Advanced Dermatology and Cosmetic Surgery - Orlando - 851 Outer Rd

Located in Orlando, Florida

Address: 851 Outer Rd Suite 200, Orlando, FL 32814, United States

Phone: +1 407-965-0529

Rating: 4.4

Services

Wheelchair-accessible car park
Wheelchair-accessible entrance
Wheelchair-accessible toilet
Toilets
Appointments recommended

Photos

Latest Beauty Salons Miami

Comments

Review 1 (2024-12-17 - Rating: 5)
Omg,Sara Siak is awesome she took care of a problem I been having for years,that no other doctor did.She is very caring and friendly, her staff are also awesome.Thank you guys.100% will recommend

Review 2 (2024-09-07 - Rating: 4)
The receptionist is friendly and professional but not so helpful with what should be familiar to her. I had to navigate through the issues of my own intake.The nurse/tech is very professional, friendly, and detailed. She ask the questions. But not all the questions.The physician was also professional, friendly, & informative but not as thorough as I thought he would be in his diagnosis.Maybe what I think would be valuable information is not needed. I think my issues were more than the what was visually assumed.In and out visit. Provided a script for trial & era experience. You know, come back in a month, see what happen. Sigh, ok. This is medicine in the US.I was hoping to see new technology that allows you to see below the dermis a more informative approach with options. But thats my expectation.Some physicians dont need to do all that for results.Over all I did have confidence and trust in my physician skill and ability to treat. However after months of the same treatment I was expecting to move forward as planned and that never happened so Im seeking another dermatologist

Review 3 (2024-05-24 - Rating: 5)
LOVE EVERYONE HERE! They literally saved my skin! I have severe eczema and psoriasis, and they helped me beyond measure! And the staff are absolute sweethearts! DANIEL IS AMAZING!

Review 4 (2022-03-07 - Rating: 5)
This was by far the best doctor visit ever. The scheduling of my new patient appointment was super easy and fast, I was seen the next day of me calling in. Upon my arrival, the check in was done over the tablet, so it covered all the important questions in super-efficient way. The doctor came within 10 min of me being in the room, and I was done within 30 min. I will recommend to everyone and come back when needed.

Review 5 (2023-12-12 - Rating: 5)
I have been seeing Dr. Siak as my dermatologist for over 10 years and I wouldnt change her for the world. She and her team always make you feel at ease, ask pertinent questions and always want feedback. They are very professional and courteous. I recommend them to anyone who asks me if I know a good dermatologist. 👍 👍

Review 6 (2023-05-09 - Rating: 5)
Sarah was the best. I was referred to her by my boss, whom cant say enough good things. To the individual who left her a one star rating, shame on you. She was not only extremely sociable, but the staff was just the same. When you leave a one star review at a fast food restaurant, that explains your personality to me. Get a life. Im very lucky to say I now have a team I can trust. Thank you Sarah Siak for taking your time with me.

Review 7 (2022-11-21 - Rating: 5)
Found staff to be very efficient and thorough, while also ministering to you in a polite and friendly manner. They explain to you what they are going to do ahead of time so you can ask questions and express any concerns. They also tell you what they are doing as they go along in a confident manner, which helps you to remain calm during the procedure. All in all a very satisfying and stress-free experience.

Review 8 (2022-05-16 - Rating: 5)
Moved into the area recently and needed a new Dermatologist. Found this group online and they have a location that was super convenient. Was seen quickly and treated professionally and with a lot of opportunity to ask questions and get clarification.While in the waiting room there was a man with limited English and was having a challenge with his insurance (Lets hear it for the US Healthcare System shall we?!) The receptionist was incredibly patient and understanding while giving great guidance on what to do next.I would highly recommend both for excellent medical treatment and for the obvious care they take in helping even those who are no longer patients.

Review 9 (2022-08-10 - Rating: 5)
I have been a patient for over 6 years now. The staff is friendly but still professional at their job. Sara is very thorough in examining my body for any signs of skin cancer. The assistants are always knowledgeable about any procedures and answer any questions you may have. I have faith in all of the staff here and would highly recommend them to anyone. Thank you Sara Siak and staff at Baldwin Park.

Review 10 (2021-12-01 - Rating: 5)
I first went to the Advanced Dermatology and Cosmetic Surgery Office in Baldwin Park just over three years ago.I have been going back twice yearly ever since.The Staff are friendly and highly qualified. I trust them completely.I appreciate that they listen to what I say, and together, we settle on the most effective treatment for me.The high quality of customer service is consistent across the board - no matter who I may have an appointment with.Without any hesitation, I HIGHLY recommend the Staff at the Advanced Dermatology and Cosmetic Surgery Office in Baldwin Park.FIVE Stars!⭐⭐⭐⭐⭐

Review 11 (2022-12-05 - Rating: 5)
I highly recommend this facility. Sara and her assistant was very nice, knowledgeable and really helped with my concerns. The lady that verifies the insurance was very helpful. I went to the hospital awhile back and was prescribed something that didn’t help. Soon as Sara looked at me she knew that medication wouldn’t have worked and prescribed me something better. Thank you 😊

Review 12 (2022-12-08 - Rating: 5)
Recently, I met with Dr, Aneja, who Ive seen several times during the past few years. Ive always found her attentive, showing care for my needs, with excellent bedside attitude. I dont get the feeling its a corporate visit to get the patient in/out quickly. Dr. Aneja shows she really cares, takes time to engage with the patient. Dr. Aneja is the reason I return to Advanced Dermatology. She is who I engage with, not the corporation. Im extremely satisfied with her care.

Review 13 (2019-11-22 - Rating: 5)
Was very impressed by how quickly I was taken in to see the doctor as a new patient. The staff was very accommodating. All of my questions were answered to my understanding. The procedure was explained and went quickly....my anxieties put to rest. Overall I was very pleased thus far.

Review 14 (2023-09-06 - Rating: 5)
I once was a patient at the otter officeMy dermatologist was absolutely amazingWe became really good friendsI was sad when they found out that my insurance was correct but they took a certain type of United healthcareSo I was than transferred to Lake NonaTo my surprise my dermatologist is the sister of my first dermatologistWhat a beautiful blessingBoth of them are beautiful friendly people

Review 15 (2024-03-08 - Rating: 5)
Very sweet staff and great Dr. I will definitely be bringing my daughter back here again

Review 16 (2021-10-13 - Rating: 5)
My daughters 2 visits went great. The Doctor and nurse were caring and very helpful. We would have loved to stay under this doctors care, but now they dont take our insurance :(

Review 17 (2022-07-01 - Rating: 5)
I have a ton of moles, skin tags, freckles all over my body but never had them screened for melanoma before. This week one of my spots was painful and hard and I decided to finally get a skin screening to be safe. I made an appointment as a new patient at like 2am when I couldn’t sleep and was able to be seen at 1pm the same day! The office is super modern and clean. The staff were friendly and promptly checked me in. New patient forms are done on a tablet as opposed to paper (perfect because my handwriting is awful!) Dr Iacobellis was very nice, mature and knew what he was doing. He was able to do a full body skin screening extremely quick and to the point. He offered cosmetic procedures that could be done at that same visit if I wanted to but informed me they were not necessary. I learned a few things I did not know about my skin and left with great advice on how to maintain my skin’s health. I Would highly recommend for anyone looking for a dermatologist regarding annual skin screenings, and acne and anti aging care.

Review 18 (2020-06-16 - Rating: 5)
Shaunte Wilks, PA-C is phenomenal. Her bedside manner, knowledge, care, experience, personality are all stellar. I was quickly in and out of my appointment. She addressed all of my concerns and then some. She took the time to thoroughly explain what she was doing. The Medical Assistant Jenny was very kind and well mannered. I highly recommend this office and provider for anyone in search of Dermatology care. :)

Review 19 (2017-07-06 - Rating: 5)
Dr. Siak had to be one of the most down-to-earth and professional doctors Ive been to, as well as extremely thorough. She made me feel very comfortable and relaxed. I would definitely recommend going to this office. Great staff all-around.

Review 20 (2022-11-21 - Rating: 5)
I recently visited this office and although the office was SUPER busy I was still met with smiles and very professional etiquette from the receptionist to the Dr. From someone who shy’s away from seeing Dr’s this staff and Dr could not have made me feel more comfortable. Definitely 5-star worthy!!!

Review 21 (2021-05-09 - Rating: 5)
I have always received excellent care from the physicians assistants at the Baldwin Park Office of Advanced Dermatology. Im currently seen by Sarah Siak, but was previously seen by Lauren Leavitt and have had a great experience with both. They are thorough and professional at what they do, but also very personable and kind. They make you feel like a valued patient and person, not just a number.

Review 22 (2023-09-20 - Rating: 5)
Sarah is outstanding & I am so grateful I found her several years ago. She is the best!PR

Review 23 (2024-10-29 - Rating: 5)
Always helpful and concerned.Friendly staff.

Review 24 (2021-03-01 - Rating: 5)
The staff from the receptionist to doctor are all super friendly and helpful! Appointments are easy to schedule and I’ve never had a bad experience. I highly recommend them. ❤️

Review 25 (2024-05-28 - Rating: 5)
They were very professional and knowledgeable. They helped me so well.

Review 26 (2020-01-06 - Rating: 5)
I have been to several dermatologists in the past and have never come across a more sincere and truly caring person as Sarah Siak PA-C. Sarah took the time to listen to my concerns and waited patiently as I asked the numerous amount of questions that I had. She answered all of them and made sure I understood what needed to be done. I felt confident that she was very knowledgeable in her field of dermatology and she treated every patient individually and personally. I would highly recommend being treated by Sarah Siak @ Advanced Dermatology.

Review 27 (2019-09-23 - Rating: 5)
Great great experience. My Doctor as well as everyone else I saw including medical assistant and office staff were very professional and friendly. All my questions were answered to my satisfaction. The procedure was explained thoroughly. I would give unlimited amount of stars if I could. I definitely recommend Advanced Dermatology.

Review 28 (2021-05-04 - Rating: 5)
All my life, I have dealt with Eczema and at age 12, Acne was added to the mix. With this office, I truly appreciate the opportunity to be heard about what Ive been going through. Im 44 and am finally getting the help I need. Thank you so much for being attentive and understanding.

Review 29 (2021-11-11 - Rating: 5)
Great service. nice staff, great doctor. No waiting time. They listened to all my concerns and explained well what I should do.

Review 30 (2022-04-28 - Rating: 5)
Im obsessed with Dr. Aneja! Shes the perfect derm, I can go to her for my yearly skin checks and my botox. Shes honest about what treatments do, how long theyll last and what will/wont work for you. Shes open to talking about how to get the most out of your investment while keeping your skin healthy and is always open to questions. I HIGHLY recommend her and her staff!

Review 31 (2018-07-11 - Rating: 5)
Do Not Look Any Further! Dr. William Steffes is the BEST dermatologist I have ever seen. So personable, kind, friendly, devoted, does not rush, very thorough, explains procedures and diagnosis, talks in everyday language that you can understand, fabulous English. Any thing that can be said positive about this doctor is all and MORE! Everyone in the office is so friendly. Will never go anywhere else. I have found my life time dermatologist! Nell Macon

Review 32 (2021-08-17 - Rating: 5)
Appointment time was great, no long wait as normally occurs when going to see a doctor. The Dr was very friendly and explained his diagnosis with me and was very patient listening to all of my concerns.

Review 33 (2022-06-29 - Rating: 5)
I saw Dr. Savina Aneja as a new patient. She has good bedside manner, knowledgeable and kind. The staff is friendly and the office is presentable.

Review 34 (2021-05-04 - Rating: 5)
Advanced Dermatology 851 outer rd Orlando. The first time I went their I had and issue, That turn out to be very serious. Everyone was so nice they make you feel like family. I never new how serious people who live in Florida need to have at least once a year check up. I will tell you this I will keep going back. I highly recommend the whole team they are great.

Review 35 (2021-10-29 - Rating: 5)
Dr. Aneja is The Best Dermatologist I have ever seen in my life. She is absolutely a phenomenal professional and I highly recommend her for all dermatology related concerns. Her work is flawless and she really cares about her patients.

Review 36 (2022-05-16 - Rating: 5)
The staff is very professional and the doctor was spot on. A prescription was made for topical cream that I am using and hopefully will do a great job. I am glad the doctor recommended the cream instead of always freezing multiple spots

Review 37 (2021-12-20 - Rating: 5)
First time ever walking into a dermatologist , I must say the doctor Daniel explained every concern I had . He even gave me a routine of what to use for my face from the best moisturizer brand name ! Staff was nice and polite . I will be definitely going back for my follow ups

Review 38 (2020-01-15 - Rating: 5)
I would highly recommend Advanced Dermatology. Everyone is professional, friendly, and very caring. Sarah Siak is all that plus knowledgeable and totally competent. Other doctors were not able to solve my medical problem but when Sarah Siak started to treat me, she was able to bring about the healing I need. Thank you Sarah and everyone at Advanced Dermatology.

Review 39 (2022-04-28 - Rating: 5)
Everyone is very nice here. I had an appoitment with Patricia Spitzer PA-C, she was attentive, compassive and answered all my questions. I definetely recommend anyone to come here for any derm concerns!!

Review 40 (2022-05-10 - Rating: 5)
Beautiful Clean facility, professional and courteous staff. The doctor was in and out, performed procedure, explained care plan, and I was done. My scar is minimal and skin tag is gone!

Review 41 (2018-09-13 - Rating: 5)
Nice office and staff! They took excellent care of me and I look forward to going back again. How often can you say that about a Dr.s office?

Review 42 (2020-07-10 - Rating: 5)
1st visit was very welcoming! Awesome doctor and staff! You can feel the care and compassion for patients. Definitely made the right choice.

Review 43 (2021-10-05 - Rating: 5)
My first time there. Everyone was so nice and no long waiting to get seen. Very thorough and took the time to actually talk to you.....never appeared in a rush to get you out.

Review 44 (2022-01-03 - Rating: 5)
Everything was great. Short wait time. PA was very thorough doing full body scan for cancer. Also he was very friendly.

Review 45 (2021-08-06 - Rating: 5)
My experience could not have been better. They saw me at the scheduled time. The staff wre friendly and very professional. I was in and out of the place in less than 25 minutes. I rate them 5 gold stars.

Review 46 (2021-08-03 - Rating: 5)
Wonderful staff, clean nice office. They run on time. The doctor is kind and explains everything also very knowledgeable!!!

Review 47 (2019-07-09 - Rating: 5)
Dr. Steffes and staff were professional and careing. They found my skin problem and wrote rx. Great location in Baldwin park area off of colonial drive. Facility was clean and up to date .

Review 48 (2023-01-23 - Rating: 5)
Sarah was perfect , informative, caring and professional. The entire office made me feel at ease.

Review 49 (2020-09-20 - Rating: 4)
DOCTOR was very pleasant her assistant was equally pleasant. Unfortunately no success in finding out what the problem is and unable to get any meds for severe pain all home for the rash area. Waiting for more answers

Review 50 (2023-08-01 - Rating: 5)
The team at Baldwin Park Advanced Dermatology are always great. Very thorough and helpful to solve my skin issues.

Review 51 (2021-08-11 - Rating: 5)
Sarah Siak is the best! Highly recommend her for all dermalogical needs. She knows her stuff and doesnt upsell any products. I love her light non-invasive approach and the results!

Review 52 (2022-09-07 - Rating: 5)
Sarah & Aisha took such amazing care of me. They are like family to me honestly. I love them both.

Review 53 (2023-12-06 - Rating: 5)
Lauren takes care of all my needs. She and the staff are friendly and professional. No long wait in the waiting room. What more can you ask for.

Review 54 (2018-01-22 - Rating: 5)
The staff is amazing and very accommodating. Lauren was attentive and listened to my concerns. I would definitely recommend Advanced Dermatology - Baldwin Park location.

Review 55 (2021-08-23 - Rating: 5)
Great Doctors and staff. Did a same day procedure which is a game save and time.Excellent staff and nurses...Bruce

Review 56 (2020-07-27 - Rating: 5)
The entire staff was so welcoming and warm. They all made me feel very comfortable!

Review 57 (2020-10-10 - Rating: 5)
Very clean and friendly environment. Appointment time was the exact time we were seen by the doctor.

Review 58 (2021-03-20 - Rating: 5)
Dr. Aneja was amazing! So personable and easy to speak to, glad I found her!

Review 59 (2020-11-13 - Rating: 5)
The staff there is friendly and pleasant. Doctor Siak is very professional and caring.

Review 60 (2021-08-12 - Rating: 5)
Love Dr. Savina! She is friendly, caring, open and honest! Highly recommend!

Review 61 (2022-09-17 - Rating: 5)
Excellent customer service as well as the front desk was very helpful friendly and respectful

Review 62 (2023-02-24 - Rating: 5)
Friendly staff. Great customer service. Very clean inside and out

Review 63 (2020-03-05 - Rating: 5)
Short wait; friendly staff and doctor; previous surgery had excellent results

Review 64 (2023-10-14 - Rating: 5)
The staff and doctors are incredible, thoughtful and knowledgeable.

Review 65 (2024-01-19 - Rating: 5)
Great and caring staff. Highly recommend

Review 66 (2018-03-24 - Rating: 5)
Has a good professional and caring staff. Dr.Bill Steffes is a good caring, knowledge and professional. I hardly recommend

Review 67 (2022-01-10 - Rating: 5)
Great people staff amazing and professional doctor Daniel is very knowledgeable of skincare and beautiful I love this place

Review 68 (2021-06-29 - Rating: 5)
I have gone here multiple times now and have only had outstanding aid provided by the professionals here. :)

Review 69 (2022-08-16 - Rating: 5)
Best service ever received at. Dermatology center, accurate and precise treatment!

Review 70 (2020-03-17 - Rating: 5)
Friendly and courteous staff and doctor. Time in waiting room could be improved upon.

Review 71 (2022-06-19 - Rating: 5)
The Doctor is wonderful. Explains everything simply. Thank you so much.

Review 72 (2023-12-02 - Rating: 5)
Very good experience. Definitely returning.

Review 73 (2020-02-21 - Rating: 5)
Very nice office. Very fast service. Very friendly staff. Very knowledgeable doctor.

Review 74 (2022-10-20 - Rating: 5)
Appreciate the kindness and patience of all involved. Also, the strength of knowledge and professionalism.

Review 75 (2022-02-07 - Rating: 5)
Loved Dr. Hendricks he really listened. Love this location!

Review 76 (2021-03-14 - Rating: 5)
Great location great service, staff friendly and care about you..Thanks for taking care of my son ...

Review 77 (2021-09-18 - Rating: 5)
Everyone was very nice and there was little time waiting around for service.

Review 78 (2022-06-27 - Rating: 5)
It is a very clean and organized office and the staff is friendly. I will go back.

Review 79 (2023-03-08 - Rating: 5)
Very friendly down to earth well communicated business

Review 80 (2021-06-29 - Rating: 5)
Friendly staff, quick and efficient! It was a great experience

Review 81 (2022-12-25 - Rating: 5)
ALWAYS RIGHT ON WITH THEIR FINDINGS, ALWAYS HELPFUL INDETERMINING THE CAUSE OF THE PROBLEM AND BEING FRIENDLY IN DOING SO

Review 82 (2022-05-20 - Rating: 5)
Love the attention and service they give my mom. Thanks

Review 83 (2019-08-01 - Rating: 5)
I like the way everyone take care of me specially Dr Sara

Review 84 (2022-09-08 - Rating: 5)
Very clean and responsive office..highly recommend this place

Review 85 (2024-06-14 - Rating: 5)
Excellent Dr. very knowledgeable.

Review 86 (2021-01-11 - Rating: 5)
Best Dermatology group in Florida, always available for emergencies Thanks Dr Sarah

Review 87 (2018-08-15 - Rating: 5)
I was treated with respect and they were very friendly.

Review 88 (2022-06-08 - Rating: 5)
The doctor responded to my questions very effectively.

Review 89 (2020-08-14 - Rating: 5)
Such a nice office with very personable and knowledgeable staff

Review 90 (2022-04-03 - Rating: 5)
Great staff and clean place. Highly recommend.

Review 91 (2022-09-19 - Rating: 5)
The doctor is amazing and the stuff is 5 star

Review 92 (2021-07-13 - Rating: 5)
This location do not have hurry to check you out, they answer all your questions, friendly staff.

Review 93 (2019-04-28 - Rating: 4)
Need to have phone calls returns in a timely manner 3 days is not adequate ,

Review 94 (2018-05-29 - Rating: 5)
Dr. Steffe and staff are delightful!!! Painless perfection!!! Thanks guys!!!

Review 95 (2022-11-10 - Rating: 5)
The staff was very helpful and professional.

Review 96 (2022-08-23 - Rating: 5)
Friendly knowledgable and helpful! Listen to your questions!

Review 97 (2021-03-31 - Rating: 5)
Responsive, knowledgeable and empathetic. I highly recommend Advanced Dermatology.

Review 98 (2023-08-15 - Rating: 5)
Excellent in every way possible!

Review 99 (2019-11-20 - Rating: 5)
Sara (PA) is fantastic, relatable and professional.

Review 100 (2019-05-10 - Rating: 5)
Excellent service and atmosphere. Will recommend.

Review 101 (2022-12-22 - Rating: 5)
Great place! Friendly and knowledgeable caregivers!

Review 102 (2018-03-24 - Rating: 5)
On time. Great staff. Great Dr👍👏🏻👍👏🏻

Review 103 (2022-09-22 - Rating: 5)
Wonderful doctors and professional staff

Review 104 (2018-11-08 - Rating: 5)
The folks at Advanced Dermatology are super awesome!Heath- Orlando

Review 105 (2021-03-29 - Rating: 5)
They where very professional and explained everything to me

Review 106 (2019-09-03 - Rating: 5)
Effective treatment and really nice staff.

Review 107 (2022-10-20 - Rating: 5)
Friendly staff and Daniel is awesome.

Review 108 (2019-09-19 - Rating: 5)
It’s like your daughters and granddaughters are taking care of you!

Review 109 (2021-03-26 - Rating: 5)
Friendly and respectful staff, clean office

Review 110 (2018-12-14 - Rating: 5)
Fun yet professional. caring and thorough.

Review 111 (2022-10-05 - Rating: 5)
Awesome Dr. Like the place

Review 112 (2022-10-16 - Rating: 5)
Excellent attention and very professional

Review 113 (2021-05-09 - Rating: 5)
Great staff, excellent service.

Review 114 (2021-11-17 - Rating: 5)
As usual, first class service.

Review 115 (2020-09-18 - Rating: 5)
Timely service, great care.

Review 116 (2021-08-12 - Rating: 5)
Excellent Doctors and staff.

Review 117 (2020-05-19 - Rating: 5)
Always very nice, and very helpful

Review 118 (2020-09-18 - Rating: 5)
Great Patient Service.

Review 119 (2022-08-15 - Rating: 5)
Professional, clean and dependable.

Review 120 (2020-07-20 - Rating: 5)
Always excellent care!

Review 121 (2020-03-07 - Rating: 5)
Good experience thank you

Review 122 (2018-04-24 - Rating: 5)
These guys are great!

Review 123 (2022-05-08 - Rating: 5)
Great customer service

Review 124 (2021-08-09 - Rating: 5)
Dr Aneja is the best!

Review 125 (2022-11-28 - Rating: 5)
Excellent job 💯🙌🏾

Review 126 (2023-06-15 - Rating: 5)
Excellent service 👍

Review 127 (2023-02-18 - Rating: 5)
Professional, personable, and punctual

Review 128 (2022-12-26 - Rating: 5)
Great.

Review 129 (2021-12-22 - Rating: 5)
Very friendly and professional ..

Review 130 (2020-02-07 - Rating: 5)
Very helpful and friendly

Review 131 (2022-08-07 - Rating: 5)
Professional and friendly staff

Review 132 (2021-12-21 - Rating: 5)
Quick easy and accurate.

Review 133 (2021-07-09 - Rating: 5)
Best Dermatology care in Orlando!!!

Review 134 (2018-08-30 - Rating: 5)
Friendly,professional,and thorough

Review 135 (2021-11-22 - Rating: 5)
Fantastic experience !

Review 136 (2022-11-07 - Rating: 5)
Awesome Dr.

Review 137 (2022-09-14 - Rating: 5)
Great Office

Review 138 (2022-07-28 - Rating: 5)
Good service

Review 139 (2021-04-26 - Rating: 5)
Awesome team

Review 140 (2021-08-29 - Rating: 5)
Awesome

Review 141 (2022-07-14 - Rating: 5)
Friendly staff

Review 142 (2020-05-28 - Rating: 5)
Excellent!!

Review 143 (2021-11-09 - Rating: 5)
Excellent service

Review 144 (2021-11-23 - Rating: 5)
Excellence!!!!!!

Review 145 (2024-12-02 - Rating: 4)
Very professional, and the doctor explained it well to me and sent for referrals.

Review 146 (2022-11-08 - Rating: 5)
The appointments are punctual, the staff is very friendly and professional and the Dr listens to the patients concerns and explains the treatment very well.