Massage Envy

Located in Jacksonville, Florida

Address: 13475 Atlantic Blvd, Jacksonville, FL 32225, United States

Phone: +1 904-394-2500

Rating: 4.6

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilets
Appointments recommended
Debit cards
Credit cards

Photos

Latest Beauty Salons Miami

Comments

Review 1 (2025-01-11 - Rating: 5)
James is an amazing massage therapist. All massage therapists are not created equal; and as I say, “He really does have a gift!Before the massage he asks what you want re: your massage, including questions like, “Are there any particular areas you want to work on?” “Do you want a full body massage?” “Or do you want to focus on your upper body or lower body?”He is caring and he listens; he also remembers and refers to his notes to be sure he gives you the best massage possible, combining his expertise and knowledge, and with your input.James is strong, and can give a superb deep massage, yet he is very intuitive, plus will ask, “Is the pressure okay?” or, “How is the pressure?” He can be very gentle, too; and wishes to tailor each massage to you personally, and to whatever is going on with you, and your body, each visit.He wants your input; and he values and responds to it. And he is skilled enough to respond for a healthier, happier you!I am very happy with James; and I think you would be very happy with James, too.

Review 2 (2025-01-09 - Rating: 5)
I have been a member at ME for over 16 years. Michele W is the best massage therapist I have had at this location, hands down! She always asks how I’m feeling and ensures I have the very best experience based on my needs. I highly recommend Michele W!

Review 3 (2024-12-17 - Rating: 5)
Milton is the absolute best! I once saw a different masseuse only because I was not able to find a time slot with Milton on short notice that worked for my schedule and I will never do it again! I make sure to book my next months appointment as soon as leave the building from getting my massage. He is very knowledgeable on the muscles of the body and knows just how to get all the tightness and knots out.

Review 4 (2025-01-14 - Rating: 5)
Deloise was amazing. She was extremely knowledgeable, helpful and explained all the services I was receiving. A pleasant experience and will definitely be going back once a month for my facial. Thank you.

Review 5 (2024-12-14 - Rating: 5)
This was my first time with Audrey. She truly knows about massage. She found every knot I had and worked on them within my comfort level. She was very pleasant and seemed happy to help me feel better. I will go to her again!

Review 6 (2025-01-04 - Rating: 5)
Brenda was amazing! I had a crook in my ankle that came out of nowhere a few days prior to my massage as well as some tension in my neck (leading up towards my hairline) and the normal shoulder pain. She worked her magic! I enjoyed every minute and I even fell asleep peacefully.

Review 7 (2024-10-22 - Rating: 5)
I had a great experience from my greeting at the front desk with Cheyenne to my massage with Carol. Both were very friendly and welcoming. I don’t like to light or too deep pressure so she was perfect medium pressure. I felt like it was deep enough to work out my knots but light enough to be relaxing. I booked my next session before leaving out.

Review 8 (2024-11-10 - Rating: 5)
My son and I have gone to Massage Envy Harbor Village for many years. We had to unexpectedly change therapists and was referred to Michele. She was so kind and made us feel comfortable. She did an amazing job and we definitely scheduled with her again! Thank you Michele!

Review 9 (2024-12-08 - Rating: 5)
First time ever getting a massage. Great experience. Audrey was and did an awesome job. Walked out very relaxed and wishing I could afford it regularly.

Review 10 (2024-12-08 - Rating: 5)
James is very experienced in all areas of issues with my knotted muscles that are problems for me. I always walk out feeling much better after a session and continue feeling good for quite awhile later on. I have had different areas of my back that were hurting and James knew exactly where the tightness was.

Review 11 (2025-01-21 - Rating: 5)
Carol provided a wonderful massage! I felt super relaxed and she really got into my muscles/stretched me out.

Review 12 (2024-09-04 - Rating: 5)
Nelson is my absolute favorite for deep tissue massage! He’s super friendly and makes you feel very welcomed and comfortable. Plus he does a great job of working out my knots and sore muscles. Highly recommend!

Review 13 (2024-10-26 - Rating: 5)
Aisha is quite possibly the best message therapist I’ve ever had. She was intuitive, caring , took instructions well and is funny too! All the best qualities you could ask for, in my opinion.

Review 14 (2024-11-07 - Rating: 5)
I have several issues with my neck and spine due to auto accidents. Katrina helps me so much. She is very knowledgeable and experienced. She seems to know what my needs are. I always get so much relief after seeing her. My mobility is much better as well.

Review 15 (2024-11-10 - Rating: 5)
James is the person to see if you are in need of a deep tissue massage. Ive been going to him for many years and he NEVER disappoints! Just one visit with James, will keep you going back for more! Excellent & highly skilled.

Review 16 (2024-09-12 - Rating: 5)
This was my first visit with Tia. Ill definitely be going back! Tia was attentive and focused and asked lots of questions to make sure my massage what exactly what I personally needed for my aches and pains. Definitely not a 1 technique suits all kinda massage therapist. I have serious issues with my spine, nerves and muscles and Tia not only actually focused on every concern I mentioned but also gave me a ton of techniques and pointers on things I could do at home that will ease my pain between visits. I actually felt like Tia truly cared about how I felt not just immediately after the massage but also how Ill be feeling day to day after. I know they see so many people that Im just a blip in a month of hundreds of bodies to work on, however, for those 90 minutes, I was thankful so grateful that Tia was focused on setting me on a path to heal my body long term and not just relax for an afternoon.

Review 17 (2024-12-23 - Rating: 5)
I have suffered with low back pain and neck pain for years, but recently it has become more acute. James was my therapist and I have to say it was the best massage I have ever had. I highly recommend James and Massage Envy!

Review 18 (2024-11-27 - Rating: 5)
Audrey was amazing. I felt so good and relaxed afterwards. She listened to me and worked out all the problem areas I told her about. Highly recommend! 🌟🌟🌟🌟🌟

Review 19 (2024-09-23 - Rating: 5)
I wanted to wait to leave a review until I tried both a facial and a massage. The front desk staff is so nice and accommodating. The team who did my facial and my massage both were knowledgeable and very sweet. It was a great experience all around.

Review 20 (2025-01-08 - Rating: 5)
Michelle was very professional and did a great job with me and my pain.I Highly. Recommend her and I will be going back to see her.

Review 21 (2025-01-05 - Rating: 5)
Caitlin is a very professional. The massage she does is very good. And after every massage with her I feel an improvement in pain. Thank you Caitlin 🫶🏻

Review 22 (2025-01-21 - Rating: 5)
I was able to get a late appointment and the therapist was phenomenal, giving careful attention to the target areas and reliving stress.

Review 23 (2025-01-04 - Rating: 5)
Nicole is EXCELLENT. She is very careful to listen to what you want and is one of those rare very talented massage therapists

Review 24 (2025-01-17 - Rating: 5)
My first facial and Faith did a great job. I enjoyed it very much! 😁

Review 25 (2025-01-12 - Rating: 5)
Nicole R is great. She is the reason I go to Massage Envy. Highly recommend her.

Review 26 (2024-08-17 - Rating: 5)
Second time coming to this location and Michele took her time with me. I came in so late and she still gave me my full 90 minutes. She is so friendly she had me so relaxed .I can’t wait to come see Michele again.Please give her a raise and bonus I will be back thanks so much.

Review 27 (2024-08-24 - Rating: 5)
Ekaterina always provides a wonderful massage! She is excellent & knows where all the pressure points are. She is very knowledgeable, professional & a joy to be around. I always leave refreshed & relaxed.It is too bad that the new management is losing so many good therapists because I have been a member for 17 yrs & disappointed that management changes is resulting in numerous therapists leaving. If Ekaterina ever decided to leave I am not sure if I will stay

Review 28 (2024-07-15 - Rating: 5)
Outstanding service ! Audrey is over the top amazing! Every knot in my neck and back she can isolate and help. Even after I have overdone it with household scrubbing or lifting too many heavy boxes! She is simply the best.

Review 29 (2024-12-08 - Rating: 5)
I get massages on a regular basis and was thoroughly impressed with Audrey. One of the best massages I’ve ever had in my life.

Review 30 (2024-08-09 - Rating: 5)
Katrina is the absolute BEST massage therapist that I’ve had! She listens to my concerns and problem areas and focuses on them during my session! She is a true professional and knows her stuff!

Review 31 (2024-08-15 - Rating: 5)
Julie gave me an awesome relaxing facial. My face literally glowed when my appointment was over. I she knew just what I needed. will definitely be back next month. What a treasure I found.

Review 32 (2024-11-03 - Rating: 5)
I love Marcela as a therapist! Just wish her hours during the school year were after my school work hours because Id already be on this side of town.

Review 33 (2025-01-17 - Rating: 5)
My wife and I have a membership and we get massages and facial treatments regularly. The staff is very professional and accommodating. I have Julie as my regular for facial treatments and she always does an amazing job!

Review 34 (2024-11-05 - Rating: 5)
James is an excellent massage therapist. He has the technique required to get the very best results. He also has the physical strength to give deep tissue massages; and is properly trained, because he never hurts me.Plus, he always checks to be sure that the pressure he applies is acceptable to me.The results are that I am very relaxed, and the work he does aids my circulation, allowing increased blood flow to my muscles and other parts of my body.James’ massages make a happier, healthier me. 😊👍I highly recommend James.

Review 35 (2024-08-23 - Rating: 5)
I have been ti the Harbour Village Massage Envy twice. Today Marcela was my therapist. She did an amazing job! I went in with tight muscles and stress. Left so relaxed! I had brain fog- LOL. My brain had finally slowed down too .

Review 36 (2024-09-25 - Rating: 5)
Milton gave a very professional, deep tissue massage that was effective and relaxing. Ive had 5 massages with Milton and I highly recommend his service.

Review 37 (2024-12-03 - Rating: 5)
I have had a membership with Massage Envy since 2019. Nicole R is the best therapist I have had in all my years of monthly visits!

Review 38 (2024-09-18 - Rating: 5)
The space is lovely, relaxing, and the staffIs very efficient. Massage therapist Gayle was outstanding; firm but not painful. She is very professional.

Review 39 (2024-06-25 - Rating: 5)
Julie is very knowledgeable and professional. I had the 60 minute facial. This facial left my skin feeling hydrated and smooth. I look forward to returning for additional facials. The neck and hand massage was also very relaxing and soothing.

Review 40 (2025-01-19 - Rating: 5)
I thought I had a lady by the name of Gayle. She was great. I was satisfied

Review 41 (2024-11-19 - Rating: 5)
I’m extremely impressed with Nelson B’s skills and demeanor! I will absolutely choose him again for massage therapy!

Review 42 (2025-01-13 - Rating: 5)
The experience was so wonderful and Ms. Nicole so amazing I started a membership

Review 43 (2024-10-30 - Rating: 5)
James more than listened to my needs/areas of request and pressure levels. He delivered a therapeutic and effective massage that got all my target points. I left feeling rejuvenated and recovered. One of the best massages I’ve had!

Review 44 (2024-05-23 - Rating: 5)
Very excited to provide a review on Milton…. I have seen him on 2 occasions for a massage and have never been happier. He’s very professional and I have had awesome results. He is the very best in his profession!

Review 45 (2024-10-31 - Rating: 5)
Lakysha was great and helped me focus and centering myself to relax when doing my massage. It was perfect

Review 46 (2024-09-05 - Rating: 5)
Thank you Nelson for always ensuring Im pain free after your massage. Again youre one of the best in your field. Kudos!

Review 47 (2024-11-26 - Rating: 5)
Ashley is an excellent massage therapist! She makes every effort to meet the client’s needs💯

Review 48 (2024-08-02 - Rating: 5)
Milton at the Harbor Village location is so professional and talented. I always feel comfortable during my massage and so relaxed and healed afterwards.

Review 49 (2024-05-15 - Rating: 5)
Ive been going to Massage Envy at Harbor Village for almost 10 years now, and have been receiving massages from James for at least 5 of those years. I hesitate to share how absolutely amazing he is because he is already so busy, but hes just the best massage therapist and deserves the praise. He had good, firm, pressure, responding quickly to requests to adjust the pressure. I have some significant medical issues which have caused me to be very stiff; James understands my medical needs and is an important part of my medical team. Hes also just so kind and quiet. If I want to chat, he will. Otherwise, hes quiet.

Review 50 (2024-08-20 - Rating: 5)
Deloise is such a sweet and professional lady. You can feel her concern and love in her work for her clients. Very pleased with her.

Review 51 (2024-02-17 - Rating: 5)
I was way overdue for a good firm massage that I finally followed through with yesterday. Im always skeptical of booking with a new therapist and took a chance in doing so. I am so pleased with having Nicole for the first time as my therapist. Her nice calm, sweet demeanor set a warm welcoming tone for our session. Her pressure level was on point! My body and mind are grateful for her skill level! I will definitely be booking again sooner than later with Nicole that Im looking forward to! Thank you, Nicole!

Review 52 (2024-10-17 - Rating: 5)
Faith is amazing! She’s very professional, awesome, attentive and pleasant to work with. Highly recommend

Review 53 (2024-08-08 - Rating: 5)
I had a 90 minute massage with Nelson. He listened to what i needed and focused on that area to help my lower back. He is always so professional and caring.

Review 54 (2024-05-03 - Rating: 5)
Had a spare of the moment massage at Massage Envy w/Jennifer (Atlantic Blvd) Harbour Village. She was amazing to say the least. Worked my knot out of my shoulder blade area which was the main reason for going in. But completely relaxed me. When I go back to Jennifer? Most definitely. Thank you so much, Jennifer

Review 55 (2024-12-24 - Rating: 5)
Caitlin C. always delivers a great, consistent massage. She always asks how I (my body) am feeling and if there are any concerns prior to starting the massage. She is very attentive!

Review 56 (2024-11-02 - Rating: 5)
Nicole is the best, Ive been going to her for years now, she is simply amazing

Review 57 (2024-05-29 - Rating: 5)
I highly recommend Sandra as a therapist. She listens to my requests and the sessions are always relaxing. I love her attention to detail like covering my eyes which adds a calming, spa-like experience.

Review 58 (2024-08-01 - Rating: 5)
I loved Julie! She was very professional, very kind and made very good suggestions concerning my skin!

Review 59 (2024-08-13 - Rating: 5)
90 minutes of pure comfort and bliss.. Carol is a great therapist who listens and reads my body & finds spots that need attention. The reception staff are always welcoming & helpful.

Review 60 (2024-11-02 - Rating: 5)
James is the best! They really need more like him as he is hard to get but worth the try!

Review 61 (2025-01-19 - Rating: 5)
Julie was awesome. Always does a fabulous job. Would highly recommend

Review 62 (2024-03-06 - Rating: 5)
I wish I could remember her name! I had pretty much destroyed myself the previous day playing golf but had thought enough to schedule an appointment a couple days ahead. I stumbled in there and poured out with every ache gone! I know shes in the system and look forward to the next rough day golfing! Ive been going there for a couple of years not because its so close, but because Ive never gotten a massage there from anyone and everyone has been highly skilled and great to interact with or to quietly put you to sleep.

Review 63 (2024-10-29 - Rating: 5)
Carol knows exactly how to create a relaxing atmosphere. She does a fantastic job of using the perfect pressure to relax my knots.

Review 64 (2024-07-30 - Rating: 5)
Gayle is a pro knowing how to take care of those tight muscles with just enough pressure to ease the tension while maintaining a state of relaxation.

Review 65 (2024-11-13 - Rating: 5)
Super friendly and personable. She pointed out problem areas for me to work on and was detailed in her work

Review 66 (2024-10-25 - Rating: 5)
Marcela is amazing. Picks up on where tension is and has great skill in addressing issues.

Review 67 (2023-11-27 - Rating: 5)
First time making an appointment with Massage Envy and A last minute cancellation got me in with Michelle B. It was meant to be! She was able to get me from limited movement and pain in my neck and shoulders to some immediate relief and on the road to a release from it all. I knew by my interaction with her she was the right fit for me! She is very good at what she does. Very skilled and experienced.

Review 68 (2024-10-16 - Rating: 5)
Due to family medical emergencies had to cancel several massages recently resulting in alot of spasms and muscle tightness. Milton is awesome and really worked on everything to give me some immediate decrease in spasms and pain.Milton always a 5. Really appreciate his ability to focus on and minimize the spasms.

Review 69 (2024-06-07 - Rating: 5)
Thank you Lakysha , I felt great after I left , after 3 days of Golf instructions you put me back on track. I was able to really relax after my session with you.Not from this area but should I return I’d definitely request you again . Thanks again

Review 70 (2024-09-07 - Rating: 5)
Julie gave me an awesome customized facial! Loved your micro infusion machine! My skin was glowing !!!!

Review 71 (2023-10-20 - Rating: 5)
Michelle was wonderful. Communicated well, asked all the right questions. Made me feel so comfortable and the massage was amazing. Perfect pressure. I have already booked my next appointment with her. Also will be signing up for the membership.

Review 72 (2024-08-29 - Rating: 5)
Michele W is definitely a five star. Helps my aches and pains and I always feel better. Thanks for another great massage!

Review 73 (2024-05-19 - Rating: 5)
Moved from Miami to Jax recently. Wad very skeptical I would find a great therapist. This location is almost 1 hour from me but because of my experience with Michelle B. I will gladly make the drive!

Review 74 (2024-06-04 - Rating: 5)
Milton is truly the best Massage Therapist I’ve ever used, applies perfect pressure needed, nice to feel so relaxed and yet so rejuvenated after each session :-)

Review 75 (2024-04-30 - Rating: 5)
Audrey was amazing with my massage. She did pressure points to help my feet and hands. She massaged a huge kink out of my neck. Very smart and knowledgeable.

Review 76 (2024-05-31 - Rating: 5)
Milton and Katrina are my favorite therapists but they have all great therapists any time I try someone I havent had before. Great location and staff, management awesome!

Review 77 (2024-04-25 - Rating: 5)
I was so happy she was back at work. This massage session was everything I needed it to be after being on my feet all day in the kitchen. She is amazing. I felt so relaxed that I fell asleep. I would say Ekaterina is the BEST I’ve ever had in all my years of getting massages.

Review 78 (2023-10-05 - Rating: 5)
What a pleasure to have someone who is so skilled at what they do. In this stressful world, it is wonderful to have a place that we can go to distress and get healthy! Michelle B is awesome. I have the craziest schedule and its important when I can get in I have someone that I know will address my knees with patience, professionalism and skills. Thank you so much massage envy for having qualified people like Michelle B.

Review 79 (2023-08-05 - Rating: 4)
Nicole is the best massage therapist Ive had at this location. She is so attentive to your needs, always checking to make sure youre comfortable and problem areas addressed. She always goes above and beyond whenever I come in to see her. Four stars only because the facility needs refurbishment and front desk can sometimes be chaotic.

Review 80 (2024-05-22 - Rating: 5)
Carol is not only a great masseuse….shes a great listener of what I need in my session. She really pays attention to my needs and areas of focus. She’s really helped my back and leg issues.

Review 81 (2023-08-10 - Rating: 5)
Nelson has been my massage therapist for many years! And he is amazing! He is very professional and has many skills and techniques to accommodate to my aches and pains. He did a great job doing prenatal massage when I was pregnant as well. Booking with him is worth the wait!

Review 82 (2023-10-05 - Rating: 5)
It has been a long time since I had a massage until yesterday 10/04.. I will never wait so long again. Milton was very friendly & understood my concerns & requests due to the amount of pain I have been in lately.. I am grateful to have gotten worked in as well as hear how highly recommended he is.. the front desk was right...he is very good at what he does. I do highly recommend Milton & look forward to scheduling more massages with him..Thank you for helping me in my time of need.

Review 83 (2024-01-11 - Rating: 5)
Ive experienced numerous massages across different cities where Ive resided and vacationed, considering myself adept at discerning therapists capabilities in understanding human anatomy versus those primarily skilled in relaxation. The exceptional ones excel in both aspects. Recently, during my first visit to Massage Envy in Harbour Village (13475 Atlantic Blvd., Jacksonville), I met Nelson for the first time. Having specific physical concerns and a need for relaxation after a hectic holiday travel schedule, Nelson impressed me right from the start. He asked pertinent questions, ensured the right pressure during the massage, and displayed a level of skill that places him in the top 1% of therapists Ive encountered. Nelson seamlessly blends technical proficiency, interpersonal finesse, and a sincere dedication to client well-being, creating a profoundly therapeutic and positive experience. At times, it felt as though two therapists were simultaneously addressing my needs. The lasting improvement in how I felt, both immediately after the massage and the following day, reaffirms Nelsons exceptional abilities. I am certain of my return for future sessions.

Review 84 (2024-12-27 - Rating: 4)
All good nice relaxing time.aybe have a glass of water for me when leaving

Review 85 (2024-04-23 - Rating: 5)
Julie gave me the BEST facial yesterday! She is so knowledgeable on the products she used I ended up purchasing a few :) My skin is so clear and glowing! Thank you Julie!

Review 86 (2024-02-20 - Rating: 5)
Deloise was so sweet and patient with me. My back was really hurting and she catered to my needs. The facial was amazing and so relaxing. I want to come see her again. A very lovely human being 🙂

Review 87 (2024-03-09 - Rating: 5)
Milton gives a great massage, strong yet gets the muscles to relax! He is a very pleasant man and I enjoy some conversation yet he is respectful of quiet time as well! Always enjoy his work!

Review 88 (2024-02-01 - Rating: 5)
Milton does a fantastic job of listening to the problem areas and executing a perfect massage. I prefer deep tissue which definitely requires more work. He is a great masseuse. Definitely recommend!

Review 89 (2024-02-22 - Rating: 5)
I hold all of my stress in different parts of my body! Marcela has the hands of Gold! Somehow she can pull every single pain point and knot out of my body! She is flawless with her skills! Even on days I just need to relax, she makes me feel like I have no bones in my body!! Book with her and you will not be disappointed!

Review 90 (2024-07-09 - Rating: 5)
Julie was awesome! She explained the products she was using and provided a calm and relaxing experience

Review 91 (2024-01-21 - Rating: 5)
Audrey, at the Atlantic Beach Massage Envy provides a thorough massage using just the right pressure! She worked through all of my knots, without making it painful, which is a talent! I would recommend Audrey for your next massage!

Review 92 (2024-10-06 - Rating: 5)
Aisha was so much more than I ever anticipated, I tried to book another appointment for the very next day!

Review 93 (2024-09-01 - Rating: 5)
Michelle B is awesome! I always get the hot stones. She places hot stones between your toes! It’s just awesome! ❤️

Review 94 (2024-08-31 - Rating: 5)
Actually, my therapist was Alex and it was the best massage I have received there ! ;)

Review 95 (2024-07-31 - Rating: 5)
Carol is Awesome always feel 100%+++ Better after I leave I look forward to my next appointment🤗🧚‍♀️

Review 96 (2024-06-27 - Rating: 5)
Ekaterina is the best! She has been my therapist for 7 years and continues to take great care.

Review 97 (2023-11-05 - Rating: 5)
I love Massage Envy FL especially Michelle W she’s wonderful. She has a great massage. She’s a really nice person. She’s very professional and I think anyone who goes there would get a great massage from Michelle W I could not recommend her more highly.

Review 98 (2024-12-19 - Rating: 5)
I have been a long time massage envy customer. I have met some really good therapist over the years but they usually move on to bigger and better job opportunities. Sadly this has left me struggling to find new therapist that I LOVE at massage envy. I have 30 + Services built up for this reason. Yesterday I lucked up and grabbed a last minute cancellation appointment with Nelson (queens harbor location). Nelson was amazing!!!!! He listened to me when I was telling him about my problem areas and he went to work to to give me some relief. I left this visit looking forward to scheduling my next appointment with Nelson. I don’t think I will have any trouble using my 30 + services as I will be scheduling 90 min messages every week until my middle age body feels better. Thanks Nelson!!! Now Massage Envy do whatever it takes to keep these therapist so they don’t leave for something bigger and better.

Review 99 (2022-07-14 - Rating: 5)
Ive been a member here since 2020 and have consistently had a great experience. The front desk staff are very responsive via text message, so people should definitely try that if calling isnt as successful. They are also always very pleasant and helpful whenever I speak to them on the phone. Ive had fantastic massages with various therapists (Christine was amazing, Sandra, Nelson, and Caitlin are great too, and now I think I have a new favorite with Megan). If they have to cancel on me, they have been very apologetic and I am understanding as I know there are things out of their control and its hard running a practice. They always work with me to get me rescheduled to a time that is convenient for me. This is a well-run practice and I always enjoy the hour I have here for a relaxing massage. The membership keeps it affordable in my budget (even with some incremental price increases over the past couple years, it is still very reasonable). Great job to this team at Harbour Village and thank you for everything you do!

Review 100 (2024-02-20 - Rating: 5)
Michelle is always thorough and informative. I always look forward to our sessions! She will tailor your session to target specific areas of concern or you can opt for a full body massage. I highly recommend her!

Review 101 (2023-08-03 - Rating: 5)
Visiting my parents from out of town, I got my Mom and I massages for her birthday. We both had wonderful experiences with our therapists. I will absolutely book another massage at this location when I visit again. Thanks for helping her have a great day. I worked with Tia and my Mom worked with Nicole.

Review 102 (2024-07-26 - Rating: 5)
Michelle was very knowledgeable & spot on. The front desk was friendly & welcoming. A great experience.

Review 103 (2024-02-03 - Rating: 5)
Michelle B is always asks if I have any trouble spots before my session starts. She is great at making suggestions of things to work on for the current condition. I always feel so much pain relief afterward.

Review 104 (2024-02-21 - Rating: 5)
My experience at Massage Envy was great! Courteous and friendly staff and peaceful environment.My masseuse, Marcela, was gentle, thorough and attentive. I will request her my next visit.

Review 105 (2024-08-18 - Rating: 5)
I have had a lot of massages and James is absolutely the best I have ever had.

Review 106 (2024-01-28 - Rating: 5)
Jennifer the front desk s very professional! My therapist cancelled for third time in weeks but she got m scheduled with another therapist as requested immediately and with a smile and gracious attitude - she definitely needs a pay raise ☺️

Review 107 (2024-08-16 - Rating: 5)
Marcela gives a great massage and Bry at the front desk was very friendly

Review 108 (2023-09-29 - Rating: 5)
Due to a complication I came to my hour massage 20 minutes late. Milton was ready and the massage I received in the time that remained was divine! He focused on the critical areas, and calmly rid my back of the tension that had accumulated. I am grateful he applied his expertise for my benefit.

Review 109 (2023-12-03 - Rating: 5)
Lakysha is the best massage therapist. I’ve tried others, but they don’t compare to her superb deep down pressure and techniques. I feel relaxed and my body always feels great after a session.

Review 110 (2024-11-07 - Rating: 5)
Nelson is by far the best therapist Ive had! Having been a ccu nurse for decades, my back and neck took quite a beating. Now retired and since going to Nelson, he was able to help with the spasms and tightness in neck, shoulders, and back. Im very grateful to have found him!

Review 111 (2024-08-15 - Rating: 5)
Julie was great. I will definitely go to her again!

Review 112 (2024-07-24 - Rating: 5)
Sandra was wonderful! I enjoyed my massage and felt super relaxed.

Review 113 (2024-02-17 - Rating: 5)
Nicole R is by far the best message therapist at all message envy’s in Jacksonville! Me and my wife have been going to her for a couple of years now and she never misses the mark always a good message. Thanks Nicole

Review 114 (2024-11-07 - Rating: 5)
Nelson was so helpful getting the tension out of my shoulders and neck from a sinus infection !

Review 115 (2023-10-16 - Rating: 5)
Great customer svc! Ashley went the extra mile to help me with my needs with out even asking. Kennedy at front desk was also super helpful with all the questions I had. Brenda, massage therapist was very intuitive on what to work on. All around great experience.

Review 116 (2023-09-12 - Rating: 5)
Been with Massage Envy for a couple years and took me a while to find a Massage Therapist right for me. It wasn’t until a friend referred Nelson to me. I’ve been going to him since. Nelson is very personable and addresses the issues that I have. When I leave every session, I feel relaxed and refreshed.

Review 117 (2024-02-11 - Rating: 5)
Carol is very conscientious. She’s in tune with what I need. She can be gentle when that’s needed and firmer when I’ve got knots that need to be worked out.Good luck getting an appointment because I’ll be booking her often 😁

Review 118 (2024-04-02 - Rating: 5)
Everyone at this location was super friendly and helpful. I was able to get in for a last-minute massage with James, which was amazing! Great technique and pressure control during his massage.

Review 119 (2023-06-17 - Rating: 5)
This place was pretty nice! My massage therapist was James and he did such a good job on my back and neck. I was having neck pains and he worked out all the knots!! Also my facial was amazing! Delois had me glowing by the time she was finished!!

Review 120 (2024-01-21 - Rating: 5)
The facial I received from Paryse was absolutely the best! She asked what I was looking to get out of it and made it so relaxing. My skin has never felt better. I will definitely be back and book my next facial with Paryse.

Review 121 (2024-11-14 - Rating: 5)
Julie was great. I really enjoyed the facial.

Review 122 (2024-10-26 - Rating: 5)
Audrey is the best masseuse; she really knows her field! She listens to your needs and addresses them head on as well as working through any other issue she finds. She truly has my best interest at heart and it’s not about money to her its about your health needs. 🙂

Review 123 (2023-08-06 - Rating: 5)
I had a customized facial with Julie and it was absolutely AMAZING. I couldnt stop looking in awe at the glow on my face. I stopped by the store afterwards and had the cashier tell me that my skin looked fabulous. Will definitely be booking with her again!!!

Review 124 (2024-01-05 - Rating: 5)
I have been a patron of Massage Envy for many years and my therapist Nelson has always been amazing. He has a sense of what your body needs and focuses on those areas with expertise. Massage Envy is a relaxing place to go to be pampered and relieved of pain.

Review 125 (2023-10-15 - Rating: 5)
I was very impressed with all the staff. MELODY is fantastic!!! Especially if you need a deep massage to loosen up tension in shoulders, and back. I have had 2-c-spinesurgeries and I have neck painplus shoulder pain.MELODY can do a deep tissue massage and I walked out feeling like a new person. I highly recommend her. I like Massage Envy because when you are hurting walking in , you are definitely humming on your way out!!

Review 126 (2023-09-30 - Rating: 5)
Loved my first experience with Massage Envy, from the professional staff at the front desk, (thanks for all of the information Rhonda) to my massage. Cant say enough nice things about Melody, she was very friendly and helpful with the information she provided.

Review 127 (2024-01-14 - Rating: 5)
Michelle B is outstanding. She is intentional with providing caring, beneficial service to her clients specific needs of that session. I appreciate her dedication to the craft. Highly recommend!

Review 128 (2025-01-08 - Rating: 5)
Fantastic experience. I’ll be back soon

Review 129 (2024-10-23 - Rating: 5)
Michelle Brown is the best! I have to wait to book her but she is so wonderful it is worth it!

Review 130 (2024-03-02 - Rating: 5)
Great experience from the time I walked in the door. Nicole was exceptional! She really knows what she is doing. Great overall experience. I will definitely be back!

Review 131 (2024-05-29 - Rating: 5)
Caitlin was great! She customized my massage and it put me to sleep. Highly recommended.

Review 132 (2024-06-22 - Rating: 4)
5 star for the massage. Please fix the hot water machine for tea in the waiting area. Its been out of order for months now.

Review 133 (2024-10-08 - Rating: 5)
Michelle B is amazing! She is highly professional and provides an expert experience!

Review 134 (2024-06-21 - Rating: 5)
I hadn’t been in to see Gayle since March; and boy I didn’t realize how badly I needed a massage! As always Gayle was amazing. I felt so relaxed afterwards.

Review 135 (2024-05-12 - Rating: 5)
I’ve never had a professional massage before and Nicole was just wonderful! The massage was very relaxing and I plan to come back!

Review 136 (2024-11-16 - Rating: 5)
After the heart-wrenching election season, I needed a stress release: thank you Nelson💖💖💖

Review 137 (2023-02-17 - Rating: 5)
Excellent, clean spa. They run on time, outstanding customer service. I highly recommend massage therapist Aisha. She asks great questions and truly listens to my responses while planning my massage session. I am always refreshed and feeling better thanks to Aisha’s professionalism. Thank you, Aisha and Massage Envy, Atlantic Boulevard!

Review 138 (2024-08-01 - Rating: 5)
My therapist was Nelson. He was great! He customized my massage to target my pain points. Thank you Nelson!

Review 139 (2023-12-20 - Rating: 5)
I have been visiting Massage Envy at Harbor Village for about 20 years. Always a great relaxing opportunity.My massage therapist shows great concern for my well being. Thanks, Michelle.

Review 140 (2024-02-24 - Rating: 4)
I had a 90 minutes facial and it was fantastic. I left glowing . One of the best! I added on an eye treatment. The only reason I didn’t give it 5 stars was because it started late.

Review 141 (2024-10-08 - Rating: 5)
Alex is always my top choice. And did not disappoint. I left relaxed and ready for a nap.☺️

Review 142 (2023-11-18 - Rating: 5)
SandraT provided N awesome 90 minute massage. She is very responsive to her clients requests and is always pleasant. My favorite masseuse at the Harbor Village location

Review 143 (2023-09-10 - Rating: 5)
Nelson was fantastic! I have not been able to participate in massage therapy since March due to a hip replacement, so as you can imagine I was nervous. Nelson constantly asked if the pressure was correct, and he was very careful working on knots deep in the muscle. I will be using him again!

Review 144 (2024-05-27 - Rating: 5)
I came in because I my hamstrings and knees were hurting. In 60 minutes Carol F gave a full body massage with focus on my IT band. I walked out with hardly any pain!

Review 145 (2024-12-08 - Rating: 5)
Yall needs to pay Trina more money I swear the best hands down

Review 146 (2023-09-29 - Rating: 5)
I highly recommend Carol for a full body message. I also received a facial session with a different technician, which was the best part of my visit. The atmosphere was a zen moment.Thank you to the entire teamMs. SandersJax., Florida

Review 147 (2023-05-03 - Rating: 4)
My first time visiting this location and I was hesitant because of the reviews but I had a pleasant experience. The woman at the front desk took time to show me where the sitting area was instead of just telling me, which I liked bc it wasn’t obvious. My massage therapist was Melissa C and she worked on the areas that I needed focus on very well but she focused on the back of my legs a quite a bit of of the time (not an area I asked for focus), which I needed it, but it left other areas untouched or way less time on. She has more of a neuromuscular style which can be pretty painful at times but overall I still felt relaxed and would go to her again, especially if I was in acute pain.

Review 148 (2024-08-25 - Rating: 5)
Nicole always does an amazing job - ☺️ thank you

Review 149 (2024-02-27 - Rating: 5)
Nelson did an excellent job! I asked for medium pressure, enough to rub out the tension but soft enough to relax and enjoy it… and he did exactly that! Great 90 minute massage! Thank you Nelson!

Review 150 (2023-11-01 - Rating: 5)
James is the best !!! He is very attentive and sensitive to what you body needs. James is been my massage therapist for about 9 years , he is highly qualified.I would raccomend James to anyone .

Review 151 (2024-01-13 - Rating: 5)
Audrey truly understands how the muscles in the body work and cares for the well being of her clients. She is one of the best massage therapist I have ever had, I would highly recommend her!

Review 152 (2023-09-14 - Rating: 5)
The massage was exactly what i asked for and that trumps any inconvenience. Regarding the facility, for your improvement: the realtor lock on the door, the portable ac cleverly named Rosie, and the abandonment of what seemed new staff (doing their best with at least one rude guest) should be addressed.Edit: Full disclosure - I thought I was writing this review on the Massage Envy site and didnt realize it was going to Google Maps at first. I decided I wanted to share the info, though, and left the minor stuff in here for the owner to see. Obvi I recommend this place.

Review 153 (2024-11-04 - Rating: 5)
My therapist is phenomenal!! Carol observes and treats my aches and pains like no one else.

Review 154 (2023-09-09 - Rating: 5)
I have been a client of Michele’s for years. She is very accommodating and thorough. She starts every session by asking how I’m feeling and will target specific areas that are bothering me. She is amazing!

Review 155 (2024-02-07 - Rating: 5)
Great experience. Everybodys very professional, environment is immaculate. Will definitely return. Caitlin is a top rate masseuse, superb.

Review 156 (2023-09-28 - Rating: 5)
Best location ever-NOT! Therapist don’t show up.Only gave this location five stars so you will read it!There has been four occasions where this location has canceled my appointments while on-site as a result of no show to therapist. Additionally no accommodations were made to compensate for the time traveled or inconvenience. In one instance I transferred a massage to my spouse and booked his appointment for his birthday and when he showed up he was left waiting-no therapist. When he rebooked the second time- The therapist was a no show again. After this time I requested to have the service transferred back to my account since he refused to return and waste his time. I requested for reimbursement of the transfer fee of $10 at the time was the fee they charge you to charge to transfer a service to someone else, this was not honored either.During my booking I was in the waiting room for approximately 15min past my appointment time, I had to ask about my appointment then I was informed they did not have a therapist. The final occasion was when I drove from the north side to get to Atlantic, and as I was almost at the location the office called to tell me that my appointment would be been cancelled. since that time I have moved and started using my membership in Fleming Island however since I’m still attached to Harbour Village administratively you must be very cognizant and select the correct location when booking your appointment. After a year and a half of always being careful, selecting the right location of Fleming island I made the mistake of select in Harbour Village. I called the manager letting her know as I was literally outside of the Fleming island location. She explained that I will still be charged credit for the cancellation because the therapist made their time available.I then questioned why was I not compensated for all the occasions that the therapist did not show up when I would make appointments at Harbor Village. She explained that usually a credit is provided. However, I did not receive any credit for the four instances in which my appointments were canceled by Harbour Village location. I have been a member of Massage Village since 2017ish and the Franchise at Harbour Village has made me cancel a service that I used to find relief in simply due to poor customer relations and lack of talent management. Save yourself some time for especially if you have a had a long week and book at another location or another massage site all together. Hope this helps!

Review 157 (2024-05-07 - Rating: 5)
Sandra is exceptional and very professional. She is very knowledgeable and can make any kind of changes you want for your massage to be the best for you. Recommend her 100%.

Review 158 (2024-11-26 - Rating: 5)
Carol is great at her job and gets out all the sore spots

Review 159 (2023-11-05 - Rating: 5)
Excellent customer service and great team of massage therapists at San Pablo! They really care about each persons individual needs and being 🙏. Especially Lakysha and Tia!! I always say I come in like humpty Dumpty who fell off the wall and put me back together. Thank you!!

Review 160 (2024-11-20 - Rating: 5)
Caitlin does a wonderful job!I prefer firm pressure deep tissue sessions and I always leave very relaxed and satisfied.

Review 161 (2024-12-28 - Rating: 5)
Audrey wS what my chemo ridden body needed!

Review 162 (2024-09-28 - Rating: 5)
Milton you did an expert massageYou hit the spot in every areaIll be back ! Requesting you! Thanks

Review 163 (2023-11-03 - Rating: 5)
It’s been a long time since my last massage. Melody is fantastic with her skills. She knows how to adjust and tune in to the needs of her clients.

Review 164 (2024-09-06 - Rating: 5)
My facial with Julie is always a highlight of my week! She is excellent, very knowledgeable of skincare and is always so pleasant! I Highly recommend her!

Review 165 (2024-10-18 - Rating: 5)
One of the best massage therapists. I have ever known. She is genuinely concerned with her clients wellbeing. She always remembers that I like the table warm with an extra blanket.

Review 166 (2024-01-21 - Rating: 5)
I had a wonderful experience. I always due when I have James as my therapist. Always appreciate his technique and professionalism. Also have had wonderful experiences with front desk team!

Review 167 (2023-08-10 - Rating: 5)
My name Tomeka and I thoroughly enjoyed my moment of relaxation and relief Nicole was awesome! Applied the precise amount of pressure to my challenged areas. Felt so much relief after :) highly recommend

Review 168 (2024-06-29 - Rating: 5)
Been a member for years. Sandra is the best! Go for the 90 minutes. Its so worth it!

Review 169 (2024-11-13 - Rating: 5)
Deloise did a great job!! Wonderful facial!!

Review 170 (2024-08-25 - Rating: 5)
Nelson gave the most awesome massage. Pin pointed all my spots that were so tight. He was really awesome Thank you soooo much!

Review 171 (2023-05-04 - Rating: 5)
Just had an amazing massage with JenniferE, left feeling like I’m floating on a cloud! Im a hair stylist that struggles with upper back and neck pain. She used the perfect amount of pressure and got all the kinks out. I will def be back. Thank you so much Jennifer!

Review 172 (2023-06-07 - Rating: 5)
Nelson was absolutely fantastic with functional/sports/deep tissue massage. Personable and professional. Great questions in the consult and stayed focused on the areas requested. Very professional staff and clean location as well. Highly recommend!

Review 173 (2024-09-17 - Rating: 5)
Great experience with CarolF! I always feel better after a session with her.

Review 174 (2023-10-31 - Rating: 5)
Promyse was awesome. Super relaxing experience and she gave me great tips to help my skin out for the future! Already have another appt scheduled. ✨️

Review 175 (2023-12-20 - Rating: 5)
This was my first massage ever and Marcela made the experience very relaxing and calm. Would definitely book with her again.

Review 176 (2023-12-30 - Rating: 5)
Audrey was great! She was gentle, but firm with the shoulders and neck area! She gave a great massage! Thanks!

Review 177 (2024-07-24 - Rating: 5)
Michele is amazing! Best massages I’ve ever had.

Review 178 (2023-08-06 - Rating: 5)
Massage envy was professional and accommodating. Very calm and relaxing environment. James was a fabulous massage therapist and was able to help with all the knots in my neck and back.

Review 179 (2023-11-22 - Rating: 5)
Great facial with Julie. She is very knowledgeable and I felt extremely comfortable with her recommendations. Not high pressure which I appreciate.

Review 180 (2024-12-30 - Rating: 5)
James was exceptional. Highly recommend.

Review 181 (2024-06-30 - Rating: 5)
Audrey is a great massage therapist! I always leave my appointment feeling better than when I arrived!

Review 182 (2023-08-17 - Rating: 5)
Nicole is amazing. I asked for a firm massage and got the exact correct pressure. She was very friendly and attentive. Relaxing professional atmosphere.