Ulta Beauty
Located in Pensacola, Florida
Address: 1650 Airport Blvd, Pensacola, FL 32504, United States
Phone: +1 850-476-6211
Rating: 4.2
Services
- Kerbside pickup
- Delivery
- In-store pick-up
- In-store shopping
- On-site services
- Same-day delivery
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wi-Fi
- Wi-Fi
- Quick visit
- Cheques
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Categories
- Beauty salon
- Cosmetics store
- Hairdresser
Photos
Latest Beauty Salons Miami
Comments
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Review 1 (2024-08-02 - Rating: 5)
Master stylist Brittany was amazing! My 10-year-old got her first ever highlights and a beautiful back to school cat. It looks natural but still lifts her style and we are also happy! Great job Ulta and Brittany ! -
Review 2 (2025-01-02 - Rating: 5)
My review is for Brittney Neal. I have been seeing her for a few years now and cannot recommend her enough! She is super friendly, personable and stays up to date on new techniques. I like to have options, but usually I end up telling her to do what she thinks. Ive never been disappointed yet! She also has a knack for being able to replicate whatever photo inspo you have. Thank you again, Brittney! 💜 -
Review 3 (2024-10-11 - Rating: 5)
First time at this location, one thing i can say is that this location is clean, and very easy to navigate. I got my eyebrows done at the benefit bar (wax and tint), and as promised online it didn’t take much time. I also visited the salon. I got a gloss done by paige. She was super friendly and helped the atmosphere. as someone with coarse curly hair you never know if they’ll be able to work with your hair type. Definitely going to visit again for my hair needs. -
Review 4 (2024-12-23 - Rating: 5)
The professional staff there helped me figure out what the best blow dryer for my Wife for a Christmas gift 🎁 -
Review 5 (2024-10-23 - Rating: 5)
Not only is this the closest Ulta to me, but it is also my personal favorite. The employees are always very kind and never pushy, when you just feel like browsing, not necessarily buying anything. also, staff is extremely helpful when you do approach them for help -
Review 6 (2025-01-18 - Rating: 5)
Megan was so helpful in finding the right shade of foundation for me and really explained what everything was for. Thank you Megan for being so sweet and helpful! -
Review 7 (2023-08-20 - Rating: 5)
I just moved to Pensacola 2 months ago, I have a cosmetology license and am brat about my hair. I was hesitate to make an appointment but finally decided to give it a try! Brittany was patient and sweet and did exactly what I wanted with my hair. I highly recommend her! ❤️ -
Review 8 (2024-09-27 - Rating: 5)
Not sure what the ladies name was but she had blue hair, Ive never had a good experience with Ulta but I will be going back because of her!! She was absolutely amazing! -
Review 9 (2024-09-08 - Rating: 5)
Big thank you to the lady at the brow bar. I came in with botched brows from threading and was ready to cry. She not only fixed what needed to be done, she also color matched me so i can fill them in to my preference. Love this place! -
Review 10 (2024-11-18 - Rating: 5)
Store was stocked in everything which was a good surprise because my local Ulta is always sold out of things.The store associates were super nice and helpful. -
Review 11 (2024-10-25 - Rating: 5)
Paige was incredible. She was professional, courteous, and patient as she took care of my hair service. Ulta never disappoints. -
Review 12 (2024-08-02 - Rating: 5)
Paige did a phenomenal job with my hair! Im so blown away by how pretty I look. She worked hard to get my make up done in a time crunch and I feel fantastic. -
Review 13 (2024-11-04 - Rating: 5)
Paige was amazing! Very personable and did a fantastic job on my makeup! Will definitely be back for more services! -
Review 14 (2024-10-20 - Rating: 5)
If ever you get your hair done, look for paige!!! She is the best!!! Very detailed oriented with how she handled my thick unmanagable hair. If i can rate her 100 stars, i would! -
Review 15 (2024-10-22 - Rating: 5)
Had such an amazing experience and haircut with Paige!! She did a great job and it turned out perfect 💕 Every stylist here is so kind and accommodating, would recommend! -
Review 16 (2024-10-21 - Rating: 5)
I went to Paige for my 1st time a couple of weeks ago & she is life so amazingly crazy good !!! .. All I can say is that she better never leave or I will have to hunt her down & follow her wherever she goes.. she is so good on what all she does.. THANK YOU , Paige.. ssssooo thankful I found you!!!... Lisa Parrott.. xoxo -
Review 17 (2021-12-07 - Rating: 5)
Huge selection of items, well stocked, aisles were clean, salon staff was super friendly and helpful definitely recommend!!! -
Review 18 (2023-04-09 - Rating: 5)
Seriously I love Ulta salons they NEVER disappoint!! Everyone here is so incredibly nice and Crystalyn is not only one of the nicest people in the world she is so incredibly talented and made me look and feel beautiful! Thanks for everything girl!! -
Review 19 (2024-09-15 - Rating: 5)
I do love this Ulta, but the past few weeks I’ve been trying to call and no one has been answering. I have been checking the times and the dates to make sure they are open, but no one has answered Ulta. Please work on this. -
Review 20 (2024-06-05 - Rating: 5)
Brittany is just awesome!! You can tell she really takes pride in her work. She always does a great job. One thing I really like about Brittany is she always listens and always delivers the color or style I want. I leave her chair very satisfied. I would recommend her to anyone!! She ROCKS!! -
Review 21 (2024-11-03 - Rating: 4)
Girls know what they are talking about when it comes to product. Unhappy with salon. Showed her 9 diff pics of what I wanted so plz tell me how she got it wrong not once but TWICE?! -
Review 22 (2024-05-01 - Rating: 5)
Giving 5 stars yet, if I could give more I would! Shea at the Benefit Brow Bar is absolutely amazing! I have been going to her since 2019 before my wedding to fix my eye brows and make me love them again. Shea has done just that and I have been going to her consistently since then. I am so thankful for my brow girl and have never found anyone like Shea! I am always recommending people to her. -
Review 23 (2024-09-27 - Rating: 5)
Crystalyn is the best stylist ever!!!!!! I love my hair every time she does it. Very professional and sweet ❤️ -
Review 24 (2025-01-08 - Rating: 5)
My favorite store ! They have the best staff! 10/10 -
Review 25 (2021-06-01 - Rating: 5)
Lois and Crystaline are very friendly and helpful. I like them. The store now has BT21 stuff and Clinique perfume testers which really is amazing. I could try those testers to see which scents I like. Those testers werent there last time I visited. -
Review 26 (2023-02-21 - Rating: 5)
I have to give the BIGGEST shout out to Samantha! (Also Macy & Elise)I wanted to purchase this perfume through AfterPay. After numerous attempts, Sam helped me figure it out. You have to link your AfterPay with your ApplePay card. Once we figured it out, I was out of the store in five minutes.Her kindness and patience was greatly appreciated. The girls at Ulta are truly the best in assisting all of your needs. The beauty of it, is if one doesn’t have the answer, they’ll immediately find someone who does! ♥️ -
Review 27 (2024-08-09 - Rating: 5)
My fist time, I never knew they do Hair services, I was impressed, I went to the store after and had 2 compliments from strangers about my haircut. -
Review 28 (2024-01-25 - Rating: 5)
Stopped by today to pick up primer and base. Super impressed with customer service. Cae assisted me. She was super knowledgeable and kind. I am lost in a store like this but she made it easy and fun. Ulta has un incredible selection and it can be overwhelming. I really appreciated my experience today. -
Review 29 (2024-01-24 - Rating: 5)
My mom, sisters, and I had our makeup and hair done by Gabi for family photos last month and she was absolutely incredible! We were all so happy with our results.. so much so that I scheduled an appointment to go back for a makeup lesson with her. She is so talented and kind! -
Review 30 (2023-08-15 - Rating: 5)
My usual stylist at a different salon had to cancel one day but I was SO ready for a cut and decided to call Ulta. They fit me in the same day and Tara was my stylist. She was sweet and knowledgeable and even helped me pick out some products that could help my hair and dry scalp. The cut works so well with my natural texture and I am just so happy with it. It’s always so nerve wracking to trust someone new with your hair but Tara is a gem. Thank you! -
Review 31 (2024-06-08 - Rating: 5)
5 stars for salon workers and keeping a clean area! Extra stars for their tenured stylist Tara whose the sweetest and always makes you feel welcome! -
Review 32 (2023-10-22 - Rating: 5)
Crystalyn did amazing on my hair. I havent had bangs in years and was very nervous. My last experience with bangs was awful. Crystalyn listened to what I wanted and nailed it. I love my hair and she was so patient when I asked for changes. I would recommend her to anyone. Shes amazing. -
Review 33 (2019-05-11 - Rating: 5)
Just some fun hair I did yesterday. I am the District Educator for Ulta Salons in Pennsacola. I would love the honor of doing your hair. -
Review 34 (2019-06-10 - Rating: 5)
The hair stylist I go to there is amazing and listens to what I want and is honest with me. Ive been seeing her for years now, she does wonderful work. -
Review 35 (2024-10-21 - Rating: 5)
Awesome haircut. Listened to me about what I wanted. Looks good! -
Review 36 (2022-12-16 - Rating: 5)
I love everything about this place. The location is fantastic! Which means, I can drop by and run some other errands after. Also, the selections and products are very good. Online order and pick-ups are pretty smooth. I have had no issues. And the service is amazing. I get all my skin care and hair care needs from this place. Plus, I am a big fan of Ultas reward system. -
Review 37 (2022-12-03 - Rating: 5)
Imogen Brown is amazing! She did my hair put highlights in and I love it! She is super good with conversation and making sure you get what you want done! She talked to me the whole time and did a very efficient job! I recommend her to everyone I know! She’s the absolute best! -
Review 38 (2022-11-30 - Rating: 5)
Amazing service from Imogen!!! Highly recommended! She took me as a walk-in and worked a miracle! My hair was damaged and dull from over processing and she transformed it from a wreck to fabulous! I also was provided with recommendations of products to keep my hair healthy between visits. It’s been about two weeks and my hair is still shimmering! Can’t wait to come back for my next visit! Thank you Ulta and Imogen for giving me a new look!!! She truly brought the Chicago trends to Pensacola!!!! -
Review 39 (2023-02-28 - Rating: 5)
Brittany Neal is the absolute best!! I have been going to her since I moved to Pensacola and I couldnt imagine trusting anyone else with my hair than her ! Completely professional, fun and experienced with flat bead extensions, high lights and always styles my hair so beautifully before I leave. I get compliments on my hair constantly! If I could leave more than 5 starts I would !! -
Review 40 (2024-04-15 - Rating: 5)
I’ve never been here for my brows before, but Crystal definitely made my first time amazing! Don’t forget to ask for her next time y’all go! -
Review 41 (2023-07-15 - Rating: 5)
Brittany is hands down the best stylist I’ve ever had. She knows what works best for my hair and helps educate me on how to best take care of it. Go see her! You won’t be disappointed!! -
Review 42 (2023-05-23 - Rating: 5)
Tara did my hair. It has been a long road to recovery, but this is the first time my hair has made me feel beautiful again.TARA really did a fabulous job. Please ask for her. She does what YOU ASK HER TO DO, not what she wants.I swear to you, her artistry is worth every dime...and then some.~Shannon -
Review 43 (2024-07-11 - Rating: 5)
Amazing salon !! Everyone is so sweet and nice , I will definitely be coming back and recommending to everyone I know . -
Review 44 (2021-06-03 - Rating: 5)
Angela did a wonderful job on my hair tonight! She listened to everything I was wanting and nailed it. I would definitely recommend her. She will be my go to girl from now on! Also every staff member I came in contact with, including management, was incredibly sweet. You could tell they all enjoyed being at work and worked as a team. It was such a positive and welcoming atmosphere. Absolutely loved it here so I will be going back for not only my hair but all my beauty products. -
Review 45 (2024-02-14 - Rating: 5)
If you want brows of perfection the only way to achieve THE perfect tint ,shape, arch is to score an appointment with Shae at Benefit Brow Bar. Youll never go anywhere else again!! -
Review 46 (2023-03-16 - Rating: 5)
Brittney Neal is amazing! I have been seeing her since I moved to the area back in 2019. She is very skilled at what she does, and we have done it all -- blonde, brunette, reds, and vibrant colors! I enjoy sitting in her chair because it is like catching up with a good friend. We always pick up where we left off. She is not only great at the work she does on your hair, but also at building relationships with her clients. -
Review 47 (2024-03-11 - Rating: 5)
Love this place, they are super helpful! The young lady with amazing eyebrows who checked me out, said my eyebrows looked really good, yes it made my month! -
Review 48 (2024-08-09 - Rating: 5)
Crystal S did an amazing job on my daughters brows!! -
Review 49 (2023-01-26 - Rating: 5)
Imogen Wells is the best hair stylist I’ve ever had. She is masterful in her knowledge of hair care and takes great pride in her work. She also teaches you how to care for your own hair based on its thickness and texture. Trust that if you sit in her chair, you are in good hands! -
Review 50 (2022-11-18 - Rating: 4)
Huge selection of beauty products yes but why Im here is to tell you how impressed I was with how smoothly a not so typical exchange went. Macy was understanding and had a friendly attitude, which is rare and a breathe of fresh air in customer service now days. -
Review 51 (2023-05-30 - Rating: 5)
Ulta salon always has the best service and the nicest staff. I had the best stylist, Imogen. She was so sweet and made my hair look GORGEOUS! -
Review 52 (2023-03-14 - Rating: 5)
Best Ulta i have been to in multiple states!! Heather did an absolutely amazing job on my hair and Brianna and Brittlynn helped me out sooooo much with my skin care and makeup routine. All you ladies are awesome!!! -
Review 53 (2022-06-09 - Rating: 5)
What started as a terrible experience was quickly turned around by the lovely purple haired woman at the Benefit Bar Brow. (Sorry your name escaped my memory) Thank you so much for helping me resolve the previous issues I was having. And thank you so much to Tara from the Salon for taking the time to fix something you hadnt even caused. My hair and eyebrows looked and felt great after leaving. Excellent customer service and very professional when handling customer issues. -
Review 54 (2022-03-07 - Rating: 5)
I recently had my hair cut by Crystalyn and she was amazing. She was gentle, kind, professional and helped me figure out what I was looking for in a hair style. She took her time with me, explained her processes, and helped me through every step of my style with tips on how to recreate it at home. I cant reiterate enough how happy I am with my new stylist. -
Review 55 (2022-03-02 - Rating: 5)
Morgan at Ulta beauty was amazing! She listened to exactly what I wanted which was a layered cut with face framing. She delivered excellent exceptional service! Can’t wait to come back and get my hair colored. Thank you! -
Review 56 (2021-11-22 - Rating: 5)
I had a salon appointment with Crystalyn. She was extremely friendly and cheerful, and she did amazing with my hair, it came out the best it has been in a long time, even with other stylists. She’s also very informative and helped me decide on a new hair care system. Will absolutely be going back to see her again whenever I need a hair service. -
Review 57 (2024-12-24 - Rating: 5)
Love it good people work there very nice -
Review 58 (2021-11-12 - Rating: 5)
I absolutely love Ulta! All their products are clean. The personnel are always extremely helpful. All you need to do is ask. I had a great visit last week and purchased some beauty products for a 9-year-old. I got excellent advice on what and why to buy. There is a handicapped entrance. Handicap parking as well. There is a handicap bathroom available. There is definitely in store shopping. Where a mask if that makes you feel comfortable. -
Review 59 (2018-03-25 - Rating: 5)
**edited post** I didn’t have the best experience my first time trying out the Salon at the Pensacola, FL Ulta. I was over charged without being informed that some of the services being provided to me were additional costs. As well as she didn’t do what I asked for. I asked for a Shadow Root and received heavy highlights. I never had an issue with the cost because I feel like if you cannot afford it, then don’t get it done. But I felt as though I was baited and switched as far as the out come, and if I were informed of the additional costs for some of the services upfront, I could have approved or denied it. Well $200+ later I was very disappointed and dissatisfied with my experience. I did reach out to the corporate office and then received a call back from the salon assistant manger and a few days later the head manager/trainer. They were both very understanding, and both understood my frustrations with the situation at hand. They both were incredibly kind, and took the time to listen to me and my concerns. They did offer me a partial refund and they offered to have the assistant manager re-do my hair the way I wanted it, at no charge. I did accept this offer and it looks phenomenal. I am very thankful for the time they took to reach back out to me and change the impression I had of the salon. -
Review 60 (2023-06-01 - Rating: 4)
Usual great Ulta atmosphere but their selection was low. I had a hard time finding the perfume papers for samples. Left without making a purchase. -
Review 61 (2023-12-19 - Rating: 5)
I had to leave a good review after the wonderful service I received! If you want your hair done right and precise Paige is the perfect stylist for you!! -
Review 62 (2019-11-24 - Rating: 5)
My wifes favorite place! Friendly and awesome prices! -
Review 63 (2025-01-19 - Rating: 5)
Best facial ever!! Highly recommend!! -
Review 64 (2016-09-17 - Rating: 5)
Went and got a haircut today with Alyssa. She was very friendly and extraordinarily attentive to my hair! I have thick coarse hair that takes a while to blow dry but she was patient and did a great job! My cut turned out just as I wanted it to, a V shape but keeping a lot of my length. She was very careful and precise with my hair and I felt I could trust her expertise. I would absolutely recommend booking an appointment with Alyssa! -
Review 65 (2024-09-07 - Rating: 4)
Still over priced but wide variety and cosmetic rep was fabulous -
Review 66 (2023-12-10 - Rating: 5)
I love getting my brows threaded with Jess M at the Benefit Brow Bar!! She always does an awesome job and I leave feeling even more beautiful 🤩 -
Review 67 (2022-12-06 - Rating: 5)
Imogen is great! She does great work and I get so many compliments. She can take my suggestions and implement them with her own twist to make the perfect hairstyle for me! -
Review 68 (2019-11-17 - Rating: 5)
Received salon services at this location and I must say Adrianna is awesome. She lives up to the master stylist rating she has and was so sweet and pleasurable to visit with while getting my hair done. Great color, great cut, and awesome experience. Already booked with her for my next appointment! -
Review 69 (2019-12-14 - Rating: 5)
I went today to get assistance with my teenage daughter’s look for her competition. I stopped at the Lancôme counter and met a young woman by the name of Jazz. Jazz was amazing and very knowledgeable, she knew exactly how my daughter wanted to look. I was super impressed with Jazz’s professionalism and customer service. My daughter left feeling super confident and happy! Thank you for the great service! -
Review 70 (2019-06-14 - Rating: 5)
I was little anxious about coloring hair for the first time but Blake explained it so well and assured me that she will help me out in every way right from choice of color to trimming the hair and post coloring how to take care of hair she is very well versed with everything she does. It was an excellent customer service provided by her! Highly recommended ! -
Review 71 (2024-08-01 - Rating: 5)
My stylist is very sweet and kind she is amazed what she does -
Review 72 (2022-11-03 - Rating: 5)
TODD. IS.THE. BEST. -
Review 73 (2022-12-03 - Rating: 5)
Imogen is such an awesome hair stylist! She has excellent attention to detail and phenomenal customer service! Plus, she has taught me how to keep my hair healthy! Thank you, Imogen! -
Review 74 (2021-11-14 - Rating: 5)
I just left the place. Theres a dark skin petite beautiful girl that works there that helped me find a good contour, blush and sharpener and she was God sent. So patient, kind and extremely knowledgeable and helpful. I dont know her name but gosh she deserves a raise!!! -
Review 75 (2017-10-10 - Rating: 5)
I was having a bad day. Sat in traffic for two hours trying to get to my appointment. Needless to say I was 45 minutes late for my appointment. When I arrived they took me right in with no problems even though I knew they were completely booked. Brandy took the time to talk to me about what I wanted to do with my hair and showed me different color shading which would hide the gray that was becoming difficult to hide. Everyone was friendly and helped me to relax after the dreadful drive in. The color and cut is perfect. I feel like a new person and younger. Brandy was amazing and she has a client for life. I love love love my hair!!!! Thank you Brandy. Sondra Wescoat -
Review 76 (2022-08-25 - Rating: 5)
I had an AMAZING experience in the salon! Crystalyn did a fantastic job, we did a cut and a highlight. Crystalyn was super nice and friendly. The price was perfect and I loved my cut and color. Ill definitely be recommending her and ulta to my friends and family. -
Review 77 (2021-03-11 - Rating: 5)
My wife went down to get her hair touched up. George took great care of her. Her hair looks absolutely fantastic. I love it. Ladies, if you need your hair colored and cut? Please, ask for George. My wife says she would absolutely recommend him. -
Review 78 (2019-01-12 - Rating: 5)
So Nicholas (a newer stylist) messed my cut up originally on Tuesday, I returned on Wednesday and showed Mrs. Cassandra, she asked me to come back on Friday so she could teach/explain to Nicholas and I agreed and she also refunded my cut to a gift card (since my sister originally bought my cut) so in 6 months or so I can get a new one! I went in yesterday for the teaching and cut correction and I am totally in love with my hair again! Nicholas will more than likely be able to achieve the cut next time when I return. I want to thank Mrs. Cassandra so much she is absolutely amazing! She deserves 7 stars! -
Review 79 (2022-01-19 - Rating: 5)
My daughter had Chrystalyn do her hair and referred me to her also..she loved it! I walked in with longer bleached out blond hair. I showed Crystalyn a picture of an inverted brunette hairstyle....TOTALLY different than what I had. My hair turned out gorgeous!!! My kids say I look like a different person and I feel like one! Thank you so much, you are amazing!! -
Review 80 (2018-12-08 - Rating: 5)
Had a cut and color over several visits with Nick...OMG...love my hair again! He took his time fixing my box color mess, is super fun and a nice guy. I highly recommend him! While Im only in the area for work for another 3 months I will be back. -
Review 81 (2020-01-25 - Rating: 4)
Ulta Beauty, very nice Items. Love the try what you buy policy. However, hope people do not take it for granted, because, that would be wasteful. (Would give more stars but this store is usually in a disarray. No one seems to walk the floor and check stock, facing or? Open items, which makes me question loss prevention) -
Review 82 (2019-02-11 - Rating: 5)
Ulta is the best place ever. I love shopping here. Lots of employees if you do need something. I personally like being left to shop but Its also annoying to not find help if needed so I like that they have people through the store for assistance. I love that I can sample things because I have a hard time finding shades light enough sometimes. -
Review 83 (2018-08-28 - Rating: 5)
Love getting my hair done here! Brittney Neal is the best stylist I have ever had. She gives me the exact look I am wanting every time and she makes the whole experience fun! -
Review 84 (2016-03-28 - Rating: 5)
Every time Ive gone in they have been super helpful. Usually, I dont have questions, but when I do, theyre right there to help out and suggest new and cool things. Plus, they always have amazing ideas of their own to solve questions Ive had. Each worker is so unique even in their recommendations that Ive never left disappointed. Unless of course it was in myself.... For spending too much. Haha. -
Review 85 (2022-04-28 - Rating: 5)
Crystalyn at the Pensacola salon is the only one I trust to do my hair. My hair is hip length and I owe my hair health totally to her and her knowledge. Shes so sweet!! Cant wait to visit again! -
Review 86 (2021-02-09 - Rating: 5)
Went here with my wife. Lots of selection, stock was a little low. Plenty of staff that were all knowledgeable and eager to help.I dont want to sound shallow here but i feel that at a store focused on beauty products, your staff should look the part- they knocked that out of the park! Everyone was well dressed and looked very put together which instills more confidence to the customer that everyone youre working with knows what theyre doing. -
Review 87 (2018-07-13 - Rating: 5)
I went to Ulta twice this week and had two amazing experiences.! If you want some help in the skin care or makeup department, I recommend Terry. Need a little help with boosting your lovely locks? Hit up George! Both are extremely welcoming, personable, and knowledgeable. Thanks Ulta for getting it right by hiring these two! #byeSephora -
Review 88 (2024-07-08 - Rating: 5)
Britney was amazing we had an amazing ear piercing thank you -
Review 89 (2019-04-26 - Rating: 4)
Usually I order online because the line is always sooooo long to checkout and they only have one or two associates working the register. I had a great experience on my last visit for a blow dryer thanks to KiKi ! She was so helpful and knowledgeable about the products they had. She goes above and beyond in the customer service department :-) -
Review 90 (2017-07-28 - Rating: 5)
Staff is very friendly and helpful. If someone cant answer my question the employee will find someone who can. Line may sometimes be long but thats typical. Target is the same way. I am always greeted when I walk into the door. Salon is fabulous everyone always has a smile on their face. I love that I earn points which turn to cash on my ulta reward card. -
Review 91 (2021-04-18 - Rating: 5)
Nicolas is a Master of hair coloring and style!I couldnt be more pleased with his services and what a great personality! Im afraid that I wont be able to get an appointment with him again in the future if people find out how good he is! Amazing that he did better than my old hair stylist and color lady that moved away, and I was going to her for over 15 years! -
Review 92 (2017-12-19 - Rating: 5)
Ooooh I love my Ulta! I am in my 50s and the Sephora folks tend to ignore me and give all their attention to their younger clientele. At Ulta, I get plenty of advice when I need it, and they leave me alone when Im just in the mood to browse.The rewards programs is pretty generous. There are so many high-end brands and they have them where you can sample if youd like. Love, love, love that Urban Decay!The typical drugstore brands are here as well - and they have GREAT sales on them. The Jumbo Sales are the best and you can save plenty waiting for them.I cant speak to the salon services. But the Brow Bar service is perfect, every time. -
Review 93 (2018-08-28 - Rating: 5)
Ms. Brittney is the absolute best stylist! She listens to what you want and is fun to work with. We laugh a lot but she takes her work quite serious and always makes sure I’m satisfied before I leave. I highly recommend her!! -
Review 94 (2019-10-07 - Rating: 5)
Nick did an AMAZING job with my hair. I’ve always had a hard time getting what I asked for at other salons, but this time Nick hit the nail on the head. I have quite a lot of hair, and I asked him to trim off my split ends and damage, for layers, and to keep as much length as possible. My hair was unmanageable, I could hardly brush it without it just tangling more. My long layers are perfect, my hair feels bouncy, and I don’t even need to style it now. The entire staff was so friendly and talked to me. This was my first experience at an Ulta salon and I will be back! -
Review 95 (2018-05-20 - Rating: 5)
My 12 year old granddaughter got her eyebrows done here. Her brows looked amazing! She has come here ever since her first visit. We really recommend Shea. She is a miracle worker! -
Review 96 (2022-08-27 - Rating: 5)
Ashley was not only very helpful about my product questions but also incredibly NICE! Sometimes you only get informed or nice but she was both. Wonderful customer service. -
Review 97 (2016-04-30 - Rating: 5)
Absolutely loved how my brows turned out! Ashely did a wonderful job, was attentive to what I wanted the result to be, and made it happen! She was super friendly and sweet as well. Highly recommend! -
Review 98 (2018-02-13 - Rating: 4)
Great saloon but weird glitches. I had an appointment ahead of the official opening time so no one would come to the door. I left and soon received a call to remind me of the appointment. By that time I was almost back at my office. Obviously someone should have answered the door. The hold music is so terrible and way too loud even on the good speakers of an iPhone X. But its a good experience to be able to buy products and services in the same location. -
Review 99 (2018-10-18 - Rating: 4)
Recieved a coupon in the mail and found some items online. The local store had all the items and they were the same sale prices as online. Many genres of beauty supplies here but some things were not in same location, like nail polishes/supplies. Associate did go back and forth twice to check sale prices and then again to bring me a shopping bag; EXCELLENT SERVICE. Would be nice to have testers for temporary hair coloring sprays and chalks. After completing my purchase and leaving, I saw my points listing on receipt along with expiration date for some points. Being new to the points program, I called customer service. Joshua explained it to me and was extremely nice and professional. Now I know that I should remember to ask cashier about any redeemable points if they dont ask me. -
Review 100 (2021-08-03 - Rating: 5)
As someone who has never really worn makeup and is constantly trying to figure it out, I save a lot of money because of Ulta. Yes, the products are expensive. But if they dont hold up to their promises, I can get my money back. I dont mind spending $20-$50 per cosmetic if it works as I want it to. So thank God for Ultas return policy so I can spend that chunk of money where it counts 🙏🏼 -
Review 101 (2018-06-20 - Rating: 5)
I had such wonderful service there today🤗 They had this awesome buy 1, get 2nd setting spray 1/2 off but the item was not on the shelf. The gentleman went to the backroom to look for inventory & could not find it but found the store to door alternative so that I would still get the sale & not have to pay for shipping! The manager was involved making sure I felt taken care of, the young lady (wish I knew her name but she was super cute with blue hair☺) went to do a second double check in inventory and found 1 for me to have immediately!!🤗🤗🤗 She found a way in the system to order my other one to my house and discounted the other with the 50% off and took the 2nd tax amount off so I didnt pay double taxes in the process. They gave such outstanding service you dont ever experience in most stores, I truly appreciate it & will tell everyone how great they are to go the extra mile as a team💫❤ They definitely deserve commendation for caring about their customers and customer experience. -
Review 102 (2022-01-07 - Rating: 5)
Just left the salon after seeing Crystalyn and she did what she could to make my hair better after what another salon did to pretty much ruin my hair. She was very friendly and helpful, I’m definitely going back to her!! -
Review 103 (2022-11-09 - Rating: 5)
Ashley was very helful didnt rush me, answer all my questions and was polite and respectful. She knows the products very well. She definitely is in the right line of work -
Review 104 (2019-03-26 - Rating: 4)
I love shopping at Ulta when I visit Pensacola. I was looking for specific beauty products and found them, plus several new items to try. Help was offered but, thankfully, no one hovered over me while I browsed. -
Review 105 (2022-04-26 - Rating: 5)
Paid brandy to do my hair but she told me to meet her at her home cause she has better stuff there than what ulta has? I went by but she wasnt there. I called her and she answered and played like she didnt know me and then blocked me! So now im out 175 bucks and still have messy hair. I love ulta but this is insane, i will be telling my family and friends not to come here and use her. She seemed like a sweet honest lady, but apparently not. And it looks like im not the only person shes done this to. Her side buisness isnt it, she calls it lady deafs and claims she does hair, nails, makeup and eyebrows. Ulta please fix this. -
Review 106 (2021-12-11 - Rating: 5)
SHAY IS AMAZING!I have been seeing Shay over the last few months for eyebrow services and she is consistent and such a pleasure. She is the only person I trust to touch my eyebrows :) Thanks again ! -
Review 107 (2015-07-15 - Rating: 5)
I visited the Benifites Brow Bar last night and I was highly impressed. Nikki G did a fanatic job and she was cute to boot. I did plan on buying new the Brow Shaping kit she suggested but I didnt notice is was $30 until check out. Which really isnt a lot of money, I just wasnt prepared to spend that much last night. I am for sure going back to not only buy that product and more, but to see Nikki in the future. *eye brows are important you cant trust them with just anyone* -
Review 108 (2016-10-31 - Rating: 5)
Always get a good haircut, the vibe can go either way depending on the stylist you get and I will say they spend more time talking to each other than the client in the chair. The one time I got color there it did not go well at all but my haircuts are dependable and on point. -
Review 109 (2023-12-21 - Rating: 5)
I drive over an hour for Heather!! She gets my hair to the perfect shade of blonde that I love every time! -
Review 110 (2018-08-09 - Rating: 5)
Great service! Go to Shea. I am so happy with the way my eyebrows turned out. I got my eyebrows waxed and tinted. It was my first time and Shea made me feel comfortable. Highly recommend! -
Review 111 (2021-11-13 - Rating: 5)
Ugh. Ulta. I get lost and spend all my dollars! Love U so much. 🤣 You always have what I need and then some. I probably should sign up for whatever it is you ask me to sign up for every time I check out so I can maybe save some $$$. -
Review 112 (2019-08-03 - Rating: 5)
Very friendly and helpful staff. The pallet I specifically went for said it was in stock online but when I got to the store the shelf was empty. One of the employees went and restocked when I asked about the pallet. It was a newer pallet at the time and was sold out at most other locations. -
Review 113 (2023-07-15 - Rating: 5)
Brittney Neal is amazing!! She is fast yet efficient and leaves you looking stunning! Brittney is beautiful on the inside and out!! 🩷🩷 -
Review 114 (2020-01-25 - Rating: 5)
Fabulous service. SERIOUSLY😁Getting ready for a Mardi Gras ball and decided to have Shannon do my makeup. Couldnt be happier with the result!! The staff in the store are so very helpful and friendly! -
Review 115 (2019-08-15 - Rating: 5)
The only reason this is getting 5-stars is because of the lavender-haired lady who does brows. She is an angel. Sorry I cant remember her name, but I stink at that. (my memory is very impaired) She is a love. She helps you find what you need. She doesnt try to break your bank. This store has a great selection, too. -
Review 116 (2021-12-31 - Rating: 5)
Crystalyn is great. I had damaged, multi-colored hair and she corrected my color and gave me the cut I wanted. She is super sweet. -
Review 117 (2015-06-06 - Rating: 5)
I have been going there for now 2 years, and I get my hair done by Blake, she is awesome and shows me step by step how I should blow dry and style my hair each time. She is very awesome, and very friendly.Thank you Blake!!! -
Review 118 (2018-12-10 - Rating: 5)
If youre looking for hair, nail, or skin products, you cant go wrong. Excellent inventory from top brands. They have an esthetician, brow bar, and of course, a terrific salon! This isnt just for women either. They do carry mens products and the salon and esthetician also provide services for men. Kids too! I highly suggest you check them out! -
Review 119 (2024-11-01 - Rating: 5)
Love my hair!!! Butterfly cut! -
Review 120 (2019-05-03 - Rating: 4)
Would not take my chip and NO SLIDE OPTION!??? CRAZY! I love ulta, but that made me so angry. I had to leave my products there. So sad. I hope corporate fixes the problem soon! Its not preventing theft, its preventing sales. -
Review 121 (2019-11-24 - Rating: 5)
I got my hair cut by Adrianna and she is amazing! She cut and styled and INFORMED me about my curls and I couldnt be more grateful!! I will be returning! -
Review 122 (2020-01-31 - Rating: 5)
Great! Found everything I needed and had assistance finding some different products that may perform better in my hair. Also met a very friendly and knowledgable stylist! Thank you so much for the recommendations! -
Review 123 (2022-09-04 - Rating: 4)
Very crowded location, sometimes out of stock certain items. Staff is usually very friendly, but they’ve had some technical issues with their registers that can cause lines to be very long/slow. -
Review 124 (2020-09-25 - Rating: 5)
I went to get a simple brow wax ,however I had a great experience getting them tinted too.!😍fabulous job .The esthetician was fabulous.I cant remember her name however Ill never forget how fun she was.She had lavender hair n a great attitude!!! Ty ulta -
Review 125 (2019-06-22 - Rating: 5)
Tiffany is wonderful. Very relaxing scalp massage and an expert with curls! Probably the best hair cut Ive ever gotten 😊 -
Review 126 (2019-03-24 - Rating: 5)
Get all my cosmetic needs met and more. Sales and free gifts with purchase keeps me coming back. I go in for 1 item and leave with a bag full. Best service and so helpful. -
Review 127 (2021-06-13 - Rating: 5)
Ultas always great! Store had nice appeal upon first entrance and the staff was courteous with my curbside pickup. Thanks ladies! -
Review 128 (2023-03-01 - Rating: 5)
Brittany Neal does an awesome job on my hair. She is great!! Look her up at Ulta!! -
Review 129 (2024-01-27 - Rating: 4)
Love getting my hair done with Tara.. Been 2+ years going there -
Review 130 (2022-04-09 - Rating: 5)
Got my brows waxed and tinted by Maliya and she did absolutely amazing! Loved the experience so much, I didnt want it to stop. -
Review 131 (2018-09-14 - Rating: 5)
This was my first time in a store like this. If its a beauty product and you cant find it here, it doesnt exist. Im a minimal makeup user so it was kind of overwhelming for me. Its a very nice store. -
Review 132 (2018-12-22 - Rating: 5)
Mrs. Shea at the brow bar was absolutely amazing she knew exactly what needed to be done with my hardly any eyebrows! Now I have beautiful full natural looking brows. -
Review 133 (2024-06-11 - Rating: 5)
Great cut-- stylist always listens to preferences! -
Review 134 (2018-08-28 - Rating: 5)
Brittney does an amazing job! She is the best stylist and makes me look fabulous every time! I love her !! -
Review 135 (2022-12-07 - Rating: 5)
Omg!! Imogen did an amazing job and gave me a new found confidence!!! She is amazing! -
Review 136 (2023-05-13 - Rating: 5)
Zarina did my hair today and it was a 10/10 ! My hair was a hot mess when I walked in and I walked out with a beautiful blonde!! -
Review 137 (2023-12-19 - Rating: 5)
Very helpful service-showed me several good products and price ranges for skin care -
Review 138 (2022-05-28 - Rating: 5)
Crystalynn does a fabulous clipper cut. Shes fun & inventive and I love my matching rainbows. -
Review 139 (2023-07-25 - Rating: 5)
The help we got from store clerk was amazing. A LOT better experience than I expected. -
Review 140 (2019-05-30 - Rating: 4)
The workers werent much help, luckily I ran into an old co worker who now works here and she helped me find everything I needed. Really wish they had a mac counter and well. -
Review 141 (2024-08-23 - Rating: 5)
Crystalyn Daly is awesome -
Review 142 (2024-01-30 - Rating: 5)
Angela did a great job on my hair cut 💇♀️ she listens to you very important when getting your hair done -
Review 143 (2023-12-13 - Rating: 5)
Order was ready for me to pick up even during black Fridays craziness!