was a very nice facility just a little too big, a lot of walking to get back to the room I was to be in

  • Review 47 (2019-03-22 - Rating: 4)

    It clean looking music is calm and peaceful people are super nice and respectful only thing is if your are extremely sensitive on some area like arm,legs,neck or back be aware they do a deep muscle and it hurt a lot but the foot rub and treatment is super nice the the lotion make my skin soft and warm towel is pleasant and at the end of the massage or spa treatment you get water i love the fact they have goldfish snack i used to eat a lot and some of my favorite tea i would come back for something new instead of just a massage and see if they get a 5 star from me to proof a highly sensitive people would want to come to the place

  • Review 48 (2020-12-11 - Rating: 5)

    Donna literally has hands sent from above - she is so sweet and gave me the best prenatal massage ever and I will definitely be a returning customer

  • Review 49 (2023-09-14 - Rating: 5)

    It was my first time experience. A massage and I love it and I will be back soon.

  • Review 50 (2018-12-21 - Rating: 5)

    Great team working here. I had a wonderful massage. Plenty of upgrades available and lovely products for many different needs.

  • Review 51 (2023-02-09 - Rating: 5)

    Heather at Cape Coral Luxe was a pleasure speaking too she told me all I needed to know without even asking!! Appreciate you getting me all squared away in time for V-day!!

  • Review 52 (2019-10-11 - Rating: 5)

    I had a wonderful experience at MassageLuXe Cape Coral, from the atmosphere to the front desk staff to my massage therapist, Jessie. I would definitely recommend this place.

  • Review 53 (2021-02-25 - Rating: 5)

    Atmospheric is great here. Staff is friendly and Sander did a great looseng up the muscle knots in my back.

  • Review 54 (2019-01-02 - Rating: 5)

    Great atmosphere, love my therapist (Yulieska), best massage ever. Definitely coming back soon!.

  • Review 55 (2022-09-19 - Rating: 4)

    Good massage, friendly staff, kind of high pressure to purchase a membership but not as bad as other places.

  • Review 56 (2019-10-27 - Rating: 5)

    Love my monthly massages at MassageLuxe and if you are a member, any time free 15 minute hydra luxe, water bed massage, everyone loves that.

  • Review 57 (2022-05-20 - Rating: 5)

    Lisandra is amazing. She gives a great deep tissue massage. You will not be disappointed! 👍👍

  • Review 58 (2023-04-21 - Rating: 5)

    Beautiful and clean spa. Mandy is great! Will be returning!

  • Review 59 (2023-01-07 - Rating: 5)

    Great massage, great atmosphere, very clean and they offer good deals online.

  • Review 60 (2022-12-11 - Rating: 5)

    Tim was great! Very knowledgeable, he made me feel very comfortable.

  • Review 61 (2022-01-02 - Rating: 5)

    Jeff is absolutely amazing, Ill never go to anyone else again! Heaven everytime

  • Review 62 (2021-02-05 - Rating: 5)

    Loved this place. Donna is a great massage therapist. I highly recommend this place and Donna. Thank you.

  • Review 63 (2020-01-20 - Rating: 5)

    Andy was great!! You wont be disappointed hit those targeted areas that I had pain. Thank you

  • Review 64 (2019-04-11 - Rating: 4)

    Andy was great! Redhead at front desk Needs some work on people skills.

  • Review 65 (2020-03-06 - Rating: 5)

    Amazing time!!! Felt so relax and at ease. Honestly it was an amazing experience. Will come again soon !!

  • Review 66 (2023-03-24 - Rating: 5)

    Yearly membership and people are awesome!!! Becca is amazing for facials!!

  • Review 67 (2022-05-26 - Rating: 5)

    Everyone here is amazing. Every time Im here is great I almost fall asleep!

  • Review 68 (2024-04-29 - Rating: 5)

    Love Massage Luxe. Great facials

  • Review 69 (2019-04-17 - Rating: 5)

    Rex is the Best massage therapist I have ever had in my life.

  • Review 70 (2019-10-22 - Rating: 5)

    Very recommended, great staff very professional, great prices, definitely worth the time and money

  • Review 71 (2022-06-29 - Rating: 5)

    What a wonderful first-time experience! Enjoyed every minute!

  • Review 72 (2021-07-17 - Rating: 4)

    Great location and nice people. Love the aqua therapy

  • Review 73 (2019-04-25 - Rating: 5)

    Rex did a fantastic job today! Highly recommend!

  • Review 74 (2023-05-19 - Rating: 5)

    Great service. Great relaxing massages.

  • Review 75 (2024-02-04 - Rating: 5)

    I love the experience it was amazing!

  • Review 76 (2022-03-17 - Rating: 4)

    Facial was great . Massage not so well

  • Review 77 (2020-01-22 - Rating: 5)

    Fantastic massage from Sander and Cassie is always great! Thanks...😊

  • Review 78 (2018-11-15 - Rating: 5)

    Best massage I have ever had... I joined!

  • Review 79 (2022-06-04 - Rating: 5)

    Had Diane and she is amazing!

  • Review 80 (2019-09-26 - Rating: 5)

    I love getting my messages,and my friend does too

  • Review 81 (2020-09-11 - Rating: 5)

    Love it and the massage guy he was great

  • Review 82 (2021-07-28 - Rating: 5)

    One of the best massages Ive had

  • Review 83 (2022-03-07 - Rating: 5)

    Sdynee does an awesome job!

  • Review 84 (2020-02-03 - Rating: 5)

    Great massage! Will be back👍

  • Review 85 (2019-07-02 - Rating: 5)

    Andy did a great job.

  • Review 86 (2018-12-29 - Rating: 4)

    Very friendly staff, comfortable surrounding

  • Review 87 (2022-08-14 - Rating: 5)

    Juan P is amazing

  • Review 88 (2019-04-10 - Rating: 4)

    Love the facial and massage!

  • Review 89 (2019-09-21 - Rating: 5)

    Great atmosphere, professional

  • Review 90 (2023-03-02 - Rating: 5)

    Geoffrey is the best!

  • Review 91 (2018-11-30 - Rating: 5)

    Andy was great

  • Review 92 (2019-09-01 - Rating: 5)

    Great staff

  • Review 93 (2018-11-29 - Rating: 4)

    So needed this.

  • Review 94 (2020-02-18 - Rating: 5)

    Amy is the best!!!!!!!

  • Review 95 (2022-08-18 - Rating: 5)

    Very discreet and good

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