Balanced Soul Wellness

Located in Jacksonville, Florida

Address: 1510 Hendricks Ave, Jacksonville, FL 32207, United States

Phone: +1 904-586-2024

Rating: 4.9

Services

Identifies as women-owned
Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilets
LGBTQ+ friendly
Appointment required
Appointments recommended
Credit cards
Debit cards
NFC mobile payments
Credit cards

Photos

Latest Beauty Salons Miami

Comments

Review 1 (2025-01-14 - Rating: 5)
I called for a last minute facial for myself and a friend and they happened to have two openings that day that worked for our schedules! We both had Emma and are considering joining the membership because the facial was so good! The price can’t be beat. And the ambiance!? They did a great job. Nailed it. There’s a serenity room where you can sit in a full body massage chair while you wait! And since our facials were back to back we each had an hour to wait and relax. It was so lovely.

Review 2 (2025-01-08 - Rating: 5)
The end of 2024, was a great year. I attended LGI HOMES Realtor event and walked away winning a spa day. I got the combo services that included a pedi, massage and facial. It was the best self care day I had in months. I loved everything about Balanced Soul. The moment you walk in, such a beautiful place. I received great services from all of the techs, however my facial with EMMA was PHENOMENAL! She capped off my day. I never had a facial that included upper body massage. I really enjoyed her service and will be back in two months.

Review 3 (2024-08-18 - Rating: 5)
Amazing!! 100/10, the women who work here are courteous, timely, attentive + thoughtful!Booked over the phone for a next day grouped appt for 3 people and they were able to take us all, so accommodating. (Gave about 20 hours notice of booking)Booked two 60 min deep tissue massages for $124 each with Djenaba which is such a reasonable price for deep tissue. As well as a 50 min facial with neck + chest add on with Selah for $124 as well! All of our services were relaxing + satisfying. My skin looks incredible + selah was so knowledgeable and was able to switch my service for the same price as my last to something safer for my skin!They have a beautiful waiting room with big expensive massage chairs with lemon water + a sink + aromatherapy to relax while you wait. They also offered complimentary champagne + wine while I waited 💞 will definitely be back!Clean, vibey + very zen 🪷

Review 4 (2024-12-15 - Rating: 5)
I’ve been to Balance Soul Wellness several times now, and each experience has been amazing. The atmosphere is always welcoming, and the staff is professional and attentive. I’ve had massages with various massage therapists, but Steve was by far the best! His technique was incredibly effective, and I left feeling completely relaxed and rejuvenated. I highly recommend Steve if you’re looking for an exceptional massage. Overall, I’d give Balance Soul Wellness a 10/10 for their consistent quality and top-notch service. I’ll definitely be back!

Review 5 (2025-01-16 - Rating: 5)
My daughter got me a deluxe spa day gift card and it was amazing. I love how quiet and relaxing it was. I told my daughter Momma is gonna be going back often and getting more quiet pampering. Thank you so much to all those who provided services to me today.

Review 6 (2025-01-10 - Rating: 5)
If I could give Emma 10 stars, I would!! The space is lovely, calming and relaxing. And the facial was *chefs kiss*! My skin was glowing and felt so soft and smooth for weeks! Highly recommend this space and seeing Emma for all your face needs! Your skin will thank you!

Review 7 (2024-12-28 - Rating: 5)
The spa is immaculately kept and everyone was so nice and accommodating. I did the signature facial with Wendy and she was amazing! Tells you step by step what she’s doing and makes sure you’re comfortable the entire time. My face looked brighter and more evenly toned when she finished. I will definitely be back - highly recommend!!

Review 8 (2024-12-28 - Rating: 5)
Today I had a facial with Emma D and it was absolutely amazing. I was relaxed the entire time and Emma was so knowledgeable and able to recommend different things to cater to my skin. It didn’t feel rushed and was truly the perfect “treat my self” experience. I will be back to see her.

Review 9 (2024-04-25 - Rating: 5)
Balanced Soul Wellness is a fantastic Spa with services for everyone. As soon as you walk in you are transported to a tropical oasis. The aesthetics of the spa shout relaxation and pampering. The serenity room is the perfect place to decompress in a massage chair with a complimentary drink before or after your services. Wendy is a facial goddess! She is knowledgeable, friendly, and magic with her hands. My face was glowing and felt light as a feather when she was finished with my facial. Angel gave a great massage! She listened to my concerns and executed well. Will definitely be back for more Wellness services.

Review 10 (2024-04-28 - Rating: 5)
Wow! 5star service from booking on line to our spa day birthday celebration! A huge thank you to Kellie and her staff for an amazing day! Not only is this the most gorgeous spa ever but the experiences with the incredible staff and all the services offered is top tier! Everything was perfect! The serenity room is a must do..the attention to detail goes beyond what you kind imagine. There was an even a sweet gift for the birthday girl!!! I really can’t say enough good things about the spa and staff!! You will feelLike a VIP the moment you walk through the doors!

Review 11 (2024-12-03 - Rating: 5)
Had my illuminating facial before my wedding with Emma D! She did a FABULOUS JOB! She is so thorough & precise! The spa was beautiful & the products were great! I’ll be back after the honeymoon!

Review 12 (2024-10-24 - Rating: 5)
Balanced Soul Wellness is beautiful! The staff is very warm and welcoming and the atmosphere is relaxing, clean, and cozy. I had a massage with Adriana and she is wonderful! They have a designated parking area behind the building which is very convenient as well. I look forward to my next visit!

Review 13 (2023-01-17 - Rating: 5)
I had the most wonderful experience at BSW! Benny made my first massage ever an incredible experience. He was kind, thorough, made sure I relaxed when I wasnt, and most importantly made me feel comfortable and completely at ease. I felt like a brand new person afterwards!Wendy gave an excellent facial! She talked me through each of the products she used, explained each step as she went, explained my specific skincare needs to me and made the experience relaxing, lighthearted and funStacy did my spa mani Pedi and was so fun to talk to and let me do my thing while she got my toes and fingers looking pretty! She also gave me some tips about Pedi care that I dont normally get when I go to other places for a mani/PediThe atmosphere was relaxing and trendy looking and I left feeling like ten million bucks. My body hasnt felt this good in a long time. I cant wait to come back and highly recommend you try this place out! You wont regret it.

Review 14 (2024-08-03 - Rating: 5)
Customer service on point here!Booked my first massage here today with Travis. It was PHENOMENAL! I will definitely return and am currently trying to fit a once a month visit into my budget! 😄Not only was Travis an amazing massage therapist, and the hostess very friendly but the atmosphere is super relaxing and the decor beyond soothing. Even the products they sell smell heavenly. Great job guys!

Review 15 (2024-11-19 - Rating: 5)
Visiting from out of town my sweet God-daughter booked three massages; one for herself, her mother and me. Two women and one male therapist were available and I choose the male which was Steve and THANK GOD I did!!! I honestly didnt know what to expect. Before the massage he asked plenty of questions to know which areas he wanted to focus on as well as gave me a quick back-story about himself, he was very professional. Literally three minutes in and my body was thanking Steve. My body was pushed on, pulled on, stretched and twisted in every good way. I had never had a massasge like the one Steve was giving me. By the time Steve ended our session my body felt incredible and loved on. I left feeling like a feather floating in air. Im back home now and still talking about the FANTASTIC massage I received from Steve. If you are visiting or live in the area I strongly suggest booking with Steve, he WILL NOT DISAPOINT YOU!Thank you Steve,Jennifer

Review 16 (2024-12-19 - Rating: 5)
The atmosphere and staff are wonderful. I had massage services from two different providers and was more than satisfied with both. I will definitely return in the future.

Review 17 (2024-09-16 - Rating: 5)
This place is amazing!! It is absolutely beautiful inside, with a lot of attention to detail and a very relaxing environment. My massage with Wayne was exactly what I needed, as he really listened to my concerns and addressed my areas of pain thoroughly. I cant wait to come back here for massages and other services!

Review 18 (2024-09-07 - Rating: 5)
I visiting this medspa for the first time and really enjoyed the experience. I had a great facial by Salah and the staff were all friendly and professional. The ambiance is very nice with contemporary decor. Everything was neat and organized and it smelled great inside!As someone with sensitive skin, the products used was perfect - nothing too harsh or heavy.I will be back!

Review 19 (2024-05-05 - Rating: 5)
This was my first ever massage and facial and I they both were AMAZING!!! Left feeling spoiled, relaxed, and new. Tracy and Travis have gotten a new customer!!! Thank you to the whole staff for making me feel cared for and welcomed.

Review 20 (2024-09-12 - Rating: 5)
This was my first time at Balanced Soul Wellness and it won’t be the last. I had a wonderful massage with Angel and then a mani-pedi with Holly. Both of these two ladies were wonderful at what they do and so sweet. I’m so happy to have found this place! From the atmosphere to the providers, everything was perfection. Thank you BSW for a perfect day!

Review 21 (2023-09-03 - Rating: 5)
As someone that is 33 weeks pregnant, I’ve been very cautious about massages. But Lisa absolutely put my mind at ease. She was so knowledgeable of the prenatal massage process, that I felt comfortable from start to finish. The ambiance of this place is also stunning. It was magic.

Review 22 (2024-11-12 - Rating: 5)
Wendy is the BEST! Cant wait to come back and see her again. She did a great facial and is so sweet. Thank you!

Review 23 (2024-05-04 - Rating: 5)
Adriana was absolutely outstanding! By far the best deep tissue massage I have ever had. Not only was her technique and professionalism top notch, the entire atmosphere was welcoming and relaxing. The serenity room was a perfect place to start the relaxing adventure while filling out the paperwork and receiving morning mimosas. HIGHLY RECOMMEND

Review 24 (2025-01-21 - Rating: 5)
Outstanding experience. Emma was thoughtful, kind and gentle. She was able to answer all my questions and more! Definitely coming back.

Review 25 (2024-09-18 - Rating: 5)
I’ve never had a spa day but listen here!!! This place was O-MAZING!!! The massage w/D’janaba (I know I butchered her name) was TOP TIER , my facial w/Bryanna was excellent and the pedicure w/Wendy, magnificent ( no pressure for gel polish 🤣)!!! Service was bar none!!! Staff was pleasant and professional! I’ll definitely be back hopefully once a month!!! Look at Jax doin something good for me!! 😃

Review 26 (2024-10-29 - Rating: 5)
Steve is the guy to go for. I had the best massage I could ever ask for. I asked for a deep massage, and he did it perfectly without hurting me. Thank you, Steve.

Review 27 (2024-10-05 - Rating: 5)
The spa was beautiful and relaxing. The massage was perfect amount of pressure and Djenaba was very calm with a great demeanor. 10/10 recommend!

Review 28 (2024-08-23 - Rating: 5)
First visit to Balanced Soul Wellness for a deep tissue massage. My attendant was Marena, and she did a fantastic job. I could tell right away Marena was extremely knowledgeable!

Review 29 (2024-11-01 - Rating: 5)
Wow! What a great find. This is the most relaxing atmosphere and super hospitable staff. Thank you to Jessi for an amazing massage ;so good I fell asleep for a bit. Thank you thank you! Be back in a few weeks!

Review 30 (2023-05-15 - Rating: 5)
Wendy is so sweet and knowledgeable! Her facials always leave my skin glowing and feeling fabulous. I especially love that they offer a monthly package, which is very affordable and gives you extra perks!

Review 31 (2025-01-02 - Rating: 5)
Nice and welcoming place. Wendy is very good and helpful! Great facial.

Review 32 (2024-05-10 - Rating: 5)
I got a pedicure from Flower today and it was the best pedicure I have ever received and I have gotten many over the years. I generally tense up during a pedicure because my toes are so sensitive, but from beginning to end I was completely relaxed and thoroughly enjoyed my experience. Her foot massages are wonderful. I will definitely be back!

Review 33 (2024-12-12 - Rating: 5)
Wendy is a phenomenal esthetician. She is careful, courteous, and kind. The best in the business!

Review 34 (2024-03-21 - Rating: 5)
Today was the second time receiving services at Balanced Soul Wellness and it was just as good as the first time! I got the deep tissue massage with Adriana and it was absolutely amazing! Just the right balance of pressure and relaxation. It was exactly what I needed! Wendy took great care of my face with the signature facial as well! She tells you everything she is using and explains every step along the way. The spa is clean, quiet and so peaceful. Everyone is friendly and welcoming. This is my home for self-care!

Review 35 (2025-01-15 - Rating: 5)
Exactly what I needed! One of the best massages I’ve had!! The staff is friendly and professional, plus a great atmosphere and top notch service! I’m definitely going back for another massage!! Thank you!!

Review 36 (2024-04-13 - Rating: 5)
First time at this place: got an illuminating facial treatment by Tracy. Very easy to talk to and did a wonderful job - my face was well hydrated and looked brighter than it was. Moreover, great ambience as there is a nice scent/fragrance and a serenity room where you sit, relax and enjoy a nice drink whether that is lemon-infused water, champagne etc. :)Just came here a second time and got the ageless facial treatment. Plan to come back next month to try out the hydrofacial. Thanks again Tracy!

Review 37 (2023-02-07 - Rating: 4)
Had a birthday celebration with a spa day for 5 friends. Treatments were excellent but they put two together in a room which is uncomfortable. Slso $50/person lunch was ridiculous! $50 total would be more appropriate for sandwiches, cheese/crackers, fruit/vegetables. We brought in the dessert.

Review 38 (2024-03-07 - Rating: 5)
I had a facial and waxing service done by Wendy and she is absolutely fantastic! Not only did she take her time and explain each process and product but made recommendations that were on point. It was so relaxing. I highly recommend Balanced Soul Wellness and Wendy!

Review 39 (2024-08-06 - Rating: 5)
This was my 3rd treatment with Wendy and she has consistently been the consummate professional. I appreciate her product knowledge and she always patiently answers my questions! Thank you!

Review 40 (2025-01-18 - Rating: 5)
So relaxing! The people were so welcoming and personable. Highly recommend!

Review 41 (2024-08-31 - Rating: 5)
Awesome. Great massage! I left so relaxed, I had never experienced that type of massage before. Highly recommend.

Review 42 (2024-06-26 - Rating: 5)
One of the best massage sessions Ive ever experienced. The atmosphere was clean, relaxing and very soothing. Ill definitely be returning for another session.

Review 43 (2024-03-20 - Rating: 5)
Great experience at Balanced Soul Wellness. Adriana was phenomenal. Undoubtedly one of the best massages I’ve had. Wendy also gave a wonderful relaxing facial. My skin feels wonderful.

Review 44 (2024-03-11 - Rating: 5)
So, Im not usually the spa-going type, but I decided to check out Balanced Soul Wellness, and Im glad to say that I am pleasantly surprised! My chronic back pain vanished after one massage; I swear, it was like magic. Its quite something to walk out feeling immeasurably better than when you walked in, and that was precisely my experience. The ambiance of Balanced Soul Wellness strikes a perfect balance between relaxation and a modern aesthetic, which I found both inviting and soothing. The staff at the spa are wonderfully kind and exude a genuine warmth, adding to the overall positive atmosphere. After an amazing massage, Im enjoying a moment of peace in their serenity room, taking in the beautiful surroundings. The design and decor of the place play a big part in its tranquil vibe, making it a real retreat for anyone looking to escape the hustle and bustle of daily life.If youre looking for a new spa with everything you want, stop looking—youve found it!

Review 45 (2024-08-23 - Rating: 5)
This place is so amazing. The staff is so warm and kind. They are the chick-fil-a of spa’s because of the way they treat their customers.

Review 46 (2024-03-19 - Rating: 4)
Wendy is amazing! And the new location is beautiful.Since they have moved, though, they have some wrinkles to iron out, specifically surrounding the pedicure experience. They took me back to a room that is not yet equipped for the service. The overall workflow for doing the pedicure is disjointed and needs rethinking. I was sat in an uncomfortable chair next to furniture storage in a room with harsh lighting. I much preferred the ambiance at the old location. I will visit again in a couple months to give them time to work through some small issues. The pedicure itself was great and the staff is always so pleasant!

Review 47 (2024-05-04 - Rating: 5)
Maria was wonderful! Great communication, the massage was perfect, and the atmosphere at Balance Soul Wellness was soothing and calm. Highly recommend! I will be back for sure!

Review 48 (2024-02-18 - Rating: 5)
Debbie was fabulous!!! She was so sweet and knew exactly what my skin needed! After my appointment with Debbie, my skin was absolutely glowing and feeling so soft and smooth! 10/10 recommend!!

Review 49 (2023-06-13 - Rating: 5)
Ive gotten the Swedish full body massages a couple times. I really enjoy coming here for services! The location is great, the staff are kind, and most importantly I feel really good after my massages. Most recently, I had my husband join me for his first massage. He works a physically demanding job, and he was happy with how his back felt afterward. Youll be treated well here!

Review 50 (2024-05-02 - Rating: 5)
Wendy is always very kind and professional. She always makes sure I am comfortable and she gives an excellent treatment. Hands down the best esthetician in Jacksonville!

Review 51 (2024-05-18 - Rating: 5)
My first facial with Debra was amazing I’ll be back, will refer family and friends. The atmosphere is awesome CUDSO to the owners and entire staff was very welcome!

Review 52 (2023-11-03 - Rating: 5)
My husband and I love Balanced Soul Wellness!! After every massage weve left feeling happy and relaxed. The space is very welcoming and the staff are super friendly. I highly recommend this little oasis in San Marco.

Review 53 (2023-10-05 - Rating: 5)
Wow! I’ve been shopping for a spa home for a while. My search is over since discovering BSW! The vibe felt right from the first time I walked in to check out location, and it has exceeded my expectations both for the ambience and the friendliness and professionalism of staff. Everyone is kind and makes me feel welcome and comfortable. They take time to explain services and offer suggestions without pressure. Lilly’s facials are a MUST!

Review 54 (2022-09-02 - Rating: 5)
Absolutely wonderful experience! The staff are so nice, the massage was incredible, the ambiance was spectacular. I will absolutely be coming again!

Review 55 (2023-03-22 - Rating: 5)
Came in for the first time & I Felt like a Queen for my spa day. They were so kind & generous the whole time I was there. Getting my massage by Benny was absolutely perfection, followed by my facial & Pedicure by Wendy was divine! Will definitely be back.

Review 56 (2024-04-26 - Rating: 5)
Always an excellent experience. Peaceful, Personable and Professional! Great Staff, Love Kellie! Always a pleasure to see Kellie! She is personable and professional and just an overall pleasant person to see whether or not shes providing services for me on that visit. Her Wellness salon is amazing, beautiful and truly peaceful! 💖

Review 57 (2024-03-01 - Rating: 5)
I had a wonderful experience here..Gandea worked that massage ,very patient and extremely pleasant…. Debbie does the facial and found I was having a difficult time relaxing and went the extra extra mile to make me comfortable… However, I wasn’t able to complete the facial services and she provided me an alternative… Thank you Debbie for making my experience beautiful…..

Review 58 (2023-09-07 - Rating: 5)
I highly recommend this spa and especially Wendy who gave me my facial today. She is incredible! It was a long appointment because of the services I had booked, yet Wendy took her time and did a beautiful job. I will definitely be going back.

Review 59 (2022-07-02 - Rating: 5)
Balanced Soul Wellness has a great atmosphere. You feel relaxed as soon as you walk in. I’ve only been in for massages. Victoria is amazing! Every time I’ve gotten a massage from her, I have had major improvements in my chronic pain areas. She takes her time, is communicative, and is invested in the well-being of her clients. I also have to give a shout out to Kenya- she has been at the front desk the last couple of times I’ve been in and she is so sweet- she even walked me to my car with an umbrella when the sky fell out after my massage last night! There seems to be a great team here and I wouldn’t hesitate to try other services in the future. The location is super convenient too.

Review 60 (2022-12-31 - Rating: 5)
This was my first massage and I couldn’t have asked for a better experience. My expectations were exceeded at every point of the visit. Victoria was a consummate professional. She was kind, educated, and a master of her craft. I would 10/10 recommend!

Review 61 (2024-05-09 - Rating: 5)
Quality service, nicely appointed facilities, in a great location! We purchased the couples massage and received service from Adrienne and Angel! Both are true professionals. I look forward to returning!

Review 62 (2023-02-11 - Rating: 5)
I had Victoria for an 80 minute massage and Lily for a 50 minute facial, both were amazing. First, the building had a very calm and beautiful ambiance and decoration; everyone there were very nice and friendly. Victoria was considerate and understanding. She had good pressure, was ok with working in silence but also made good conversation. Lily was great, gentle hands and light pressure, when she extracted my blackheads it didnt feel like she was impaling me lmao. Overall I would definitely recommend the experience and these girls!

Review 63 (2022-08-19 - Rating: 5)
This place is everything you hoped for. The ambiance is inviting and relaxing. I would highly recommend Victoria for an 80 minute deep tissue massage. She is an expert masseuse. She listened to my needs and catered my massage based on what I told her. She is warm and inviting and I immediately trusted her to take excellent care of me. If you are considering getting a massage at balanced soul wellness, pick Victoria. You won’t be disappointed.

Review 64 (2022-12-18 - Rating: 5)
Excellent massage by Benny, thank you! He was very thorough, explained different options for service, listened to what my needs were, and delivered. The front desk staff was super friendly and kind, and entertained all my questions as I reviewed the list of services offered. The ambiance is relaxing, the decor, both in the waiting area as well as in the massage room set the tone for peace, relaxation, and wellness. Afterwards it was a treat to spend a few minutes listening to birds in the relaxation room before leaving. It was my first time here and I will definitely be back.

Review 65 (2024-05-09 - Rating: 5)
Kellie was amazing to work with - she explained my treatment well and was very personable. The spa is ABSOLUTELY BEAUTIFUL!!!! I will certainly be back very soon!

Review 66 (2024-05-28 - Rating: 5)
Wendy is incredible- makes you feel so comfortable and is very professional. I highly recommend Wendy and Balanced Soul Wellness for your spa needs.

Review 67 (2023-01-27 - Rating: 5)
Victoria was professional, kind and completely attuned to pain relieving techniques!! She helped my lower back pain go away almost entirely and so quickly.SO AMAZING!!! I’ll definitely be back to have her continued help.Wendy gave a wonderful facial!! Listened to my concerns and explained items she found while performing the facial! Great advice to keep my skin looking fresh and bright!!Lily was helpful and kind during my spray tan as well!! She’s explained what I needed to know about the spray tan. It’sa beautiful natural beachy bronze color and EVEN!!Great team here!!!

Review 68 (2022-12-15 - Rating: 5)
Victoria is the best massage therapist I have ever had! She is incredibly skilled and compassionate, and makes sure to solicit feedback while creating a relaxing environment and overall wonderful experience. 100% recommend her and Balanced Soul Wellness!

Review 69 (2022-04-27 - Rating: 5)
What a hidden gem in Jax! I booked a massage and facial for my birthday and enjoyed it so much. Benni literally gave me the best massage that I have ever had and I have had massages all over the country. i am going to book right now. Wendy gave me a great facial as well. She didnt cut any corners. The overall spa treatment was relaxing and the host were very attentive. This is my new fave place.

Review 70 (2023-06-30 - Rating: 4)
My first visit here was a gift booking for the 80 minute deep tissue massage. Genevieve was my therapist and she very pleasant and answered all of my questions. I have a shoulder injury and she was very gentle with the area. I would recommend this place. The only area that I would recommend changes to, would be cleaning the waiting area rug, turning down the scents at the check-in/out area, and cleaning the overhead vent in the bathroom. Not that any of these things were horrible or bothered me. I was previously a maid and I tend to notice every thing.

Review 71 (2023-01-12 - Rating: 5)
Love to support this local business. Well-run and welcoming all round. Massage therapist Benny Ball is excellent and also offers tips and techniques for maintaining that level of relaxation between sessions too. Wendy Elder provides excellent facials and skincare advice. Highly recommended.

Review 72 (2023-12-20 - Rating: 5)
I loved every minute of my facial! Balanced Soul Wellness is beautiful and Wendy did an amazing job! Run, make your appointment today!

Review 73 (2022-10-21 - Rating: 5)
I never write reviews, but the ladies at BSW in San Marco were awesome! My facial with Wendy was great; she was witty and gave an awesome facial. Victoria was the massage therapist that took care of me. And after explaining some of my concerns to her, she was super understanding and extremely considerate throughout the massage. She made sure of my comfort level, asked about the kind of pressure she used in certain areas, and created a very relaxing and healing environment. I highly recommend her!! Thank you BSW!

Review 74 (2022-05-03 - Rating: 5)
I absolutely 💯 love this salon!!The atmosphere is awesome, the staff is friendly and helpful.Benny my Massage Therapist, was very helpful, courteous and respectful. He is meticulous and has a keen sense of discernment.Brenda my Nail Technician is professional, gregarious and caring.

Review 75 (2022-12-29 - Rating: 5)
My sister and I came for a couples massage and Benny was amazing and very attentive. Victoria listened to our needs and made sure we were comfortable. Perfect amount of pressure. The ambiance was incredibly relaxing. Will come again.

Review 76 (2022-12-16 - Rating: 5)
Such a gorgeous and relaxing spot! I had an amazing massage with Benny, he talked through my specific needs and concerns with me and gave me a customized massage to address my biggest problem areas. He also suggested some post-treatment stretches and techniques that I can do at home to maximize the benefits of the massage. I will definitely be coming back! Also, don’t skip the after-treatment massage chairs if you have time, they are out of this world!

Review 77 (2022-12-01 - Rating: 5)
I was interested in xeomin injections but as someone who has never done anything like that I had tons of questions, I mean an annoyingly amount of questions! The staff at balanced soul wellness took the time to answer every question I had and did it with a smile all the while helping me get to a point where I was comfortable, confident, and educated enough go through with the injections.During the injection process and even leading up to it, Laura the injector was extremely helpful at putting my nerves at ease (I have always been scared of needles). Laura took the time to explain where the injections are going, why, and what will happen after. Not my greatest moment but I nearly passed out from nerves after the first few shots. Laura was extremely aware to what was happening and gave me a snack, water, and some time to collect myself. After I felt better the artist Laura went back to work knocking out my well earned wrinkles.I know I may not be an expert on all this but I can assure you as somebody that was new to all of this the level of care, time and effort they put into helping me understand and come to a comfortable decision will be unmatched by any other company.Now for the results simply stated: Better than I expected by a long shot!! prior to coming in did a fair amount of research and looked at 100s of before and after photos. Personally I feel like google was discouraging because the results from the treatment did so much more for me than I could of imagined based on the examples google was giving me.10 out of 10!!I will recommend Balanced Soul wellness to anybody and everybody, seasoned med spa vets or beginners like me. this is a place you want to check out first because I promise you wont have a need to go anywhere else.

Review 78 (2022-03-24 - Rating: 5)
The atmosphere of the building is wonderful. The Owner of the Business, introduced herself and was very pleasant and I appalled her for having such a beautiful location.I was serviced by Benny Ball, who was very knowledgeable and professional. My Massage was wonderful and I have scheduled another appointment.The atmosphere is Superb!Thank you Rhonda

Review 79 (2022-10-13 - Rating: 5)
Celebrated our 15th wedding anniversary with massages and a facial for me. Victoria was phenomenal during the massage and made sure we were completely comfortable and relaxed. We were basically puddles by the end, we were so relaxed. Wendy did my facial and my face has never felt better! I feel so hydrated and glowy. Highly recommend them both! We will definitely be back!

Review 80 (2023-06-14 - Rating: 5)
I am convinced that Genevieve is an angel. She gave me the most relaxing and thorough massage. She also loves what she does which makes the experience that much more enjoyable. The spa is beautiful, peaceful, and quaint. I will definitely be back!

Review 81 (2023-09-30 - Rating: 5)
My husband and I both had hydrofacials and I had dermaplaning. Both were a first and were amazing!! Wendy did my facial and Lilly did my husband’s and they both did a fantastic job. Will definitely be back!

Review 82 (2022-02-15 - Rating: 5)
This is one of San Marcos hidden gems tucked back next to the good dough. The staff is amazing. My daughter and I had a wonderful spa day to celebrate her birthday! I love the dark, quiet, and peaceful atmosphere. It is unlike the salons I visited in South Florida that were bright and a little more clinical in their approach. This wonder oasis gives off a more natural vibe. Both my daughters and my massage therapists were professional and amazing. I totally recommend Balance Soul Wellness. I will be back.

Review 83 (2024-04-17 - Rating: 5)
Wendy is incredible- very talented facialust and I can’t recommend her enough! My skin is glowing after only 60 minutes with her!!!

Review 84 (2022-06-15 - Rating: 5)
First time getting a professional couples massage and my therapist Benny did not disappoint. He communicated throughout the session to make sure I was comfortable the entire time. He was also kind enough to provide follow up suggestions for maintaining my wellness. If you find yourself in the area I highly recommend you check them out.

Review 85 (2024-08-05 - Rating: 5)
My face feels and looks amazing thanks to a Hydrofacial / Dermaplaning and the amazing work by Wendy

Review 86 (2021-07-05 - Rating: 5)
I took my sister here for her birthday and it was the perfect gift! Kelly made us feel welcomed and pampered from the moment we arrived. We both LOVED our 80 min massages by Benny! Wendy truly did cater each of our facial needs to us w expertise and professionalism. We would both highly recommend taking your next spa treatment here.

Review 87 (2024-10-26 - Rating: 5)
Steve gave me a fantastic massage..you facial was great

Review 88 (2022-08-04 - Rating: 5)
Oh my gosh, where to even begin...First of all, the online booking process was very user friendly, and there were a variety of times that were offered. When I got there, there were spacious parking spots directly in front that were reserved, which was nice having the location in San Marco. The decor felt absolutely magical! I felt like I was in an enchanted rainforest. I was immediately greeted and given water while I filled out my form. The staff are extremely friendly, even those who I didnt have appointment with smiled and greeted me in passing. I experienced my massage with Benny, who is all together caring, skilled, and personable. I came in and exhausted teacher in the midst of pre-planning for the school year and I came out feeling like a completely different person. While Im financially unable to commit to a membership, I will most definitely be back!

Review 89 (2022-08-05 - Rating: 5)
Best spa I’ve been to in Jax! The place is clean and aesthetically pleasing. I had a massage with Benny who had the perfect touch and even some good conversation. I finished with a pedicure by Wendy who was so pleasant and professional and did a great job. Will definitely be back.

Review 90 (2025-01-01 - Rating: 5)
Wendy’s attention to detail is always immaculate. She always does an amazing job with my Hydrafacials and dermaplaning!

Review 91 (2022-07-21 - Rating: 5)
Benny was absolutely amazing! It was so wonderful to relax and enjoy my time. He was thoughtful and very thorough with his massage. He constantly checked on me and made sure I was comfortable and didn’t pressure any other services. I will definitely be back!

Review 92 (2022-07-23 - Rating: 5)
My best friend and I went today to celebrate my 40th birthday and got a facial with Wendy and a deep tissue massage with Kenny! Both were amazing!!! My face feels clean and refreshed and Kenny was able to work the knots out of my neck and shoulders, which is exactly what I asked of him!! The spa was so cute and peaceful! We were also warmly greeted and taken well care of as soon as we walked in!! It was a perfect day, thanks to them!!! Will definitely return!!

Review 93 (2019-09-11 - Rating: 5)
The ladies at this spa are awesome! From the moment you walk in the door, you are met with a friendly face from one of their staff. I was looking for a place that did lash extensions and it’s hard to find someone who really knows what they are doing. Emily did my lashes and she has a client for life with me. I’ve never gotten so many compliments on my lashes, and they look incredibly natural, she has a real talent for lashes.The list of services they offer doesn’t stop at lashes and I also have been getting facials and chemical peels here as well. My esthetician’s name was Melissa and she was great! I had never had one before, so I was a little nervous. Melissa was so knowledgeable and took the time to sit with me and talk me through the different kinds of peels and what series would be best for me personally. I have had 3 so far, 3 to go, and I’m loving the results I’m seeing so far!Balanced Wellness gives you a high end spa feeling, while still maintaining very reasonable prices for all of their services. They are always offering some sort of special, or package and you can tell they genuinely love to do what they do!

Review 94 (2022-12-21 - Rating: 5)
Me and my partner had an amazing experience with the couple’s massage. We both got great masseuses, Benny and Stacy. We definitely think it was well worth it and they were both amazing! We will be coming back soon!

Review 95 (2020-07-09 - Rating: 5)
The customer service was excellent and professional. The establishment is welcoming and very clean. My service was clearly explained to me and you can tell the staff care about their clients. I will be returning in the future! I cannot say enough about Ashley and how well she treated me prior to my procedure! Very sweet and was able to calm my nerves. Her ability to explain everything and provide her professional input was very helpful. I would highly recommend Balanced Soul Wellness!

Review 96 (2023-02-05 - Rating: 5)
A friend of mine recommended I see Bryanna for lash extensions. I am very pleased with my lashes and my whole experience at Balanced Soul Wellness. Bryanna did a fantastic job on my lashes and I love the atmosphere there - its very chill and relaxing. I will return and i highly recommend.

Review 97 (2022-10-02 - Rating: 5)
Although we had problems with scheduling they took responsibility, and worked out an appointment for a couples massage for us. My boyfriend had a Victoria and I had a Benny which were wonderful and we both left felling relaxed and refreshed. We will definitely be back.

Review 98 (2022-12-17 - Rating: 5)
The hype is real! They pull out all the stops! My skin looks so incredible thanks to Bryanna and Stacy gave me such a great massage that worked out all of my stress. Plus the serenity room is gorgeous with these insane massage chairs. I will be back again and again

Review 99 (2021-04-27 - Rating: 5)
Went in for a lash lift and had a wonderful experience with Emily! She was very knowledgeable and friendly. One of the many things that impressed me was that Emily took the time to ask how much curl I was looking for and how dramatic I would like my results... for a lift! Not extensions! Amazing!The actual service was very gentle (no tugging trying to get the pads or rods off!!) which was better than any other lash lift I’ve had. The final result is exactly what I had in mind!I also went back for B-12 supplementation. They are awesome! They worked me in on short notice and I was done in less than 10 minutes. They are super nice and put me completely at ease, best of all I barely felt it. I’m a believer 😄

Review 100 (2022-04-01 - Rating: 5)
A gem of a day spa experience in San Marco! The space is lovely and so calming. Massage, facial and pedicure were all great. The massage chairs are next level. The staff is friendly, professional and tuned into your individual experience (shout out to Benny and Wendy!). Highly recommend this spot to treat yourself!

Review 101 (2024-12-20 - Rating: 5)
Amazing. What a hidden gem in San Marco! Sooo clean and tranquil

Review 102 (2023-07-03 - Rating: 5)
My daughter and I were in town for her 21st birthday and had Swedish massages Saturday the 1st of July . The customer service was amazing from the time we stepped in. The place is absolutely beautiful and peaceful. If I’m in Jacksonville again , I’m definitely returning.

Review 103 (2022-10-09 - Rating: 5)
Stumbled across this place and so glad that I did! A soothing atmosphere and gracious staff always checking to make sure I was comfortable was refreshing. Started off with a massage with Benny and he tailored it exactly to my needs and expertly showed my problem areas who was boss. After that was a hydra facial with Wendy and Im certain my face has not been that clean and glowy in a long time. I finished with a mani/pedi with Wendy, who had me laughing the whole time, and then left wishing I could do this every week. Very nice experience.

Review 104 (2023-02-08 - Rating: 5)
Finally found my go-to massage place in Jax! ❤️ I wanted a relaxation massage for my birthday and I must say I made the right choice coming here. It was simply heavenly from the aesthetics of the place to the massage itself, Victoria was wonderful. Already scheduled my next appointment!

Review 105 (2022-02-19 - Rating: 5)
This place is truly awesome. Highly recommend Victoria — she’s fantastic! I felt like a million bucks as I walked out the door after my session. The tranquility room is beautiful and peaceful, as is the massage room I was in. Every detail in the decor and atmosphere is well done. Will definitely be back!

Review 106 (2023-12-16 - Rating: 4)
Debbie was very nice and welcoming! She checked in with me throughout my experience. They were running behind is the only reason 4 stars.

Review 107 (2022-12-07 - Rating: 5)
I saw Benny a few weeks ago after getting cancelled on by another practice, and I dont think Ill ever go back to my old massage therapist. This was the first time Ive ever received a massage from a man and he could tell that it was a little uncomfortable at first, and he went above and beyond in getting me to relax and turning me into a limp noodle.Not only was his personality great, but he took the time to get to know what my problem areas were and what caused them. He even was frank about how the time limit of our first appointment wouldnt allow him to work on everything all at once, so we opted to focus on the worst points of discomfort as opposed to rushing through everything on our first session. He constantly communicates with you to make sure that the pressure is right and that youre breathing properly, then walks you through some aftercare steps to ensure that you receive the full benefits of the service.Benny is someone who very clearly cares about his craft. As someone who struggles to find a massage therapist that can apply enough pressure to get deep into my problem areas, this was the best deep tissue massage Ive had and Ill absolutely be coming back.

Review 108 (2022-10-29 - Rating: 5)
I have used the place for for my very first fillers with great results. Lots of people were complimenting my “natural” lips lol 🤫I’ve had a facials done as well with Bri, who was amazing at explaining my skin type and causes of my breakouts. Every-time I go, I get offered something to drink and it I have to wait at all, I’m sitting with my feet up in the luxury massage chairs. I leave every time feeling refreshed and rejuvenated. Thank you Bri, Kellie & all the Balanced Soul Staff who is always nice and professional.

Review 109 (2022-12-23 - Rating: 5)
Victoria is absolutely wonderful! She is personable, intuitive, and ever so skilled. Her hands and demeanor are delightful, equating to a massage that trancends. The ambiance of the spa is soothing and welcoming. Such a treat!

Review 110 (2022-10-29 - Rating: 5)
I have loved all the services I’ve gotten from Balanced Soul Wellness. I definitely recommend the dermaplaning with a hydrafacial. I love the illuminating facial too. Both Wendy and Brianna are amazing! They are knowledgeable and professional and always leave my skin glowing.

Review 111 (2022-02-22 - Rating: 5)
Great place I love it so much!For a long time I suffered numbness in my left leg , it’s because of my way of standing, walking and even sitting and it was part of my life for the past few years !Victoria did a great job without even me asking or mentioning that numbness!It took just one time of a great message for that leg to suddenly notice the improvement!In general, Victoria is very professional and nice and for a few months now message even helped a lot in a positive way giving me a lot of relax and in too many ways of healing from and anxiety and stress!Thanks to all the team at balanced soul wellness!😊

Review 112 (2021-10-04 - Rating: 5)
I get my spray tans here by Kellie. There is a lot of flexibility with appointments that accommodatemy schedule. She is quick, efficient & the results are awesome & long lasting! You can easily squeeze in on a lunch break and be ready for your event that evening! While waiting for my appt, I hang out in the IV room in the massage chairs. Who knew getting a spray tan would turn into an experience?! HIGHLY recommend!

Review 113 (2024-09-11 - Rating: 5)
10/10 such an amazing experience

Review 114 (2023-03-11 - Rating: 5)
Benny did an amazing job making me feel comfortable during my prenatal massage. Easily one of the best I’ve had! Relaxing environment and friendly staff!

Review 115 (2023-03-18 - Rating: 5)
This was our first visit at Balanced Soul Wellness and we will definitely be back. Benny was amazing and provided one of the best massages I have ever had. I highly recommend him.

Review 116 (2023-08-02 - Rating: 4)
I bought a mother’s day package that my mom just used now and She loved the facial and massage!!!! She also had mani and pedi that was ok. But definitely we come back for massage and facial services.

Review 117 (2022-08-11 - Rating: 5)
I’ve never done Reiki massage before and it’s been on my list to do! My best friend who lives in San Diego CA called all over Jacksonville to massage places to surprise me with a GC for my birthday. When she called Balanced Soul Wellness and spoke to Victoria she knew she found the right spot! She said that her energy was amazing and she was so helpful answering her questions about the process of the whole Reiki massage. So I booked my appointment for today, everyone is extremely friendly and Victoria was AMAZING! She explained the whole process to me and was gracious throughout the whole process! I will definitely be doing more work with her and I am so happy I came! ❤️

Review 118 (2022-11-02 - Rating: 5)
My sisters and I went for a bachelorette getaway and the whole experience was lovely. Everybody was kind and attentive and the zen room was beautiful. You can sit in a super nice massage chair while you wait for your actual massage!

Review 119 (2020-06-27 - Rating: 5)
I had my first dermaplaning facial today with Emily and it was wonderful. The bed was super comfortable and music was relaxing. It left my skin feeling super soft and glowing. Then I had Xeomin injected into my face with Ashley and as usual, she is friendly and professional.. I recommend both services with these awesome ladies!

Review 120 (2023-08-05 - Rating: 5)
Joyce was amazing in so many ways, where to begin! I learned so much about my skin and I loved the products so much, I had to purchase some! Cannot wait to go back and purchase a monthly membership! Thank you!

Review 121 (2019-07-28 - Rating: 5)
I wish I could give Balanced Soul Wellness 100 stars. First off it is decorated so beautiful. Each room has its own flare. Not to mention that it smells divine! Everyone there was so welcoming and kind and made you feel right at home. I saw Ashley and would absolutely recommend her! She helped spruce me up and I am hooked! I can’t wait to go back to get a facial and all of the other great services they provide. A true San Marco gem!!!

Review 122 (2022-04-16 - Rating: 5)
So if you’re always dehydrated and you wanna lose weight or you want Just want flawless skin. But you hate taking vitamins or supplements so you can have your hair grow. Then you need to come to this place they have IV therapy. Some people really don’t know that this is beneficial for a lot of people. Another thing is it’s a great way to take care of your body. Everything here is amazing recommend this place. Jacksonville‘s most amazing medical spa. As well as a hidden gem, I love you balance soul and wellness.❤️❤️❤️❤️❤️❤️

Review 123 (2023-04-21 - Rating: 5)
Had my lashes lift and tint and it was my first time. Bryanna was very detailed and really gentle with what she does. The place was clean and staffs were all friendly.

Review 124 (2019-11-11 - Rating: 5)
Had a great experience with my first spray tan I got done by Kellie. I was in and out in a matter of 30 minutes and results from the spray tan were absolutely glowing and made me feel like I had my summer tan back! Highly recommend coming here for a spray tan and am looking forward to booking another service with them!

Review 125 (2022-07-14 - Rating: 5)
I have gastroparesis and severe nausea during PMS. Sometimes, I get very dehydrated from vomiting and cant rehydrate very quickly because of the gastroparesis. My husband forced me to go get an IV, but I really did not want to wait for 4 hours at the ER and spend 1,000 bucks. Thankfully, I found Balanced Soul Wellness. Their price for an IV is competitive with other IV therapy places in the area, and I would choose them over other places because of the staff and calming environment. As long as their price doesnt go up, I will be going back and recommending it to other people. They do cosmetic procedures as well as waxing and nails, too!EDIT: Ive gotten very dehydrated multiple times before. I start having a feeling of doom and unable to keep my mouth or eyes moist. I was feeling dizzy standing up, but not passing out. Please dont go here as a substitute for getting checked by a Dr. If you have been sicker than having a stomach flu or take medications that mess with electrolytes, go to the ER.

Review 126 (2023-05-02 - Rating: 5)
I got a last lift today with Bryanna. Everything went smoothly and Im really happy with my results! She was very kind and explained every step of the process. I definitely would recommend!

Review 127 (2021-07-16 - Rating: 5)
I had such an amazing Spa day, the vibe is very relaxing and the staff is great. I started off with an 80 minute massage with Benny, Balanced soul IV with Kellyn & ended with a hydro facial with Wendy. Definitely recommend checking this place out!

Review 128 (2022-01-15 - Rating: 5)
The staff at balanced soul wellness are so warm and welcoming. They can answer any questions you have and make sure you’re taken care of. Wendy does amazing work with her facials and the relaxation room is an added bonus!

Review 129 (2022-03-12 - Rating: 5)
Today was my first time at Balanced Soul. The location is convenient, the ambiance is inviting to every sense. I felt calm and relaxed as soon as I walked in the door.I had an 80 minute massage and hydrafacial w/dermaplane.Benny was my massage therapist, he was friendly and professional. I requested deep tissue and some focused work on my knee, upper and lower back. He consulted with me before we got started and was able to accommodate all of my requests. He has a great touch and is able to provide intense work without crossing the threshold into wincing pain. His process is methodical while simultaneously intuitive. I felt very refreshed when I got up off the table. I am female and he was careful to keep me appropriately covered without any awkward moments. I appreciate his professionalism.Wendy was my aesthetician, and she was also very friendly and professional. I had booked the hydrafacial but had interest in adding the dermaplane as well, she explained that these two services pair very well and the pricing to me was reasonable. She started with the dermaplane and left no dead skin cell in her wake. She always cleaned her hands and my face after each step throughout the facial. The equipment and products are obviously high quality and Wendy has a lovely touch. After the dermaplaning she used the hydrafacial equipment which through the use of water, and suction removes impurities from the skin. We finished with a cooling, hydrating mask and I left with my hyperpigmentation significantly reduced on my forehead and my skin is soft, supple and glowing when I left.Every person providing services wore a mask, and that made me feel at ease during these up close services during this spike with Covid.I was asked after my services were performed if I wanted to relax in massaging chairs with a glass of champagne (the manager explained that patrons are free to arrive early or leave later and enjoy a glass of wine or champagne in their massage chairs). I did not partake this time, but am looking forward to it for next time.I highly recommend Balanced Soul Wellness and am expecting to become a regular client.

Review 130 (2024-10-04 - Rating: 5)
Great customer service. Very polite and professional. Highly recommended.

Review 131 (2025-01-04 - Rating: 5)
Adrianna, deep tissue massage… 5*Wendy, Signature facial… 5*Bethany, deep tissue massage... 5*

Review 132 (2021-11-11 - Rating: 5)
I LOVE and ADORE this spa! Balanced Soul… yes I am and you are! I found care here, healing here and beauty here. This business is owned female and feels inclusive. I immediately felt welcomed and calm inside. The owner greeted me but I didn’t know she (Kelly) is the owner there. She was checking out a client and I was asking her questions (my bad). She answered my questions and was kind to me even though I should have waited until the last client was gone. I was offered coffee and water. Even wine! I accepted the coffee and it was good sipping on in the FULL body massage chairs!!! They have TRES 3! And I sat back, sipped , looked up and saw an oasis. A marvelous splendor of magic and beautiful. I felt beautiful and loved and I was going for a Microneedling with RF (radio frequency). I have had microneedling before but not with RF. I tell them all this and I am heard, listened to, and felt part of their team! Their brand! My technician, Bryanna, is beautiful and kind and a wonderful mom. She explained everything to me as well as Kelly. They explained the RF process, the procedure step by step, the after care, the during and numbing and where on my body.There are papers to fill out and they actually READ them! They value people and that’s what keeps clients. The human experience if kindness, compassion AND Aesthetics. Kelly and Bryanna’s whole vibes are artsy, stylish, zen, harmonious and just extra chill. Dope cats with amazing tech skills, people and animal skills(😘😻), an art of decor and elegance. It’s a place I want to come back to again! They took before pics of me today and I am excited for the after pics!!! I bought a package deal and I recommend this strongly.

Review 133 (2022-09-17 - Rating: 5)
I’ve had plenty of massages in my time and I can easily say with much confidence that my massage with Benny was one of the best I’ve had in a loooong time. My neck has never felt so much relief. I will definitely be coming back!

Review 134 (2020-06-26 - Rating: 5)
I highly recommend Balanced Soul Wellness for all beauty services. Ashley and staff are caring and wants the best for their clients. I will be back very soon!!If you are looking for lash extensions or an amazing facial, Emily is your person. She takes time with each client and listens to their personal needs along with providing professional advice.

Review 135 (2023-05-18 - Rating: 5)
The Balanced Soul Wellness is a wonderful atmosphere & Wendy is very professional Esthectician that has your own skincare & concerns in mind. Relaxing experience.. Highly recommend.

Review 136 (2021-09-17 - Rating: 5)
What an absolutely beautiful spa! Low lighting, soothing music, and comfortable seating made my already fabulous experience even better! It’s in a great location too for food/drinks before or after your treatment! I’ve already booked an appointment for a return visit. I highly recommend Balanced Soul WELLNESS!

Review 137 (2023-01-18 - Rating: 5)
I had a wonderful Swedish massage, mixed with hot stone and aromatherapy. Benny was attentive and caring to my needs and feelings. I have another massage booked already! My happy place!

Review 138 (2022-01-14 - Rating: 5)
Wendy was amazing. Im pretty sure her hands are actual magic. My skin is absolutely glowing after my facial. I will definitely be going back to check out their many services!

Review 139 (2021-10-15 - Rating: 5)
I visited Balanced Soul Wellness for a much needed massage. Kellie greeted me and made me feel welcomed right away by offering me a glass of wine. Zach provided my massage and he did a PHENOMENAL job. I could tell he knew what he was doing. He focused very closely on all of the knotts that I had in my neck and back. Before I left I was already thinking about my next massage. The establishment is very peaceful, and well decorated. I think Ill be adding BSW to my monthly budget. I cant wait to try some of the other services offered. Thank you BSW for an awesome experience.

Review 140 (2020-01-22 - Rating: 5)
Lovely spa in San Marco with experienced and friendly staff. Great monthly specials and affordable prices! Highly recommend Emily for facials, peels, lashes, and more! Natalie gives a fabulous massage in a relaxing environment! Treat yourself!

Review 141 (2019-09-09 - Rating: 5)
BSW is a cozy and rejuvenating spa in San Marco that has a very personal feel to it. Ashley is an incredibly talented nurse practitioner who takes her time to listen and tailor her recommendations to the needs of her clients. Getting an IV while relaxing in the massage chairs was an incredible experience. I highly recommend this place to anyone!

Review 142 (2024-05-23 - Rating: 5)
Great spa menu in the San Marco area! Super friendly and accommodating team. Beautiful, clean, welcoming space.

Review 143 (2022-09-24 - Rating: 5)
Benny have my Mother a fantastic massage. She is 90, and she loved it. He was very patient with her, as it takes longer for her to prepare. Highly recommend him.

Review 144 (2022-02-16 - Rating: 5)
Victoria is the best in Florida. She takes her time and hits all the right points. I felt an overwhelming sense of calm radiate through every cell in my body. I will be going back to Victoria and wanted to note that the environment is 10/10. Indulge in the relief you deserve at Balanced Soul Wellness.

Review 145 (2023-03-20 - Rating: 5)
This is one of the most unique, professional and knowledgeable spas I’ve been too and was greatly impressed by all of the services they offer, Spa pedicures, lashes, eyebrow lift and tinting, massages, facials including specialties, spray tanning and micro -needling! Their staff is extremely friendly and do excellent work! Make sure you also follow them on Instagram and check your email, they send their upcoming events so we’re first to know about them and save a spot for you. Lastly, they host really amazing private parties for birthdays, weddings, BFF, couples, mom and daughter and most anything you can think of! I love this place and keep going back for more pampering every opportunity I find♥️🥰

Review 146 (2019-08-27 - Rating: 5)
I had the BEST experience at Balanced Soul Wellness this morning. Everyone made me feel super welcome and comfortable during my appointment. I cant wait to visit again soon! Not to mention its decorated so beautifully.

Review 147 (2019-07-02 - Rating: 5)
My experience at Balanced Soul Wellness was a heavenly escape. The space is clean, beautifully decorated and smells divine. Melissa gave me a luxurious hydrating facial and expert eyebrow wax. I couldnt wait to return a few days later to try a cheek filler and xeomin injections. They erased decades of sags and wrinkles. Hurry in! You will be so happy you did!

Review 148 (2022-08-02 - Rating: 5)
Great place! I had a massage here with Benny and he was awesome. Everyone was very nice and welcoming. Super clean and relaxing environment. I’ll definitely be going back!

Review 149 (2019-07-25 - Rating: 5)
I went to Ashley at balanced soul wellness for my first experience with microblading. I was nervous but she made me feel very comfortable and her salon is beautiful and clean. Ashley is an ARNP and very knowledgeable in her feild. My eyebrows turned out amazing and Im very happy with the results. I will continue to go to her for further touch ups and possible other treatments as well.

Review 150 (2020-02-27 - Rating: 5)
So easy! Went for a spray tan and had a great experience. Made my appointment the night before was in and out super quick. Tan looks great :) I love how convenient and easy they make things. I’ve visited for other services as well. Thank you Emily!!

Review 151 (2022-07-23 - Rating: 5)
Yet another amazing massage experience. The spa is beautiful, the atmosphere is relaxing, the customer service is top notch, and Benny has magical hands. Each visit leaves me full with gratitude.

Review 152 (2023-11-11 - Rating: 5)
Adriana was incredible. 80 minute massage with cupping and my body feels so much better. Highly recommend

Review 153 (2020-02-06 - Rating: 5)
Ashley is by far the best when it comes to Botox, fillers, and lip injections. She makes you feel comfortable and explains every step of the way! The shop is welcoming and beautifully decorated. I recommend her to all of my family and friends!!

Review 154 (2023-10-22 - Rating: 5)
Adriana took care of me pre and post marathon and I am grateful for her expertise. The salon is truly a relaxation place and I love my time there.

Review 155 (2021-04-02 - Rating: 5)
The staff is so friendly, knowledgeable, and accommodating! I am a frequently in the area each year, and wanted to find an injector for when I’m not in my home state. Ashley is extremely sweet and knowledgeable. I typically do Botox and wanted to try dysport. She made sure to give me all the details. I had a great experience, and will definitely continue to come back when I’m in the area!

Review 156 (2022-08-23 - Rating: 5)
I loved my experience at Balanced Soul Wellness. My hydradermabrasion with Wendy was wonderful. My skin feels so nice today and it was such a pleasant and relaxing spa visit.

Review 157 (2019-03-18 - Rating: 5)
Balanced Soul Wellness is fantastic! The facilities are just gorgeous. Ive had several facials, but my skin has never felt more glowing than after seeing Elizabeth. I will be back!

Review 158 (2023-01-14 - Rating: 5)
Benny was amazing. Really took the time to hear areas of concern and made sure to work on those during the massage. Very relaxing, can’t wait to come back!

Review 159 (2023-02-09 - Rating: 5)
Love this place! The employees are all so wonderful and pleasant, and the place itself is beautiful. The entire experience is great. I’ve had 2 appointments with Bryanna and she is the best! I definitely recommend :)

Review 160 (2022-12-06 - Rating: 5)
I received a gift certificate for a massage. Benny did a great job with the massage and was a delight to talk to! I thoroughly enjoyed the atmosphere at Balanced Soul Wellness!!!

Review 161 (2024-06-11 - Rating: 5)
Adriana was amazing! Personalized my massage to what I needed and was perfect!

Review 162 (2021-07-20 - Rating: 5)
Gorgeous environment. Id pay to just sit here and work tbh. Interior design is beautiful, creative, and unique in all of Jax, much less San Marco. Variety off services offered here is very impressive. Ive been a client for weightloss, massage, and spray tan. Highly recommend all and looking forward to trying new services. I ended my chain massage spa membership to get this membership instead Treat yo self!

Review 163 (2020-09-11 - Rating: 5)
Thoroughly enjoyed my facial at BSW! My aesthetician communicated about the products being used and made sure I felt comfortable at all times. Definitely going back! Guys, do yourself a favor and enjoy some self wellness here!

Review 164 (2024-05-16 - Rating: 5)
Angel is literally a gift from the angels. Literally the best massage I have ever had! Phenomenal!

Review 165 (2019-04-21 - Rating: 5)
After being sick for more than a week, I came in for an immune boosting IV treatment, loaded with Vitamin C and B12. 4 hours after treatment, I could feel an uptick in my energy and the following day, I wasnt perfect but I felt better than I had in a week and a half. If you fear a needle, dont, they numb you with lidocaine so you dont have to feel any part of the treatment. After a series of questions about what you are looking to remedy, the IV treatment is tailored to what your responses. During the treatment you get to relax in a massage chair and listen to a water feature they have set up to help further the relaxation you feel.The staff is friendly, professional and make you feel right at home. The atmosphere of the spa is fresh and relaxing, you walk in and you can feel the good vibes surround you. I highly recommend you stop by and visit the ladies of Balanced Soul and Wellness.

Review 166 (2024-07-26 - Rating: 5)
Loved /Enjoyed Every Moment I Spent There.. Happy Customer and Will Be Returning

Review 167 (2022-02-03 - Rating: 5)
Wendy did dermaplaning and a hydrafacial for me. She was friendly, thorough and did a great job explaining and ensuring my comfort. Definitely recommend! Left feeling renewed!

Review 168 (2022-07-07 - Rating: 5)
Excited to say the treatment went smooth. My skin has been transforming right in front of my eyes ever since. Even my fiance said my skin texture is getting better and brighter. So exciting!! #nofilterneeded

Review 169 (2022-08-18 - Rating: 5)
Really, truly the best experience I’ve ever had in any spa start to finish. Warm and professional team and the complimentary massage chairs with the greenery, twinkling lights, and flowing water… it’s worth booking any service just to spend time in there.

Review 170 (2020-01-15 - Rating: 5)
I love going to Balanced Soul! Some times I just need a pick me up to boost my self confidence. They always have a special that works for me too which is great. It’s so inviting and everyone is very sweet and welcoming so it feels great going for spa services in every possible way. I would highly recommend it for anyone. I took my best friend and mother after my sixth visit. I knew they would love it too. And..... they absolutely loved it. Compared to all the other spas I have visited (I have been to so many it’s crazy!) this is by far my favorite— For a number of reasons. I always feel welcome and soooooo comfortable which is not always the norm given the staff on hand. But This spa is so different and sooooooo much fun and not to mention the absolute amazing benefits to my skin. Oh wow that’s the best part! It looks sooooo much better I’m hooked! You must give it a try, I hope you enjoy it too. 🥰

Review 171 (2022-12-31 - Rating: 5)
LOVED my experience here! Benny was excellent! Booked a couple’s massage and thoroughly enjoyed our experience. Spa atmosphere was incredible also. 10/10

Review 172 (2022-08-20 - Rating: 5)
Benny, Wendy and Lauren were EXCELLENT and truly went out of their way to make sure it was a relaxing time! This was the first time at this spa but I will definitely be back :)

Review 173 (2024-08-24 - Rating: 5)
Exceptional service! What a gem! Angel is a wonderful massage therapist! Highly recommend her services!

Review 174 (2024-03-03 - Rating: 5)
Very nice and clean staff and facility. My son bought a package as a present for me. I will definitely return for more services.

Review 175 (2023-01-06 - Rating: 5)
Great experience. Benny was great! Had a great massage. Benny seemed to figure out all my trouble spots. Expertly done. Look forward to the next one with him.

Review 176 (2023-06-17 - Rating: 5)
Adriana was AMAZING!! Super sweet, very communicative & made me feel so comfortable. I definitely need and will be coming back 🩷

Review 177 (2020-06-27 - Rating: 5)
We had a girls weekend at the beach. Since quarantine was in effect, we had yoga on the beach and in room massages. Everything was perfect and professional!! We loved the yoga instructor!!! Perfect for sunrise yoga on the beach!! Highly recommend!

Review 178 (2022-05-12 - Rating: 5)
I have had the best massage ever by Benny! He took his time & made sure I was comfortable every step of the way. I look forward to my next massage.

Review 179 (2024-12-14 - Rating: 5)
My favorite spa spot in Jacksonville hands down...

Review 180 (2023-06-02 - Rating: 5)
The best lash specialist in JAX! She can make you look gorgeous with a natural lash or go above and beyond with dramatic lashes for events. Go see her!

Review 181 (2022-10-13 - Rating: 5)
Brianna does a wonderful job with the lash lift and tint! They come out with a nice lift every time. The price is reasonable as well.

Review 182 (2021-07-10 - Rating: 5)
Kellie did my RF Microneedling package on my face and neck and I’m so impressed with the fine lines under my eyes and around my mouth. Not to mention the texture of my skin feels and looks so much better with smaller pores!

Review 183 (2021-07-12 - Rating: 5)
I have found a new home. I received a manicure and pedicure this visit Wendy did an awesome job.I also went in to have a B12 lipo shot. Very professional.

Review 184 (2019-09-15 - Rating: 5)
Loved working with Ashley. She was super friendly and knowledgeable. I’ll definitely be returning. I had a wonderful experience. The office is also very warm and inviting!

Review 185 (2022-07-12 - Rating: 5)
I had a wonderful experience at Balanced Soul. Wendy was my esthetician, and she was calming and patient with me. Everyone was extremely welcoming.

Review 186 (2021-06-03 - Rating: 5)
Wow! Gorgeous spa, wonderful massage. Wendy with her facials is something to write home about! Left with my face looking bright and healthy. My pores are also virtually invisible now. Thanks Wendy!

Review 187 (2024-01-03 - Rating: 5)
Bryanna is always so professional and sweet with my daughter. I wouldn’t trust the care of her face to anyone else’s hands.

Review 188 (2023-09-10 - Rating: 5)
Lily is absolutely amazing. My first experience was exceptional, I will definitely be a back on a regular basis....

Review 189 (2022-10-29 - Rating: 5)
Wonderful staff, very personable; overall I had an absolute amazing experience. Book Benny for your next massage, you won’t regret it.